Avis Product Options, Variant
Product Options & Variants Options
Rating
4.9
feedback
1,294
chart
#331
All reviews
Rating Breakdown
Review RSS Feed
Nov. 16, 2023
Standout service from these guys. They went above and beyond to ensure our requirements were met. I would highly recommend Avis if you are looking for an app with A++ customer service and features. Thanks again for your service.
Hi Bruce Tea & Coffee, Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products. You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features All the best, Luffa Avis Support Team
Nov. 15, 2023
I already used the AvisPlus app last year on another Shopify e-commerce site. Now I had the need to install it on this e-commerce too. I have to say that the app has improved further. it is very usable and intuitive, furthermore the assistance is always ready to respond and resolve your demanding specifications. Thanks Andy!
Good day to you, Filippo Sorcinelli! Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Luffa Avis Support Team
Nov. 13, 2023
It did exactly what I needed it to do. Easy to use and when I was stuck Support Team was efficient and clear with instructions on how to fix the issue.
Hi ÄYA Alpaca, Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products. You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features All the best, Luffa Avis Support Team
Nov. 7, 2023
Very nice, this is a great plugin and I will always use it!
Good day to you, Ten Fingers Art Shop! Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Luffa Avis Support Team
Nov. 2, 2023
Unfortunately, Shopify does not offer the option to monitor stock for the "main product", only for variants. Which is a huge shortcoming in my opinion. Of course, I don't want to use any other application, but when I found out this fact, I was finally glad that I found at least that application and that the problem has at least some kind of solution. The application solves exactly what I need absolutely simply. There were a few things I needed advice on and Andy solved those problems for me right away. When dealing with such crucial matters, quick and effective communication is important to you. And that this application has. So if you are dealing with the storage of the main product and not variants, I can only recommend it for myself
Hi Krasopiska, Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products. You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features All the best, Luffa Avis Support Team
Nov. 1, 2023
5 star for technical support 1 star for pricing support. I am in development and forgot unsubscribe because product page and homepage is not ready for sale. I request a refund but not support
Hi, This is Luffa from Avis Support Team. I want to extend my heartfelt apologies for the frustration you've experienced. After a thorough review of your refund request, it pains us to inform you that, due to certain circumstances, we are unable to process the refund at this time. We understand that this situation may not meet your expectations, and for that, I sincerely apologize. I have sent you an email to address the issue and I hope that it find you well. We are committed to making every effort to ensure that you are not left with any unresolved matters. Our team is here to support you, and we are more than willing to work with you to find an alternative that meets your needs. Your opinion matters and our team is all looking forward to hearing from you! Best regards, Avis Product Options Team
Oct. 29, 2023
Great app, great support. Much better than other apps I've tried and uninstalled.
Hi Ballon Boetiek, Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products. You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features All the best, Luffa Avis Support Team
Oct. 28, 2023
TLDR: great customisation and options, do not use the add fee option as you will not receive the money if customer uses PayPal checkout I have been using this app for a while, it is brilliant for easily adding customisation to my store, I have a lot of colour options and text customisation and this is perfect for adding options to listings and I will continue to use it for this. I have tried a lot of apps and this one is by far the most user friendly. I do want to highlight, as I didn't realise until yesterday mid launch, that I do not suggest using this app and adding in any increase of charge for your items. I had done this on a large number of products and discovered yesterday that whilst the additional charges pull through to the Shopify checkout if someone checks out via Paypal these additional charges are removed and the customer is not charges the extra fee but as far as they are concerned have purchased the uplift. I dare not look through my orders and see how much money I have lost because of this. Whilst I don't believe that this happens if people use Shop or Shopify checkout I am no longer willing to take the risk and have removed all uplifts from the app. If this gets fixed then I would rate this app 5 stars as it without a doubt the most user friendly, does everything customisation app I have some across. Customer support have been helpful all times that I have contacted them.
Hi, I hope this message find you well. I am Luffa from Avis Product Options Team. First of all, we are really sorry for the lost of you and the inconvenience experience when using our app. After receiving your words, the team has run through the app again to see if we can improve the feature and make up for your time with us. We sincerely apologize for the limitation of the add charge, this was partly come from the app and we want to take responsible for this. We have spent a few hours working on an alternative and really came up with a solution that is perfectly suit for you. So we have sent you an email to clarify the issue and to address it promptly. Our team always wants to make sure to bring our beloved customers the highest quality product so the process might take more steps. Your opinion matters and our team is all looking forward to hearing from you! Best regards, Luffa
Oct. 28, 2023
Ayant besoin d'avoir plus d'options que ce que propose Shopify, je me suis tourné vers cette super appli. Tout fonctionne parfaitement, et le support est très pro et vraiment excellent ! Je recommande !
Oct. 26, 2023
I'm disappointed to say that the claims of 24/7 support made by this app are far from accurate. On our recent launch day, we urgently needed to modify a product title, but to our dismay, the app failed to render. This issue was just one of many we encountered, which were brushed off as "minor bugs you can live with." The gap between promised 24/7 support and the actual support experience is concerning and disheartening. I urge the developers to address these issues and provide the level of service and functionality that customers rightfully expect. 13,195 Uniques got a wrong text (which is totally our fault) but our expectation were too high? You'll decide. We will be looking for an alternative!
Hi, I am Luffa from Avis Support Team here First and foremost, I would like to extend our most sincere apologies for the inconvenience and frustration you have experienced due to the delay in our response and the issue you recently faced while using our service. Your feedback and your experience are of the utmost importance to us. We have taken this situation to heart and have undertaken a thorough review of our internal processes. This review has allowed us to pinpoint areas where we can make necessary improvements to prevent similar issues from happening in the future. We want to assure you that we have identified the root cause of the issue that you faced, and it has been promptly addressed and resolved. We value your business and your trust in our services, and we are dedicated to ensuring that you have a more pleasant and trouble-free experience with AvisPlus in the future. We look forward to serving you better in the days to come and making things right for you. Best Regards, Avis Product Options Team
Oct. 24, 2023
This software has implemented the functionality I wanted to achieve. It's really great, and the issues I encountered were all addressed with excellent assistance and a fantastic attitude. It was a pleasantly surprising experience.
Good day to you, Chicloo! Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Luffa Avis Support Team
Oct. 11, 2023
The app is great and the support is super helpful. I had a problem today and I wrote them on the live chat and they replied me almost immediately and were very fast about fixing my problem. I highly recommend them!
Good day to you, ОПЛ ПАШОВИ! Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Luffa Avis Support Team
Oct. 6, 2023
Hi bonheurkids, Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products. You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features All the best, Luffa Avis Support Team
Oct. 6, 2023
The app is very straight forward and easy to install and the team is available to help with any issues. very recommended!!
Good day to you, LUNE! Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Luffa Avis Support Team
Oct. 4, 2023
Amazing app and support team
Hi HardPrints, Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products. You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features All the best, Luffa Avis Support Team
Oct. 4, 2023
Awesome app. Just what is needed to handle cross product variants, color swatches and lots more. It's really easy to use and implement, quick response from support really helpful. Only limitation I've accounted is that file upload is limited to images.
Hi 3D-Fixit, Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products. You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features All the best, Luffa Avis Support Team
Oct. 3, 2023
works great!
Hi Painters Solutions, We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you. In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕 Best regards, Judy Avis Support Team
Sept. 28, 2023
Pretty nice app with good customer support, easy to integrate and to work with
Hi FieldBee, We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you. In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕 Best regards, Judy Avis Support Team
Sept. 28, 2023
App is clean and very easy to use. Just needed a simple way to add some product options and this is perfect. And email support helped me with a request in a matter of minutes! Very impressed so far.
Hi Artful Pixels, We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you. In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕 Best regards, Judy Avis Support Team
Sept. 26, 2023
If you need more variants that Shopify will allow by default this is the app you need. Easy to get started, easy to update and design and if you have an issue the customer service gets the right answer to your question. My favorite part: the Advanced Options and Conditional Logic.
Good day to you, HD Welding Hats! Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Avis Support Team