All reviews

Rating Breakdown

  • 5
    96% (1,551 ratings)
  • 4
    1% (17 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 93% (1,475)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 9, 2023

Best customer service, very patient, responded quickly, Easy to Use, highly recommend! ahhhhhhhhhhhh

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi ACcosplay, Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products. You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features All the best, Luffa Avis Support Team

5 / 5 Share

June 8, 2023

Judy and the devs helped us alot and fixing our stores theme very fast thanks avis product option team

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi HIS AND HER HAIR GOODS CO., We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you. In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕 Best regards, Judy Avis Support Team

5 / 5 Share

June 7, 2023

Excellent App and the only options app I could get to work with Debutify. Customer support were a great help sorting an issue I had with the location placement of the add-on options and I could not recommend this app and the team behind it more

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi MechMods UK, hope you are having a wonderful day! Thank you for your kind comment on the app and the support team! We are excited to know that you are having a great experience with the app and the support we deliver. We will keep up with the hard work to make our service better and better every day. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help. Best regards, Luffa Avis Support Team

5 / 5 Share

June 7, 2023

The support is friendly and the quick response to any issues is great. Non-English speaking people, please use the translation and use the support. I am Japanese. Especially for Japanese people, please try using this app without fear of English. サポートが丁寧で、問題への迅速な対応が素晴らしいです。 英語圏以外の方も、翻訳を使って、是非、サポートを利用してください。 私は日本人です。特に日本の方も英語を恐れず、このアプリを使ってみてください。

Store

GALAXY

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Good day to you, GALAXY! Thank you for your kind review about the app and our support team. We are very happy that our app and support are helping your business thrive and grow better. We will keep up with the hard work to deliver the best service we can. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Luffa Avis Support Team

5 / 5 Share

June 6, 2023

Great support! They are always ready to help and every time they fixed the issue. They never hesitated to ask questions again and again. Recommended!

Store

JEANA'S

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you, JEANA'S! Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Luffa Avis Support Team

5 / 5 Share

June 5, 2023

Best App. I have had a great experience with them. They are super responsive. This app has excellent customer service. Thanks to Judy for Quick Response

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi BabyStoreGuzel, Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products. You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features All the best, Luffa Avis Support Team

5 / 5 Share

June 5, 2023

This tool is light and easy to use and highly recommended, Especially when there was a problem, the engineers and service team gave good support and quickly solved the problem. Thanks to the relevant service staff.

Using app

10 days

Total reviews

11

Average rating

5.0

Developer Reply

Hi Joyeenails, Our entire team is at a loss for words in regarding how grateful we are to be with you and to be a little part of your beautiful shop. It's amazing that the app can help you with adding customization options to your products. You're one of the biggest motivations for us to keep putting in more effort every day to improve our app and develop more new features All the best, Luffa Avis Support Team

5 / 5 Share

June 5, 2023

The app has very good customer service. Many thanks to Judy and Sergei for their customization support (free). My issue was resolved in minutes.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hi HomeEazily Singapore, We're very happy to receive such a nice review from you. It's our pleasure to support you and your business work more effectively. We'll surely work constantly to bring better services and features to you. In case you need any further support, please contact us on Crisp, email, or LiveChat and we're very willing to help you 💕 Best regards, Judy Avis Support Team

5 / 5 Share

June 2, 2023

I found this app when I was looking for something to help my customers personalize my products. I cannot be happier with this app and its features. Beyond easy to use and personalize to whatever you need. Not only did I love the app but their customer service is BEYOND amazing! I needed help with code for adding the personalization to my packing slips and reached out to their customer service team and they logged into my account and fully created everything for me.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Haven + Ko., hope you are having a wonderful day! Thank you for your kind comment on the app and the support team! We are excited to know that you are having a great experience with the app and the support we deliver. We will keep up with the hard work to make our service better and better every day. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help. Best regards, Luffa Avis Support Team

5 / 5 Share

June 2, 2023

This is a great app that's easy to customize and I had a fantastic experience with customer service!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Good day to you, knot moth! Thank you for your kind review about the app and our support team. We are very happy that our app and support are helping your business thrive and grow better. We will keep up with the hard work to deliver the best service we can. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Luffa Avis Support Team

5 / 5 Share

June 1, 2023

Excelente aplicación, muy practica y bastante util. Además, el servicio al cliente es impecable, te asesoran y te guían paso a paso para poner tu aplicación al máximo nivel.

Store

Almagor

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Good day to you, Almagor! Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Luffa Avis Support Team

5 / 5 Share

June 1, 2023

Very helpfull app which I was searching for!, and wow what an amazing support!, quick responses and great knowledge.

Using app

About 21 hours

Total reviews

4

Average rating

5.0

Developer Reply

Great day to you, BRICK MY BEAR! Thank you for your wonderful feedback on the app and the support team! We are excited to know that you are having a great experience with the app and the support we deliver. We will keep up with the hard work to make our service better and better every day. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be more than happy to help. Best regards, Judy AvisPlus Support Team

5 / 5 Share

May 29, 2023

These guys are super helpful. They have the app for free, and their developer went ahead and helped me solve some issues in my site. I am really grateful, would really recommend the app.

Store

Sunaan

Using app

1 day

Total reviews

9

Average rating

5.0

5 / 5 Share

May 28, 2023

The app does exactly what I need. I struggled to set it up correctly, but Luffa in the support team was patient and helpful.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2023

I never leave reviews. EVER. I have 7 Shopify shops and have been using the platform for 10+ years. How anyone could leave anything less than a 5-Star rating for this COMPLETELY FREE app that other developers charge for is crazy to me. NEVER LEAVE A LOW RATING FOR A FREE APP!!! It is "FREE" people for goodness sakes. So what they can't get back to you INSTANTLY. So what something breaks for a day or two... IT'S FREE!!!! This Avis Product Options app has just opened up an entirely new revenue stream for 2 of my shops. I cannot believe they are so nice and graceful to offer this for nothing at the moment. I pray I stay on the free plan if they ever decide to start charging. THEY EVEN HELPED WITH MOVING MY EXTENSIVE AND LONG OPTION SETS from 1 Shop to Another so I would not have to do the work all over again! Once again, I never leave reviews. Well, I think I left one for another free app about 6 years ago. But I can't remember which one it was. Anyhow, If you're looking to extend past the 3 option limit that Shopify gives you and you need to extra abilities like conditional logic (like I am using extensively) and product add-ons and such... GET THIS APP!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2023

It does exactly what I need. What truly stood out to me was the exceptional support I received. The team promptly responded to my inquiries to ensure my issues were resolved. I highly recommend this app for both its functionality and outstanding support.

Using app

8 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 25, 2023

The Customer Service is NOT always available. They say 8am-6pm for live chat, but that is definitely not for any US time zones. Email help takes time, so when you have an issue with your store, the live customer support is not available and you have to stay up into the night to get a live person to help you. On 5/25/23 they upgraded a feature and it does not work at all. Again, no customer support to help, so I have to disable items from my store and stay up late so I can get this fixed. I know it's free, but you get what you pay for.

Using app

11 months

Total reviews

1

Average rating

1.0

Developer Reply

Good day to you, Ellebell Design Company! This is Artemis from the Avis Product Option Team. Thank you for your constructive review and I am sincerely sorry that this happened and we could not support you in a more timely manner. The situation has been resolved completely and I have sent you an email with further detailed information.On top of that, I have also raised a request to our manager to expand our team size so that we can cover all the time frame to assist our customers better. One more time, I sincerely apologise for this limitation. I’m looking forward to hearing back from you so we can get in touch and work together to make sure that everything is working alright for you now. Your success and satisfaction is always our top priority. If you need any further support with our app, please reach out anytime via Email ([email protected]), we'd always be more than happy to help. Wish you all the best! Artemis Avis Support Team Manager

5 / 5 Share

May 25, 2023

Does exactly what i needed. Allows for more options to be added to my products! would recommend to anyone looking to add some more customization to their products

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2023

App perfetta e supporto velocissimo. Tante opzioni che offre quest'app in tante altre sono a pagamento

Store

Serrese

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

perfect app that too for free, and quick support from team, must try it. better than those with heffty price

Store

My Store

Using app

27 minutes