All reviews

Rating Breakdown

  • 5
    95% (869 ratings)
  • 4
    4% (33 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 94% (860)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 16, 2026

Easy to use and great customer service

Store

NXTRND

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2026

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2026

Easy to set up locks and exactly what I was looking for. Very helpful and prompt customer service and helped me change the image and helped with set up as well. Thank you

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2026

Great back end app support! Looking forward to using the features of the app

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2026

Hazel from customer support was very quick to help us with a coding issue and sorted the problem in less than 24hrs! thanks again

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2026

fast feed back and great explanation. hope this app will help our sales boosting.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2026

Quick and efficient customer service when I messaged late in the evening. I was pleasantly surprised for a swift response after hours. The chat feature for help was easy to use.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

We reached out to support during a holiday, as we were confused about some lock settings. They had an away message up, as nobody was working. Despite this, we received a startlingly prompt response followed by thorough help with the lock we were struggling with! Our issue was understood and resolved quicktime, with little to no back-and-forth or effort on our part. Thanks again, team!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Very helpful! Joanna from support. Walked me through and got the app working perfectly in no time

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Absolutely amazing service! The support team (Haley) went above and beyond to help me get everything set up quickly and correctly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Great service with the time difference in responding to my questions.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Så snabb hjälp ni gav mig när jag fick strul med inlogg på sidor till föreningar. Jag är så tacksam.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Very prompt service, went above and beyond to fix a slight technical issue would highly recommend!! Haley was outstanding with her communication and following it all the way until it was sorted! Very user friendly app addition to shopify!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

パスワード画面の画像を変えてもらいました。 shopifyもコードも初心者で諦めようと思いましたが、 Haleyさんの優しく、迅速なサポートで理想の画面になりました! 口調も柔らかく、わかりやすい対応で感謝します。 The support was absolutely amazing. I’m a beginner with Shopify and coding and was about to give up, but Haley saved me! > Her support was kind, incredibly fast, and very easy to follow. She has a very friendly way of communicating, which made me feel comfortable asking questions. Thanks to her, my password screen looks exactly how I wanted. Highly recommended!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Great App to use in our day to day business. Great quick and very nice Support. Thanks to Haley and their helpful Team.

Using app

12 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

A huge thank you to the Sami B2B Lock team! They solved my issue extremely quickly and efficiently, even during the holiday season. Top-notch customer service and very responsive. Highly recommended!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Sami team was able to help me via chat to customize my login screen - very easy to deal with and a great team.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Excellent app with outstanding support! The app works perfectly for our B2B needs. Special thanks to Lyla from the support team who was incredibly helpful with setting up the locks, translations, and customizing the lock image. Quick responses and went above and beyond to help. Highly recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Lyla from Samita responded fast and helped quickly with my chat requests. Great service!

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Store

SWISCA

Using app

About 19 hours

Total reviews

2

Average rating

5.0