Sami B2B Lock,Password Protect for Shopify

Sami B2B Lock,Password Protect

Unlock exclusive pages, prices, and products for B2B customers

Rating

4.9

feedback

916

Reviews

chart

#1,115

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    29%
  • Less than a month
    33%
  • Less than a year
    22%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality and the exceptional customer service provided by the support team. Many users highlighted the quick response times and the helpfulness of the support staff, mentioning specific team members like Haley, Lyla, and Joanna. The app itself was described as easy to use and effective in meeting the needs of the merchants, especially in terms of product restrictions and customer segmentation. Users appreciated the prompt resolution of any issues they encountered and the willingness of the support team to go above and beyond to assist them.

Highlights

Positive customer service experience and quick response times
Ease of use and effectiveness of the app in meeting merchant needs
Prompt issue resolution and willingness of support team to go above and beyond
Specific mentions of helpful support team members like Haley, Lyla, and Joanna

Rating Breakdown

  • 5
    95% (873 ratings)
  • 4
    4% (33 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 95% (867)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

May 7, 2026

took way too long to load in Shopify, sometimes it opens, sometimes it does not. but the support team is kinda helpful when I needed them to check my theme.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

May 5, 2026

Super helpful with my requests to amend some of the locks. Highly recommend!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2026

We encountered a few hidden lock issues initially, but the support team was very helpful and responsive. The locking feature itself works amazingly well—exactly what we were looking for. It integrates smoothly even with third-party filters and search apps.

Using app

12 months

Total reviews

5

Average rating

5.0

1 / 5 Share

May 2, 2026

Unhelpful and extremely rude customer service and condescending. When I said I would like a refund for the expired trial as the app didn't work for my needs, customer service responded as if I couldn't understand her. "Let me explain again". FFS. Highly recommend business owners to just use Claude or any AI models to generate solutions for your specific ecommerce B2B needs. I managed in 2 days to solve a problem I had 100%, while Sami did nothing for me.

Using app

About 1 month

Total reviews

2

Average rating

1.0

5 / 5 Share

April 28, 2026

Très bonne application qui fonctionne bien. Je viens d 'avoir un petit problème qui a très vite été réglé par l'équipe, merci beaucoup !

Using app

11 months

Total reviews

4

Average rating

5.0

All reviews

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