Sami B2B Lock,Password Protect
Unlock exclusive pages, prices, and products for B2B customers
Rating
4.9
feedback
915
chart
#1,006
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
30%
-
Less than a month
33%
-
Less than a year
22%
-
More than a year
1%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Customers consistently praise the quick response times, efficiency in resolving issues, and the helpfulness of the team members, particularly mentioning names like Hazel, Joanna, Haley, Lyla, and others. The app itself is described as easy to use, with users appreciating its simplicity and effectiveness in setting up locks and customizing features. The support team's willingness to go above and beyond to assist users, even during holidays or late hours, is a common theme in the reviews. However, there is one negative review mentioning issues with the locks not working correctly out of the box and dissatisfaction with the customer support's initial response.
Highlights
Review RSS Feed
All reviews
April 1, 2026
A really useful app to separate our B2B & B2C products. Had a couple of problems with the initial set up with the team sorted straight away for me
March 29, 2026
Hazel was great in helping with setting up a passcode. super easy and quick.
March 24, 2026
Deuxième application de Sami que j'utilise (j'utilise aussi Wholesale) et, après l'installation je n'arrivais pas à l'utiliser. Après 30 secondes de discussion, leur représentante Joanna a réussi à trouver mon erreur. J'avais eu une expérience semblable avec la première application, ils avaient réglé un bug la journée même. Excellent service à la clientèle!
March 23, 2026
We had a few setup challenges, but the support team was incredibly responsive and helpful. They understood the issue quickly and resolved it faster than expected. Very impressed with their professionalism and willingness to assist. Highly recommend!
March 17, 2026
Haley provided exceptional support for my needs. The application is straightforward, and any complications are met with a quick response from the support team.
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