All reviews

Rating Breakdown

  • 5
    96% (608 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 95% (606)
Review RSS Feed Review RSS Feed

3 / 5 Share

Feb. 27, 2025

Works perfectly, progress notifications as well. Support replies instantly! Amazing for a free app. Changed rating from 5* to 3*, recently we have had a lot of problems, sometimes free gifts were being charged, sometimes the pop-up stopped working. The support have tried to fix everything and replied instantly, however the issues are too many. If you use the app by itself it may work flawlessly, if you use this app with other discount apps, it has problems.

Using app

5 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Sept. 26, 2024

Tiana was really helpful in resolving the app issue. Highly recommend their prompt support !

Using app

About 2 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 26, 2024

Thank You Charles for your help. fast and good support !

Using app

About 1 hour

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 26, 2024

5-Stars for customer support! (Hi Hana) They have been very helpful: quick to respond, answer my questions, and/or solve my problems. 4-Stars for the app only because I wish I could pre-schedule campaigns using products that are also scheduled, and actually activating the campaign should be more intuitive (like a button within the campaign set up). I've only just used the app for the first time, so as I play with it's features more, if there's anything to add I will do so. :)

Using app

21 days

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 25, 2024

The service and development team Hana are outstanding, with excellent communication throughout. From day one of testing, I received significant support. She promptly addressed my concerns and delivered excellent solutions. The app continues to evolve, with regular updates and the addition of useful features. A big thank you to the Hana team for their dedication and hard work!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Great App, works well for our store. The customization options are great, and the app is easy to use. Big thanks to Hana from customer service for her quick and helpful responses!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Although there have been a few bugs, their support team have been super fast to respond and fix the issue which has solved many headaches! I have dealt with Hana both times and she has been fantastic!

Using app

18 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 25, 2024

Great app! Amazing above and beyond support 24/7, Alyssa was a huge help and spent a lot of time with me! Thanks Alyssa!

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

great suport! Hana is so patient to help me fix my problems. 10 out of 10

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 22, 2024

Excellent app. Jasmin was very helpful and aid me to set up the campaign and customized it.

Using app

About 1 hour

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 20, 2024

O App é excelente para oferecer brindes. Obtive suporte da Pamela, e o atendimento e a resposta foram rápidos e eficientes.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Great customer service from Audrey

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

I recently downloaded an app from the Shopify store, and I must say, my experience has been fantastic! The app is user-friendly and integrates seamlessly into my store. What truly stood out was the support from their team, especially Hana. She was incredibly friendly and helpful, guiding me through a few issues I encountered with ease. Her quick responses and clear explanations made the whole process smooth and enjoyable. I highly recommend this app for anyone looking to enhance their Shopify experience!

Using app

20 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Tracy was very helpful and answered all of my questions very quickly. I had issues with coupon combinations and she was able to solve my problem right away. So thank you!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Fantastic app! The AOV Free Gift app has been incredibly useful for our store. It’s easy to set up and works perfectly for our promotions. When I needed help, Emily from customer support was amazing, super friendly and very helpful. Highly recommend this app for any store looking to boost sales with free gifts and promotions!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Great support team! The app sometimes glitch but support team helps well to fix this problem :)

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Tres bon service client, Hana m'a orienté pour toutes les question que j'avais. L’application est tres simple et intuitif, je recommande

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Relatively easy application. Has multiple campaign options. Jasmine the Customer support answered very quickly, was very helpful, and patient. Appreciate the help so much. She also went out of her way to include a new feature to help my store out. 5/5 would recommend.

Store

Up-fuse

Using app

6 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 16, 2024

Excellent app, Hana is very competent and responsive - a real customer service!

Using app

26 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 15, 2024

Super customer service, and a relly helpfull app for my shop, thank your for your services

Using app

About 1 hour

Total reviews

1

Average rating

5.0