All reviews

Rating Breakdown

  • 5
    95% (690 ratings)
  • 4
    3% (25 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Sept. 19, 2023

The support team is the best specially emily she helped me everywhere i was so confused but she cleared my tensions and confusions and they are the best.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

It was a great help with my problem. Thanks Hana.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

hana is super helpful! i like this app so far and would recommend it. will update after i use it for a while. Thank you hana for the awesome help.

Using app

43 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

I got a fast response and my issues were resolved perfectly.

Store

Glowa

Using app

22 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 13, 2023

I spoke with jasmine ,a member of the support staff and she delivers a quick and knowledgeable response. The App has everything you need for your upsell campagne.

Store

Update

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

Just installed this app and encountered some issue, but Jasmine was superb and helped me solving all the questions and problems!

Using app

About 4 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 12, 2023

Great app so far, customer support is excellent as well. I had someone named Emily help me out resolve my issues and go above and beyond with showing me additional details. Can't beat it for the free price tag

Using app

About 23 hours

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 11, 2023

I have installed and uninstalled this app several times. The images on the appstore is very appealing. However I cannot reach some of the screenshots shown there. And in some other cases, the pop-up is not shown on the page(s). Help pages are not quite well. I requested support via chat. There are two cases in there: A.They request store access and provide no response for 48 hours or B.No response at all. Overall I plan not to use it.

Using app

About 15 hours

Total reviews

11

Average rating

2.8

5 / 5 Share

Sept. 11, 2023

gran servicio de soporte

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Emily was very helpful with figuring out how to use the app.

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

Hana solved my problem thanks you so much

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

lydia the best

Store

Juicer

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Esther was a tremendous help in guiding me through the upsell app. Their expertise and patience made the entire process smooth and efficient. I had been struggling to make the most out of the app's features, but Esther's guidance was like a breath of fresh air. They not only explained every aspect in a clear and concise manner but also offered valuable insights into maximizing upsell opportunities for my business. I couldn't have asked for a better mentor in this journey. Thanks to Esther, I'm now seeing a significant boost in sales and overall success with the app. Highly recommended!"

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

I appreciate the app's user-friendliness, and I've found Esther from the support team to be extremely helpful. You can bring up any questions or requests, and they're dedicated to addressing them promptly.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Excellent customer service was received from Lydia. Overall fantastic app!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

needed some help during the set up. Hana was very helpful and figured out my issues.

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

Emily is an absolute rockstar! I am beyond grateful for her exceptional assistance in setting up my Shopify store and optimizing its speed. Her expertise and dedication were evident from the start, and she went above and beyond to ensure my store was running at lightning-fast speeds. Thanks to Emily's guidance, my customers now enjoy a seamless browsing experience. Her knowledge and problem-solving skills are unparalleled, and her commitment to customer satisfaction is truly commendable. If you're looking for someone to transform your Shopify store and boost its performance, look no further than Emily. She's a true professional who deserves every bit of praise. Five stars all the way!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

As usual Avada has the best apps out there. Especially I would like to thank Hana her customer support who helped me setup the app on my store. Very pleased with her work. Thank you

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

Hana was very quick to address what I was inquiring about. It was done in a matter of minutes! This app is a great addition to anyone's store! Thank you again Hana!

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

I've been using the Avada app for a few months now and I'm thrilled with the results it's brought to my online store. As a business owner, I'm always looking for ways to increase sales while providing a better shopping experience for my customers. Avada has been a game-changer in achieving both these goals. The upselling and cross-selling features of the Avada app have proven to be incredibly effective. I've seen a significant increase in the average order value since implementing the app. The intelligent product recommendations are spot-on and seamlessly integrated into the shopping journey. This not only drives additional sales but also enhances the overall shopping experience for my customers. One thing that stands out about Avada is its ease of use. The app's interface is intuitive and user-friendly, making it simple to set up and customize the upsell and cross-sell offers according to my store's branding. I was able to tailor the offers to match my customers' preferences and buying patterns, resulting in a personalized shopping experience that resonates with them. In conclusion, the Avada app has exceeded my expectations in terms of boosting sales and customer engagement. Its powerful features, ease of use, and responsive support make it a must-have tool for any e-commerce store looking to maximize revenue and enhance customer satisfaction. I'm excited to see how Avada continues to contribute to my store's growth!

Store

Urmend

Using app

9 days

Total reviews

3

Average rating

5.0