All reviews

Rating Breakdown

  • 5
    95% (854 ratings)
  • 4
    4% (33 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 94% (846)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 23, 2026

Great App to use in our day to day business. Great quick and very nice Support.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

A huge thank you to the Sami B2B Lock team! They solved my issue extremely quickly and efficiently, even during the holiday season. Top-notch customer service and very responsive. Highly recommended!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Sami team was able to help me via chat to customize my login screen - very easy to deal with and a great team.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Excellent app with outstanding support! The app works perfectly for our B2B needs. Special thanks to Lyla from the support team who was incredibly helpful with setting up the locks, translations, and customizing the lock image. Quick responses and went above and beyond to help. Highly recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Lyla from Samita responded fast and helped quickly with my chat requests. Great service!

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Store

SWISCA

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Excellent, fast response from this developer. Highly recommended.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

The issue was successfully resolved. The support team guided me through the process and helped resolve everything until the end. At first, I was a bit unsure since the support was via chat, but the issue was handled properly and resolved smoothly. Thank you very much for the great support.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Customer service is EXCELLENT! They are so easy to communicate with via chat, and they even sent loom video to help with troubleshooting!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

muy intuitiva y fácil de usar, se puede personalizar todo. muy recomendada.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

First Time used. Met Hazel. Ask a specific help. She resolved the query less than a minute. Fully 100% Satisfied. Life time furniture discounts for her in furniturefm.com. Discount reference: Onic Imran

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

So far so good, customer service was great and got back to me quickly.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Just installed the app and was able to implement what as add to cart lock in 5 minutes thanks to the fast and effective support of Hazel from the team !

Store

BA111OD

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Hayley were very effective and patient in customizing my css! Thanks!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

The support was excellent. I had to have help during the setup process and Haley was Awesome. She was super friendly ,communitive and very patient the whole time. She assured I had all questions answered and stay online until I was able to test everything to make sure it was working correctly. Kudos to you Haley!!!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

The customer service provided was the best one I ever had. Lyla was very kind. And the use of the 1 free lock is a great way to give it a try.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Great speedy response with direct answers.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Freaking good! Support team helped solve issues of setting in 30 mins. Haley is the best!

Using app

2 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 12, 2026

The locks barely ever work out of the box. There is always some component that doesn't work correctly, so customers can find ways around the locks. When you contact customer support, they will first not believe you and act annoyed, give snarky answers, and be rude. Stay away if you can.

Using app

16 days

Total reviews

8

Average rating

2.0