All reviews

Rating Breakdown

  • 5
    96% (611 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 95% (609)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2025

Dana was a delight! quick, accurate, and very helpful! Avada has so many functions to explore, especially for eCommerce, and she made everything easy to understand.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 17, 2022

Great support I got today from AVA. I don't remember the person's name but for a long time I kept them occupied and they solved all my queries, very quick response, and very helpful, and understanding.

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

very helpful, yet another great app by avada. The online chat is better than any other i have used. always on hand.

Using app

23 minutes

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 21, 2022

App It's Effective and Simple do what you want with simple ways it's not complicated with feature that will not to use it's focus on what really effect to your store

Using app

About 3 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 21, 2022

I have been looking for a upsell app and surprisngly this app is FREE. I accidently clicked the shopping cart icon and it automatically connected me to Hana from customer service. She answered a few of my questions that i was a bit confused on about the app and she is extremely responsive and helpful! Id say give this a try, so far there isnt another app on the market like this that is free!

Using app

26 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

Super obsługa. Natychmiastowy kontakt. Dziewczyna pisała z nami w naszym ojczystym języku. gratulacje i powodzenia

Using app

27 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Great app , easy to use , great support , willing to help and solve as the other avada apps I´ve used , great team

Using app

37 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! All the best, AVADA Support Team

5 / 5 Share

Oct. 29, 2022

I had some difficulty understanding the initial set up, but Hanah walked me through it very patiently. They were great! thank you!

Using app

About 2 hours

Total reviews

8

Average rating

5.0

Developer Reply

We sincerely appreciate you taking the time to share with us your experience at AVADA. On behalf of our entire team, thank you for allowing us to support you. All the best, AVADA Support Team

5 / 5 Share

Oct. 24, 2022

fast answers by Hana ..Brava ! I was searching the feature to add q.ty discount ..that feature is still not active

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers. Have a wonderful day! AVADA Support Team

5 / 5 Share

Oct. 23, 2022

I just installed this app and created my first offer on Upsell & Cross Bundle. I had to request Emily from online support to help me. I am impressed with the knowledge and always willing to help attitude from Emily. I have interacted with her a few time in the past as well and each time I have been very satisficed, like today with the level of her cooperation and her knowledge of the software. My sincere thanks to Emily. And indeed AVADA is a great tool to work with.

Using app

19 days

Total reviews

12

Average rating

5.0

Developer Reply

Hi, your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread positivity around! Regards, AVADA Support Team

5 / 5 Share

Oct. 21, 2022

This app is so simple and yet super useful. It has great features, you can customize everything. Liz was very helpful and friendly during the process of our setup.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. Thank you again, have a great day! AVADA Support Team

5 / 5 Share

Oct. 20, 2022

This app has really allowed us to target our upsell strategy. The support team have been fantastic dealing with our requests as we get setup. Well done AVA - killing it!

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! AVADA Support Team

5 / 5 Share

Oct. 14, 2022

Juliana was friendly and helpful. My issue was quickly resolved. This app appears to be great and customer service was fantastic

Store

LeCil

Using app

19 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day! AVADA Support team

5 / 5 Share

Oct. 7, 2022

Wir haben die App heute installiert und sie hat genau die Funktion, die wir gesucht haben! Hana, Jasmine and Fennic haben uns sehr weitergeholfen, ich bin fast sprachlos über den großartigen Support! Vielen Dank!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Hana did a great job in helping me to make my experience using Avada a lot better! Thank you all for simplifying upselling.

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

This app was excellent!!! great customer service. I will recommend this app to others. Thank you!!!!!

Using app

1 day

Total reviews

16

Average rating

5.0

4 / 5 Share

Sept. 1, 2022

I have just recently installed the app and so far it has helped to grab my customers attention and promote a sneaky discount for them. So far so good

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 31, 2022

I found this app very useful, especially in my industry-Rugs. I am able to propose rug pads once someone wants to buy a rug. Liz was very helpful setting things up. Thank you LIZ! Check it out at kapisarugs.com

Using app

About 24 hours

Total reviews

5

Average rating

5.0