All reviews

Rating Breakdown

  • 5
    95% (811 ratings)
  • 4
    4% (32 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (807)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 27, 2025

The Sami team was extremely helpful and i worked with multiple people to help troubleshoot problems and get everything functioning properly. Thanks to Haley and the team!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

Support is quick and responsive. Clear and easy communication with. App is easy to use and navigate.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

Works exactly as described! Team has amazing support that's quick and reliable! Recommended!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

Very good support

Store

HULA

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2025

I needed to add a lock to the VIP section of my site, and this app worked perfectly. The support team also helped me replace the default lock image and did so very quickly. I truly appreciate their excellent customer service as it’s rare to find that kind of responsiveness these days.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

Support is top notch. Seriously. They really do everything they can to get things setup exactly how you need it. Thank you so much.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

I'm setting up preview pages for products and needed a quick solution to share with suppliers while preventing potential customers from purchasing before the launch. Sami handled it effortlessly! Haley, one of the representatives, was super helpful in updating the lock page theme to match my overall design. They even created a custom lock for collection pages, ensuring products stay hidden with a matching placeholder in their place.

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2025

This app and the suite of apps available from Sami are tailored to meet the specific needs of e-commerce store owners, providing cost-effective solutions to our functional requirements. I can’t explain why Sami offers these exceptional features, as compared to other apps that typically charge between $30 and $40 per month for comparable functionalities. As an online all-natural fragrance company that operates both D2C and B2B, we typically process between 20 to 70 orders per day for clients and customers with varying pricing and shipping rates. We aspire to have our inventory management consolidated across a single platform, irrespective of whether the order is a wholesale transaction, a direct-to-consumer sale, or a private label client. Sami enables us to achieve this seamless integration. We extend our sincere gratitude to Sami and a special acknowledgment to Haley, whose exceptional contributions have been invaluable.

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 16, 2025

The support from the Sami B2B Lock team was incredibly helpful and responsive. They handled my inquiries quickly and thoroughly, and the app is now working exactly as I intended. I highly recommend this app to anyone running a B2B store. It's a solid solution backed by great support!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2025

Great customer service!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 16, 2025

Haley and the rest of the team were very fast in responding to my issues. I like the app and it has all the basic features needed for me. I would like it if there is a little more filteration options for different things for example locking prices in general, but allowing a few to appear on the home page where visitors can get an idea of the prices. It would also be nice if the forms had more visually pleasing fields that I can choose from by default. They do have some options, but having more would be nice.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2025

Haley has been a great help

Using app

About 3 hours

Total reviews

4

Average rating

4.5

5 / 5 Share

May 15, 2025

Great app for b2b, support did a great job in guidance.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

The app is very easy to setup and their team is quick to respond with any assistance or changes we want to make. I only wish we had more control over the visual settings within the app so we didn't have to reach out to support to help.Thank you!

Using app

7 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 14, 2025

Super easy product to use - Haley in support helped super fast and we are delighted with it at probiotic.co.uk thanks guys

Using app

27 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

May 14, 2025

Haley is the best

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

Very nice app and the support is fantastic, super quick and easy to deal with. Would highly recommend.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2025

Fantastic support, speed response and the app works as intended to.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2025

"The customer support is outstanding — incredibly fast and helpful. I can't believe this level of quality is free. One of the best apps we've used so far."

Store

HENGE

Using app

2 months

Total reviews

2

Average rating

4.5