AOV.ai Discount Free Gift BOGO
All reviews
Have not used it for so long but so far it works very well and customer service is very helpful!
They quickly found the problem and helped me solve it :) Special thanks go to Sonny.
Needed some custom coding to make the widgets for my site "Emily" and Anivia did a great job and did it quick. I appreciate the great service
’ve been using this app for my online store, and it has been incredibly helpful in managing promotions and discounts with ease. It’s user-friendly, and setting up offers is a breeze. What really stands out, though, is the fantastic customer support. Any time I’ve had an issue, their team has been right there to assist me, providing immediate and efficient solutions. It’s so reassuring to know I’m never alone when something doesn’t go as planned. I highly recommend it to anyone looking to enhance their store's promotional tools!
Great app and customer support is very helpful.
quick response from Hana customer service. working good so far
Super happy with the app and the support! They are super quick and responsive and have successfully resolved all issues I had. Big thank you to Jade and Audrey :)
This app vendor is amazing. When I first tried it, I had some questions. A supporter named Emily responded to my questions so quickly; she is very patient with details and really helpful. Also, she gave me clear instructions to help me check and solve the problems. I highly recommend this app. The support is great, and the function of the APP is easy to use and test.
So far the app does what I need it to do! Hana was very helpful with getting me all set up!
La aplicación cuenta con funciones muy interesantes que se ajustan a las necesidades promocionales especificas de cada giro de negocio. La atención al cliente es muy ágil y cercana, en especial si hablas con Audrey.
Customer service is great. There is a functionality issue with the cart value tiered gifting I would like to see resolved. But otherwise support was very helpful in answering questions.
Thank you Hana! Hana and the team handled and resolved the issue on my store right away. Great customer service!
Hana is great!! very helpful and very quick to resolve doubts.
Works perfectly, progress notifications as well. Support replies instantly! Amazing for a free app. Changed rating from 5* to 3*, recently we have had a lot of problems, sometimes free gifts were being charged, sometimes the pop-up stopped working. The support have tried to fix everything and replied instantly, however the issues are too many. If you use the app by itself it may work flawlessly, if you use this app with other discount apps, it has problems.
Tiana was really helpful in resolving the app issue. Highly recommend their prompt support !
Thank You Charles for your help. fast and good support !
5-Stars for customer support! (Hi Hana) They have been very helpful: quick to respond, answer my questions, and/or solve my problems. 4-Stars for the app only because I wish I could pre-schedule campaigns using products that are also scheduled, and actually activating the campaign should be more intuitive (like a button within the campaign set up). I've only just used the app for the first time, so as I play with it's features more, if there's anything to add I will do so. :)
The service and development team Hana are outstanding, with excellent communication throughout. From day one of testing, I received significant support. She promptly addressed my concerns and delivered excellent solutions. The app continues to evolve, with regular updates and the addition of useful features. A big thank you to the Hana team for their dedication and hard work!
Great App, works well for our store. The customization options are great, and the app is easy to use. Big thanks to Hana from customer service for her quick and helpful responses!
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