AOV.ai Free Gift BOGO Discount
Auto add gift to cart , Buy X Get Y,...
Rating
5.0
feedback
635
chart
#360
All reviews
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April 10, 2025
Hana has been very helpful, and it’s been a nice experience using this app!
April 9, 2025
We’ve just scheduled our first Free Gift campaign using this app, and the setup process was incredibly smooth and intuitive. Everything was easy to configure, with clear options and user-friendly design. We’ll update our review once the campaign goes live and we start seeing results, but so far, it’s been a great experience!
April 2, 2025
This app has served us well so far. Although we met some issues using the app, Hana from their support team was quick to respond and resolve them. We hope to continue using this app for a long time. Thank you.
March 28, 2025
Seemed straightforward so we signed up for the $100/mo plan for Shopify Pro. Discovered some bugs when trying to set up our first campaign, and none of the Live Support/Chat links in Shopify do anything. So, that's disappointing.
Thank you for your feedback, and we're truly sorry for the inconvenience. We understand how frustrating it can be to run into issues while setting up your first campaign. Our support team is available 24/7, but it looks like the live chat widget may not have appeared due to the browser settings. If data tracking or cookies are blocked, the chatbox might not load properly. You might want to check if any browser extensions (such as ad blockers or privacy tools) are preventing it from displaying. Regarding the reported bug, we’d love to investigate and resolve it for you. However, as the app is currently disabled, we’re unable to check the root cause. If you're open to it, could you enable the app again? Our team is ready to look into this as a priority. We also responded to your email and are awaiting your reply. Please let us know how we can assist further! Best, Avada Support Team
March 25, 2025
March 22, 2025
Excellent customer support. I have been using several apps created by the team. Highly recommend.
March 21, 2025
Audrey has been super helpful. She did not hesitate to walk me through the app and what I needed to be done for my first gift campaign. Thanks, Audrey!
March 20, 2025
The level of support I have at a moments notice from them is unheard of! If I have an issue, I get a response within 5 minutes. Also, you can either chat with them in their chat box on the app or email and they both sync! We have been using them for BOGO deals and they're the only app we found with the most options available. I would highly recommend them for their support and options! I installed and uninstalled probably 14 apps for a true BOGO site wide deal and they're the only ones who offer that!
March 11, 2025
After hours or trying to find a solution to adding a free gift to cart - we found this app and the staff were extremely helpful. We created a simple trigger > condition > action. Thank you
Feb. 28, 2025
We have a problem integrating the app to our shopify online store. We asked customer service how to fix it. Aubrey and William helped us a lot and solved our problem. Big thanks!
Feb. 23, 2025
Works Great, there could be a few more customizing options but all in all its a great app, Hana and Andrew are great at the support team helped a lot to customize my deal of the day button!