AOV.ai Discount Free Gift BOGO
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Rating
5.0
feedback
709
chart
#348
All reviews
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Jan. 16, 2025
Be careful - the app will randomly activate old campaigns without your knowledge. we had some unhappy customers after finding out they aren't receiving free gifts because the offer was not supposed to be active.
Dear RusticGemJewelry Team, This is Liz, Customer Success Leader from AOV Support Team. I'm truly sorry for the inconvenience caused. I understand how frustrating this situation must have been for you and your customers, and we take full responsibility for the issue. Our development team is aware of the problem with old campaigns being reactivated and is actively working to resolve it as quickly as possible. We are committed to ensuring this does not happen again. Thank you for bringing this to our attention, and I deeply appreciate your patience as we work to improve. If there’s anything else we can assist you with, please don’t hesitate to reach out. Warm regards, Liz
Jan. 13, 2025
app davvero ottima per la creazione di sconti dinamici e per aumentare il carrello medio, La consiglio!!
Jan. 8, 2025
Ran into some issues but Alyssa and Audrey worked with us patiently and thoroughly examined it.
Jan. 7, 2025
The app is fantastic—simple, effective, and exactly what I needed! Special thanks to Hana and Raymond from the support team—they were incredibly helpful and quick to resolve my questions. Highly recommend this app!
Jan. 4, 2025
Great App, easy to use. The customer service is amazing and quick. Audrey and Doris were so helpful and guided us through any help we needed setting up certain offers straight away. Definitely recommend this App!
Dec. 30, 2024
I want to extend my heartfelt thanks to Hana and Anivia for their outstanding support with the Shopify app. Your guidance, expertise, and prompt responses have made a significant difference, ensuring everything runs smoothly. I truly appreciate your dedication and professionalism. Thank you for being such valuable contributors to this process!
Dec. 30, 2024
Hana is really really very cooperative and helping person and she solved my problem in couple of minutes. I really impress her cooperation. Once again thanks for the help. Be Happy always!
Dec. 28, 2024
Amazing customer service, Abby was able to customise my pop up in a matter of minutes - fuss free.
Dec. 27, 2024
I downloaded this app, and the support team helped me get everything set up very quickly. Thank you so much Alyssa great work!
Dec. 25, 2024
Hana from the customer support was very helpful in answering my questions and fixing the problems I had. Haven't yet had a chance yet to see the effect on our sales. The app is unfortunately missing a feature where it can show a discounted price by crossing out the original price.
Dec. 18, 2024
Nice App! The customer support is great! Jade was thoughtful and provided me with help. Definitely recommend!
Dec. 17, 2024
Amazing experience so far! It's straightforward and easy to use, and Customer Service is quick and helpful! Jasmine helped me out with my most recent need, and she was able to assist almost immediately. She provided helpful screenshots and guided me through what I needed. I highly recommend it!
Dec. 17, 2024
Amazing customer service, especially Jasmine, who provides spot-on solutions.
Dec. 13, 2024
100% recommended! Easy to use and useful! More importantly, customer service is great, shout out to Damian for giving me much help!
Dec. 12, 2024
The app is very useful and helps generating more sales. Hana helped me a lot when I got stuck between the settings. She did a really good job. She answered immediately and had the perfect solutions within seconds. PERFECT support!