All reviews

Rating Breakdown

  • 5
    96% (608 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 95% (606)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2025

Toller und schneller Support. Mir wurde sehr schnell geholfen.

Store

A-Kids

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Customer service team (specifically Dana and Macy) is quick, and app runs smoothly.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Incroyable service sur mesure de qualité, L'équipe installe les cadeaux pour vous ! Susan une partenaire m'a super bien aidé merci

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Susan was fantastic, she solved my problem in no time.

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 15, 2025

Great support

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Great app, really easy to implement and customise. The support team is very helpful and responsive. Team member Tiffany was great, she resolved my questions in real time and took the initiative to check the customer flows and confirm they were correctly functioning. Would definitely recommend!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Tiffany m'a beaucoup aidé et a su répondre à toutes mes questions !

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Excellent support, Tiffany in particular was very helpful. Thank you.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

Especially customer service, I thank Tiffany for her attention

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

Smooth integration with Shopify, and the support team is very responsive. Special thanks to Tiffany for her excellent assistance. Highly recommended for running offers.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

I've been using this app for a while. I needed to make some changes. I contacted customer service, and Macy was a great help. She saved me a lot of time and set everything just the way I wanted it. The app works perfectly well on my website. I highly recommend it, and I can assure you that the customer service is excellent, beyond my expectations! Thank you, Macy!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

I really like this app and also the support is great! Tiffany helped me a lot with my questions. Would definitley recommend it :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

App is working perfect! I made a few mistakes with the configuration but customer support replied INSTALNTLY! And Tiffany came back very quickly with the solution. I recommend it 100%

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Guter Umfang beim kostenlosen Plan für kleine Shops und toller Support. Danke Macy

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

it works!!!

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Great customer service. Help you anytime and quick. Special Thanks to Dana.

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Tiffany was helpful as always, setting up the discounts went smoothly, thanks!

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

So far, so very good! I was searching for something with a free plan to start with that would allow me to add a free gift to min order that would mesh with Shopify's automatic discounts and coupon discounts, applying all at checkout in special sales. I tried several other apps before this one and they either didn't have what I was looking for or support was unresponsive from the get-go. AOV.ai Free Gift was exactly what I needed, and as soon as I downloaded the app and began playing around with it, Susan was there immediately via Chat to answer any questions or guide me along the first try. She was awesome, and although I didn't think I needed any assistance, turns out I did and Susan was great. Highly recommend this app and may be upgrading to a paid plan in the near future. Great App, great support, a win-win.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 9, 2025

Great service overall, Annie from customer service was very reactive. Functionalities are highly customizable and professional !

Using app

About 1 hour

Total reviews

1

Average rating

5.0