All reviews

Rating Breakdown

  • 5
    95% (810 ratings)
  • 4
    4% (32 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (806)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2025

Simple to use and very timely support

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Amazing customer service!

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

Thank you for support :)

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

The initial setup, which includes having to message their support is a bit off putting, but the app does exactly what I need it to do. Once set up it is easy to use. Very user friendly. I would have taken a star away for having to reach out to support to activate features, but Joanna was so helpful and easy to deal with, it was a breeze.

Using app

21 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 27, 2025

Funktioniert super und der Support ist super schnell und freundlich. Preis/Leistung top.

Store

RUNED

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

The app works perfect with our shop. The support are very helpful

Using app

About 19 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Muy atentos y rápidos en la respuesta ante cualquier consulta. La aplicación es sencilla y funciona estupendamente

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

The support has been super fast and efficient!

Store

MYSKI

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Muy buena experiencia, me ayudaron con la configuración y la verdad es que funcionó bastante bien. La recomiendo

Using app

33 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

The app works great, and the team were quick and responsive when support was required.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Amazing experience with this app. Support is top notch! Haley helped me get this up and running and even helped me with some custom configuration all on the free plan. Highly recommend!

Using app

22 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

The app works as expected. I did have some initial issues getting it setup and opened a service request through their chat and to my surprise they were super fast at getting back to me and Haley was great! She jumped in on the back-end and changed some settings for me and then waited until I verified it was all set up properly. Even after we were done, she came back again to make sure it was still working correctly and I really appreciated that! Thank you again!

Using app

About 17 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Quick support, thanks!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Love this app very helpful and quick support, thank you so much.

Store

VIMODRA

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

great support chat

Store

VARNA

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Atención al cliente de 10. Haley me atendió con muchísima amabilidad y solucionó mi problema en breve. La recomiendo

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

I cannot recommend Sami B2B Lock enough, and a huge special mention goes to Haley, who has genuinely delivered one of the best customer service experiences I’ve ever had on Shopify. Haley and the development team went above and beyond in every single way. We needed a fully customised, password-protected landing page for our exclusive Black Friday VIP sale (something extremely specific, detailed, and time-sensitive) and they absolutely nailed it. From custom layouts to pixel-perfect edits (even down to the tiniest font-size adjustments!), the developers were phenomenal. Every request was met with care, precision, and unbelievable turnaround times. It genuinely felt like a personalised, white-glove service from start to finish. The final result is exactly what we envisioned, beautifully designed, seamless, and perfectly aligned with our brand. I am so, so, so grateful for the support, patience, and dedication that Haley showed throughout the entire process. If you're considering Sami B2B Lock, do it. Truly a 5-star experience across the board, and I couldn’t recommend them more highly!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Excellent support! I wanted to customize my lock page, the team's response was quick and professional. I was able to change my lock page within minutes! This app has a wonderful support team!

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Had to contact support as we were having a few minor issues, due to our theme. Very responsive and helpful. Thank you Joanna and Hayley

Using app

2 days

Total reviews

3

Average rating

5.0