AOV.ai Discount Free Gift BOGO
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easy to use app. It does need to have an option for the free item to have the selection between one time purchase & subscription
This app is amazing really works well love the feathers it has and amazing people who helps when in need !
Tiffany help was amazing and quick!
Jasmine es muy diligente y amable, me guio en todo el proceso para activar la app en mi website, excelente.
I've used this app a few times to run Buy X Get Y sales and it always works great. The customer service is always around to help and they'll fix any issues that arise.
App did not work out of the box, and required support intervention. This is a Built for Shopify app that does not work. Apps like this need to work out of the box in 2025. Extra star because support was helpful but far too slow to resolution.
Hi there, It’s Lydia here, Customer Success Lead from the AOV.ai Support Team. Thank you very much for taking the time to share your feedback regarding the app. First of all, please accept our sincere apologies for any inconvenience the app may have caused, as well as for the delay in assisting you over the weekend. Based on our initial investigation, it appears that you may have used a subscription product as the gift product, which caused it to not work correctly. If possible, we would truly appreciate the opportunity to assist you further with the setup and make things right. As a gesture of goodwill, we would be happy to offer you 3 months of free usage of the app, giving you ample time to fully test and evaluate its performance. During this 3-month period, I will personally provide priority, one-on-one support as the team lead to ensure the app is configured correctly and works smoothly according to your requirements. I have also sent you a separate email with more detailed information regarding this issue. Please kindly check your inbox and let us know your thoughts when you have a moment. We truly hope you can consider granting us a second chance to support you better. Looking forward to hearing from you soon. Best regards, Lydia
We’ve tried several apps for these types of campaigns, and this one has been the best so far. It works exactly as expected. The setup is straightforward, the app is flexible for different campaign types, and the widget is easily customizable and looks great - which is a big plus for us. The support team is excellent. Susan was incredibly helpful - she responded quickly, solved our issue within minutes, and patiently answered all our questions. Great experience overall. Highly recommend!
This app works great and has been a solid addition to our store. The customer support team is consistently quick, helpful, and thorough—always making sure we get to a real solution whenever we hit an obstacle. The customization options are extensive and make it easy for the app to blend naturally with our brand. There are tons of campaign types to choose from, and we've seen a clear lift in conversion and AOV since using it. Highly recommend for anyone looking to boost engagement and performance on their website.
Great customer support, especially from Jasmine—very friendly!
Easy to catch up/understand the step by step process specially Tiffany for being patient to our questions.
The ABSOLUTE best support I have ever received for any app. Annie spent hours fine tuning and perfecting the functionality of the app and did it quickly as well. I tried several other apps and this one actually did what we wanted: show options for a free gift at a certain threshold. I cannot thank them enough. Awesome!
The best support from Tiffany, she's fast, responsive, and does more than asked, she helped me with many things without asking. That is just amazing!
all my problems were solved. thanks
The response was very fast, and the technical staff were highly professional. They resolved the issue quickly. Thanks Kyle!
The app is fantastic, easy to use and works seamlessly. Huge thanks to Susan and Maison from the support team for their quick and helpful responses. They made sure everything was resolved smoothly and efficiently. Highly recommend both the app and their excellent customer service!
Great app for creating milestone rewards, just added this to my site. thanks Susan for all the help so far.
Good communication, I recommend
finally, i was looking for the perfect app for 2 hours but we got there
Easy to use. 24/7 support. Amazing! The support team (Susan) is great. Thanks for the help!
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