All reviews

Rating Breakdown

  • 5
    96% (608 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 95% (606)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 13, 2023

Just installed this app and encountered some issue, but Jasmine was superb and helped me solving all the questions and problems!

Using app

About 4 hours

Total reviews

3

Average rating

3.7

2 / 5 Share

Sept. 11, 2023

I have installed and uninstalled this app several times. The images on the appstore is very appealing. However I cannot reach some of the screenshots shown there. And in some other cases, the pop-up is not shown on the page(s). Help pages are not quite well. I requested support via chat. There are two cases in there: A.They request store access and provide no response for 48 hours or B.No response at all. Overall I plan not to use it.

Using app

About 15 hours

Total reviews

11

Average rating

2.8

5 / 5 Share

Sept. 11, 2023

Emily was very helpful with figuring out how to use the app.

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

I appreciate the app's user-friendliness, and I've found Esther from the support team to be extremely helpful. You can bring up any questions or requests, and they're dedicated to addressing them promptly.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

needed some help during the set up. Hana was very helpful and figured out my issues.

Using app

36 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 31, 2023

As usual Avada has the best apps out there. Especially I would like to thank Hana her customer support who helped me setup the app on my store. Very pleased with her work. Thank you

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

Hana was very quick to address what I was inquiring about. It was done in a matter of minutes! This app is a great addition to anyone's store! Thank you again Hana!

Using app

7 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

The app is really great, the team, in my case Susan, helps 24/7 with questions and suggestions. I can definitely recommend it.

Using app

About 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

The pop up works and does what I want it to do. I still haven't done a "bundle" but after I do a bundle and if the app doesn't work as it should, you'll know. Anyways, special thanks to Abby who helped me remove the branding.

Using app

3 days

Total reviews

5

Average rating

4.6

5 / 5 Share

Aug. 21, 2023

Sunny, A customer support agent. It is very easy to talk and explain the problem to her. She is a very professional and quick problem solver. Thank You Sunny!

Store

Mood.

Using app

About 1 hour

Total reviews

12

Average rating

4.7

5 / 5 Share

Aug. 17, 2023

Amazing app, really easy to use, and it has great features as well as excellent support team. Special thanks for Liz, helped me twice today <3

Store

Better

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Avada Upsell has been a game-changer for my Shopify store! With its intuitive interface, I effortlessly created upsell offers that boosted my average order value significantly. The personalized product recommendations feature helped increase customer engagement and conversions. Plus, the timely pop-ups and smart targeting options made sure I captured every sales opportunity. Highly recommended! ️

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Great customer service from Abby! Highly recommend trying this app when adding an upsell component to your website.

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2023

excelente soporte. contestan a tiempo y dan solución al inconveniente Gracias a Sunny y Gideon por su oportuna ayuda

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

July 25, 2023

Just started using the app. App was easy to use, even for a non-tech savvy person. Esther was very helpful and solved all my issues in seconds...

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

July 21, 2023

I have only been using the app since yesterday, and it already offers good options. Unfortunately, some features are not yet available, but I believe it will become powerful in the future once the app is fully developed. However, the most important thing to mention is the responsiveness of the support team. I needed help with something in the app, and Jasmin provided quick and excellent support for my issue.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

The level of service I received from Emily was truly outstanding. From the moment I reached out to their support team, Emily was prompt, attentive, and went above and beyond to ensure my satisfaction.

Using app

15 minutes

Total reviews

4

Average rating

5.0

4 / 5 Share

July 15, 2023

Working well so far and brilliant, fast customer service!! Let's see if our customers feel the same!

Using app

About 20 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

July 11, 2023

Great customer service and the app looks good already. Will be back to say more when I publish my site

Store

EM Wigs

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2023

Really easy UI and quick, kind support (especially from Hana). Setting up Cross Sells was intuitive and easy.

Using app

36 minutes

Total reviews

1

Average rating

5.0