All reviews

Rating Breakdown

  • 5
    95% (857 ratings)
  • 4
    4% (33 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 94% (849)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 29, 2025

Sami Wholesale Lock has been a game-changer for our Shopify store. We needed a simple, reliable way to hide certain products and pricing from customers while giving exclusive access to our member clients — and this app delivers exactly that. The interface is user-friendly, and setup was surprisingly fast. We were able to create locked collections and restrict visibility based on customer tags without needing to write any custom code. It integrates seamlessly with our theme, and the locks work perfectly across both desktop and mobile. What really sets Sami apart is their support team — they’re incredibly responsive and helpful. When we had a small issue with our theme, their team jumped in and resolved it within hours.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2025

Amazing apps and amazing service, very quick prompt assistance, I am very happy.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2025

Works flawlessly and Haley provided amazing customer service every time we needed assistance. Highly recommend!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2025

We need to lock a specific collection and Sami works perfectly for our business. More importantly, live chat service responded to my customisation request within minutes and completed my request within 30 minutes. It's totally exceeded my expectations.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2025

The Sami team was extremely helpful and i worked with multiple people to help troubleshoot problems and get everything functioning properly. Thanks to Haley and the team!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

Support is quick and responsive. Clear and easy communication with. App is easy to use and navigate.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

Works exactly as described! Team has amazing support that's quick and reliable! Recommended!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

Very good support

Store

HULA

Using app

7 days

Total reviews

3

Average rating

5.0

1 / 5 Share

May 21, 2025

I wanted to like SamiB2B, but unfortunately was told my requirements were "impossible". I wanted to lock a community page, and have access by paying customers - who have a tag on their customer account. I contacted them for support. They only responded when I jumped on chat the next day. They seemed confused when I queried why it was impossible as surely for security, limiting access to specific customers is usual. They responded with the app is "basic". I need better guarantees than this, so looking elsewhere. Disappointing :/

Using app

30 days

Total reviews

6

Average rating

4.3

5 / 5 Share

May 20, 2025

I needed to add a lock to the VIP section of my site, and this app worked perfectly. The support team also helped me replace the default lock image and did so very quickly. I truly appreciate their excellent customer service as it’s rare to find that kind of responsiveness these days.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2025

Support is top notch. Seriously. They really do everything they can to get things setup exactly how you need it. Thank you so much.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

I'm setting up preview pages for products and needed a quick solution to share with suppliers while preventing potential customers from purchasing before the launch. Sami handled it effortlessly! Haley, one of the representatives, was super helpful in updating the lock page theme to match my overall design. They even created a custom lock for collection pages, ensuring products stay hidden with a matching placeholder in their place.

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2025

This app and the suite of apps available from Sami are tailored to meet the specific needs of e-commerce store owners, providing cost-effective solutions to our functional requirements. I can’t explain why Sami offers these exceptional features, as compared to other apps that typically charge between $30 and $40 per month for comparable functionalities. As an online all-natural fragrance company that operates both D2C and B2B, we typically process between 20 to 70 orders per day for clients and customers with varying pricing and shipping rates. We aspire to have our inventory management consolidated across a single platform, irrespective of whether the order is a wholesale transaction, a direct-to-consumer sale, or a private label client. Sami enables us to achieve this seamless integration. We extend our sincere gratitude to Sami and a special acknowledgment to Haley, whose exceptional contributions have been invaluable.

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 16, 2025

The support from the Sami B2B Lock team was incredibly helpful and responsive. They handled my inquiries quickly and thoroughly, and the app is now working exactly as I intended. I highly recommend this app to anyone running a B2B store. It's a solid solution backed by great support!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2025

Great customer service!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 16, 2025

Haley and the rest of the team were very fast in responding to my issues. I like the app and it has all the basic features needed for me. I would like it if there is a little more filteration options for different things for example locking prices in general, but allowing a few to appear on the home page where visitors can get an idea of the prices. It would also be nice if the forms had more visually pleasing fields that I can choose from by default. They do have some options, but having more would be nice.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2025

Haley has been a great help

Using app

About 3 hours

Total reviews

4

Average rating

4.5

5 / 5 Share

May 15, 2025

Great app for b2b, support did a great job in guidance.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

The app is very easy to setup and their team is quick to respond with any assistance or changes we want to make. I only wish we had more control over the visual settings within the app so we didn't have to reach out to support to help.Thank you!

Using app

7 days

Total reviews

9

Average rating

5.0