All reviews

Rating Breakdown

  • 5
    96% (608 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 95% (606)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2025

nice app

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

This is the best BOGO app! It's easy to use, works well, and their support team is truly amazing. Especially Rachel and April went above and beyond to help me resolve some issues—I'm so grateful for their support! If you're looking for a free gift and upselling promotion app, I highly recommend this one.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 15, 2025

great service

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

very helpful team

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

Been searching for this features for a while. Help our website a lot in term of the conversion. Support was very fast and efficient from the support team.

Store

KHATAM

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Good and easy app and great support from Audrey!

Using app

Almost 2 years

Total reviews

10

Average rating

4.9

5 / 5 Share

Feb. 10, 2025

Great tool, easy to use and great customer service! Had a question while setting up and got an answer in no time! (Thanks Lydia!)

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Funktioniert einwandfrei und der support ist sehr kompetent und hat schnell geholfen. Kann ich nur weiterempfehlen.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Ottimo servizio per la gestione di promozioni

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2025

Hana was very kind and patient in handling the situation. Thanks to her, I was able to achieve what I intended. She also assured me that she would assist me in the future if I encountered any issues, which is very reassuring. I look forward to seeing more great app development and improvements in the future.

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 8, 2025

Great everything is going wuick

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Great app! I was having an issue with editing custom options for my free gift, but they fixed it in a day. Super friendly and helpful. I highly recommend this app.

Store

Pluplup

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Wow! This app really helps to increase the AOV of the order. I just love all the combinations it offers (like buy 2 same products, get x free, or buy 2 different products from collections I chose and get x for free + various combination of value triggers). Plus, you can adopt it to all the languages your store has, and the way to translate it is so easy. The Alyssa from support is just amazing! The support is in chat, quick, knowledgeable and patient with all the questions you may have. And is like that even on a free version. Only thing Im missing is a cart progress bar widget, but since they are constantly making improvements I believe it will be added in no time. I definitely recommend it, 5 out of 5 stars in my book!

Using app

6 months

Total reviews

16

Average rating

4.8

5 / 5 Share

Feb. 4, 2025

Great app, I had some confusing moments, but Jasmine from the help window did and awesome job helping me understand the app!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Alyssa from avada really helped in fixing my problem

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Wonderful service from April! Extremely professional, quick and efficient! April helped me customize the app for our store. Would highly recommend!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Ik ben de app nog aan het onderzoeken en had wat vragen over de mogelijkheden. Hiervoor heb ik contact opgenomen via de chat en ben ik heel snel geholpen door Hana. Ze was erg vriendelijk en duidelijk in de oplossingen en mogelijkheden. Heel erg fijn!

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

This app is super customizable and easy to use. Alicia always has the answers to my questions.

Using app

About 2 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Jan. 20, 2025

love this APP and the advisor Hana is really helpful, thank you!

Using app

4 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Jan. 16, 2025

Be careful - the app will randomly activate old campaigns without your knowledge. we had some unhappy customers after finding out they aren't receiving free gifts because the offer was not supposed to be active.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear RusticGemJewelry Team, This is Liz, Customer Success Leader from AOV Support Team. I'm truly sorry for the inconvenience caused. I understand how frustrating this situation must have been for you and your customers, and we take full responsibility for the issue. Our development team is aware of the problem with old campaigns being reactivated and is actively working to resolve it as quickly as possible. We are committed to ensuring this does not happen again. Thank you for bringing this to our attention, and I deeply appreciate your patience as we work to improve. If there’s anything else we can assist you with, please don’t hesitate to reach out. Warm regards, Liz