All reviews

Rating Breakdown

  • 5
    95% (689 ratings)
  • 4
    3% (25 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (2 ratings)
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4 / 5 Share

Nov. 21, 2023

Lydia has provided exceptional customer support by patiently explaining each step and personally assisting me in troubleshooting. As I was unfamiliar with the functionality, she went above and beyond to ensure my understanding and satisfaction. Her dedication and helpfulness have made my experience highly satisfactory.

Using app

About 3 hours

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 21, 2023

Funciona bien la app aunque no puedes ponerlo en el carrito. Pero me lo ha echo todo Hana, y te responden al momento. Más facil imposible.

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

Es muy fácil de usar, solo es cambiar los textos. Tenia una duda y Abby fue quien me ayudo a resolver dudas, lo hizo rapido a traves del chat.

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

Emily was very helpful with all my questions and helping to do the set up for my store. I would have been lost without her help. Thanks Emily

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

hana thankyou services best doing job

Using app

About 1 hour

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 16, 2023

The app has a lot of potential.I would still recommend this app to anyone who is looking for. The developers are clearly committed to making this app the best it can be, and I am confident that they will continue to improve it over time. The developers are putting a lot of effort into it and constantly being updated and improved. Also, the developers are very responsive to user feedback.

Store

Luxitt

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 14, 2023

Very good application as usual with Avada, and as usual, Tracy was very helpful to solve my problem. I totally recommend it !!!

Store

Noatekk

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

L'application est pratique pour une application gratuite c'est super ! L'assistance est super aussi ils ont pu m'accompagner tout le long et répondre à toute mes questions. Je recommande à 100% !

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

The technician, Anthea, was very helpful with a problem I couldn't solve.

Store

IVACHY

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

I had difficulties in installing the app but Hana really helped me with the fastest service. Thank You, Avada

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2023

I just installed the app. So far everything looks nice. Customer support is quite good. What I specifically find good is that you have the chance to add custom css and therefore a lot better control on design of the popup to match it with brand.

Using app

About 2 hours

Total reviews

10

Average rating

4.9

4 / 5 Share

Nov. 11, 2023

Perfecta para tuneles de ventas y la atención al cliente de Hana muy buena!

Store

DECAT

Using app

29 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 9, 2023

Lydia the best, I really enjoy using this app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Emily helped and guided me in setting up this app, her advice has been so helpful for me in expanding my website! Great customer service!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

great support, makes a lot of things work :-)

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Best customer service so far! Lydia helped me every single process, thanks a lot!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

I just started using the app. It's great that they have such a caring team free of charge. I especially thank "Liz" for her support. I recommend this application to everyone.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

This app is amazing, the pop ups are clean, and beautiful. If i had any problems. I contacted their customer support directly from the amazing live chat feature, Esther and Tony solved my problem in a matter of minutes! Thank you Avada!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Hana from support team has helped me so much. I was experiencing an issue and Hana solved the problem quickly and patiently. Thanks Hana.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Early days, but it's very easy to do once you're up and running. Extremely helpful support from Jasmine & William as well. Thank you!

Using app

About 1 hour

Total reviews

2

Average rating

5.0