All reviews

Rating Breakdown

  • 5
    95% (568 ratings)
  • 4
    4% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 96% (573)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 6, 2025

The app is great: functional, fast, and easy to set up. But what truly stood out was the customer support, especially Tiffany. I ran into some issues with my first campaign, and Tiffany was absolutely outstanding. Kind, patient, highly competent and most importantly quick to identify and resolve the bottlenecks. I wholeheartedly recommend both AOV and, above all, their support team. Super! - Rick D.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

very cool support, 10/10, app works great

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Ich habe diese tolle App heute neu installiert und eine perfekten Service durch die Mitarbeiterin Macy erhalten. Sie hat mir super schnell und professionell geholfen. Vielen Dank!!!!!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

The support team is amazing. Susan helped me so much. Recommend 100%.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Update: I just used their free support chat, Annie was amazing! She worked really long until she helped me figure out what the issue was and helped me fix my campaign so it works seamless. Wow! This app is amazing! I've been struggling with adding free gifts to my cart for months. My customer would add a free gift and then delete the original item and be able to get the free gift without a purchase. With this app they can't do that anymore. It took me less than 5 minutes to set up and it's working!!!! I would recommend this app to everyone!!!

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 29, 2025

Great experience! The support team is extremely helpful and very responsive, they always take the time to answer questions clearly. The application itself is efficient, intuitive, and very easy to use. It’s been a real time-saver for us.

Store

CAHU

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

Exceptional service — professional, attentive, and unique. The functionality is amazing, and the support from Susan was even better. She was incredibly patient and resolved every issue immediately. Highly recommended!

Store

Sereia

Using app

About 2 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

July 30, 2025

This app works perfectly for our store and delivers exactly what it promises. A special mention to Kyle from the support team – he responds almost instantly and goes above and beyond to resolve any issues. The quick and professional support truly sets this app apart. Highly recommended!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2025

its a very good one

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2025

Superb support on chat . specially susen one of the chat advisor which supported through out the campaign creation on the prodcut page.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 25, 2025

thank you Susan!

Using app

1 day

Total reviews

3

Average rating

3.7

5 / 5 Share

July 23, 2025

The product meets basic requirements, and the customer service responds promptly, especially Susan, who is very patient.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 20, 2025

Ottimo servizio di assistenza. Una menzione speciale per Tiffany che e' stata molto esaustiva e di supporto concreto !

Using app

20 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

July 18, 2025

I tried many deals and upsell apps, and this was by far the best! Many options to work with and the support is by far THE BEST I've ever worked with. They have spent a lot of time helping me perfect the customizations I requested with no issue. Even through the night, Dana and her team has provided extremely fast fixes for us!

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2025

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

The app works great! And the customer service was really good too - Annie was super helpful and prompt!

Using app

1 day

Total reviews

4

Average rating

4.5

5 / 5 Share

July 17, 2025

So far the app is awesome. I love that you can create 2 campaigns on the Free version, as that is all I need right now. No extravagant costs for small companies. The support is also great. Thank you!

Using app

About 5 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

July 15, 2025

Exceptional!!!! Dana was extremely helpful and wonderful. They were able to help me get set up quickly and was very responsive and understood exactly what I needed. I'm very very happy with this app and the service I experienced with Dana!

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

Great support from Lydia. Fast and efficient.

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2025

Customer support is always available 24/7 whenever I need help. I really loved my interaction with MACY, they anticipated on any question I could have haha. And the issue was resolved in a timely manner.

Using app

7 months

Total reviews

2

Average rating

5.0