All reviews

Rating Breakdown

  • 5
    95% (674 ratings)
  • 4
    4% (25 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 13, 2022

Fantastic support from Jasmine, To help me enable all features, very quick. very easy to use app also

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2022

Amazing that this app is free, with so many features. Wanted to remove the branding, so I contacted their customer support, and I was helped by Hana who swiftly removed it for me and was very kind in the process of doing so. Definitely recommend.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Très pratique pour faire du cross sell et de l'upsell. Pas de bugs à signaler, la prise en mais se fait facilement et est guidée.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Great app , easy to use , great support , willing to help and solve as the other avada apps I´ve used , great team

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! All the best, AVADA Support Team

5 / 5 Share

Nov. 5, 2022

Abby was super wonderful and helped me set everything up. Great Support and great app to use.. will recommend.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day. Sincerely, AVADA Support Team

5 / 5 Share

Oct. 29, 2022

I had some difficulty understanding the initial set up, but Hanah walked me through it very patiently. They were great! thank you!

Using app

About 9 hours

Total reviews

7

Average rating

5.0

Developer Reply

We sincerely appreciate you taking the time to share with us your experience at AVADA. On behalf of our entire team, thank you for allowing us to support you. All the best, AVADA Support Team

5 / 5 Share

Oct. 26, 2022

They immediately helped me with the problem I had and I was very happy. I am glad that they are interested in such a quick transaction. Prakash has supported me in everything.

Store

PETELIO

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

We sincerely appreciate you taking the time to share with us your experience at AVADA. On behalf of our entire team, thank you for allowing us to support you. Sincerely, AVADA Support Team

5 / 5 Share

Oct. 24, 2022

fast answers by Hana ..Brava ! I was searching the feature to add q.ty discount ..that feature is still not active

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers. Have a wonderful day! AVADA Support Team

5 / 5 Share

Oct. 23, 2022

I just installed this app and created my first offer on Upsell & Cross Bundle. I had to request Emily from online support to help me. I am impressed with the knowledge and always willing to help attitude from Emily. I have interacted with her a few time in the past as well and each time I have been very satisficed, like today with the level of her cooperation and her knowledge of the software. My sincere thanks to Emily. And indeed AVADA is a great tool to work with.

Using app

7 months

Total reviews

12

Average rating

5.0

Developer Reply

Hi, your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread positivity around! Regards, AVADA Support Team

5 / 5 Share

Oct. 21, 2022

This app is so simple and yet super useful. It has great features, you can customize everything. Liz was very helpful and friendly during the process of our setup.

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. Thank you again, have a great day! AVADA Support Team

5 / 5 Share

Oct. 20, 2022

Liz did an excellent job answering my questions and also enabling the upsell for cart. This app really has great features and I can't believe it's free! You have to try it out!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

It’s great to hear that you had a positive experience at AVADA. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. All the best, AVADA Support Team

5 / 5 Share

Oct. 20, 2022

This app has really allowed us to target our upsell strategy. The support team have been fantastic dealing with our requests as we get setup. Well done AVA - killing it!

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! AVADA Support Team

5 / 5 Share

Oct. 14, 2022

Juliana was friendly and helpful. My issue was quickly resolved. This app appears to be great and customer service was fantastic

Store

LeCil

Using app

4 months

Total reviews

9

Average rating

5.0

Developer Reply

Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day! AVADA Support team

5 / 5 Share

Oct. 13, 2022

Hana was great helping me get this app working! Such a great app - will keep using it in the future for sure!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible. Regards, AVADA Support Team

5 / 5 Share

Oct. 9, 2022

Perfectly fit for my store. Esther assisted me for immediate setup and the good thing is this that app is completely free of cost.

Using app

14 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Your words lifted our spirits today. It means so much to us when our customers appreciate the hard work that goes into making each day at AVADA memorable. All the best, AVADA Support Team

5 / 5 Share

Oct. 8, 2022

amazing,great customer service,really patient,good jon Jasmine......................................

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day. Best, AVADA Support Team

5 / 5 Share

Oct. 7, 2022

Great Service!!!!!!! They were available to answer all my questions and help me when I needed it. And their site is extremely easy to use.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

Wir haben die App heute installiert und sie hat genau die Funktion, die wir gesucht haben! Hana, Jasmine and Fennic haben uns sehr weitergeholfen, ich bin fast sprachlos über den großartigen Support! Vielen Dank!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

The app works very well and has lots of customization options. I have many other AVADA apps and they are all great. Emily was a great help with customer service as well!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Hana did a great job in helping me to make my experience using Avada a lot better! Thank you all for simplifying upselling.

Using app

18 minutes

Total reviews

1

Average rating

5.0