All reviews

Rating Breakdown

  • 5
    95% (666 ratings)
  • 4
    4% (25 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 22, 2023

The pop up works and does what I want it to do. I still haven't done a "bundle" but after I do a bundle and if the app doesn't work as it should, you'll know. Anyways, special thanks to Abby who helped me remove the branding.

Using app

3 days

Total reviews

5

Average rating

4.6

5 / 5 Share

Aug. 21, 2023

Abby was great! She helped me remove the watermark quickly. The app in general is one of the most solid apps I have connected to my store. I love that they encourage users to vote for new features.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Sunny, A customer support agent. It is very easy to talk and explain the problem to her. She is a very professional and quick problem solver. Thank You Sunny!

Store

Mood.

Using app

About 1 hour

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 20, 2023

Esther and Gideon were very helpful in assisting me with my requests in getting the pop-up looking great on my site. It matches my theme and it was really easy in getting the first upsell up and running. Thank you!

Using app

About 1 hour

Total reviews

7

Average rating

5.0

1 / 5 Share

Aug. 19, 2023

you can only create funnels,

Using app

4 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi, First off, I'd like to apologize that our app didn't work the way you expected it to. I noticed in your review that you mentioned being limited to creating only funnels. Could you kindly let me know what specifically you felt was missing? In reality, our app actually lets you create unlimited upsell and cross-sell funnels. Each funnel can be customized with triggers to show offers, discounts, unique designs, etc. We notice that you installed the app but left after just 3 minutes. It is pity that we have not had any chance to support you during the short time. I'd really appreciate the chance to reconnect with you to discuss your experience in more detail. Any feedback you could provide would be incredibly helpful to us. We have sent a follow up email. We are looking forward to hearing from you soon Best regards, Avada Support Team

5 / 5 Share

Aug. 19, 2023

The application is very good. Thank you very much Jasmine and Wiliam for helping me set it up correctly. Jasmine and Wiliam are true professionals. I highly recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Amazing app, really easy to use, and it has great features as well as excellent support team. Special thanks for Liz, helped me twice today <3

Store

Better

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

It's a really great app for up-selling and cross-selling and it costs nothing at all, as a cherry on top, their customer service is quick and solves the problem asap! I was explicitly astonished by Hana who not only guided me but solved the problems herself! 10/10 Love this app!

Store

LUCIDO

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Once again the team on this app were great! This time I had the pleasure to talk with Hana. She helped me with everything. Hana went above and beyond to deal with all my queries

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

Better than different types of banners and popups apps. And the best thing of this app is that it's FREE. Now I don't have create special discount offers for my customers. I can just create different pop ups. SIMPLE. Also customer support deserves 5 stars rating. Simple Quick response. Loved it. Thanks Lydia, for your fantastic and snap support.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2023

Emily was great and very helpful! She was able to answer all of my questions and fixed the issue I was having.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Service client extrèmement gentil et rapide. On m'a aider sans délai et on m'a apporté les réponses a toutes mes questions. Je recommande !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Very good experience as usual with all Avada apps. The app and the support were amazing !! Thanks again to Lydia !

Store

OUZOSAN

Using app

17 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 11, 2023

Lydia helped me a lot with some steps to set-up in this free app. Don't hesitate and ask your questions direct, they're there to help

Store

NELS.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 7, 2023

Avada Upsell has been a game-changer for my Shopify store! With its intuitive interface, I effortlessly created upsell offers that boosted my average order value significantly. The personalized product recommendations feature helped increase customer engagement and conversions. Plus, the timely pop-ups and smart targeting options made sure I captured every sales opportunity. Highly recommended! ️

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Great customer service from Abby! Highly recommend trying this app when adding an upsell component to your website.

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Words cannot describe the abundance of love I have for Liz who dedicated almost an hour trying to figure out my settings with me. I've never gotten such personal, over-the-shoulder care from any app support. She was genuinely concerned about my store and went extra miles adjusting and readjusting my settings. I must say I'm truly grateful. God bless you Liz

Using app

About 2 hours

Total reviews

3

Average rating

4.3

5 / 5 Share

July 30, 2023

I'm truly grateful for Esther and Gideon for their help, and I must say, they exceeded all expectations! Their quick response time and efficient support truly made my life easier. From the very beginning, they were not only friendly but also highly professional, creating a comfortable environment to address my inquiries. I had a couple of questions regarding the app's functionality, and Esther and Gideon promptly provided clear and detailed explanations. Their knowledge of the product was impressive, and they were able to offer practical solutions to the challenges I faced. What impressed me the most was how they swiftly tackled the specific problem I asked them about.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 27, 2023

excelente soporte. contestan a tiempo y dan solución al inconveniente Gracias a Sunny y Gideon por su oportuna ayuda

Using app

1 day

Total reviews

1

Average rating

5.0

4 / 5 Share

July 25, 2023

Just started using the app. App was easy to use, even for a non-tech savvy person. Esther was very helpful and solved all my issues in seconds...

Using app

About 1 month

Total reviews

1

Average rating

4.0