All reviews

Rating Breakdown

  • 5
    95% (854 ratings)
  • 4
    4% (33 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 94% (846)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2025

she is very polite and very helpful, quick to reply and do her job as well! great customer service experience!

Using app

21 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Quick support, thanks!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Love this app very helpful and quick support, thank you so much.

Store

VIMODRA

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

great support chat

Store

VARNA

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Atención al cliente de 10. Haley me atendió con muchísima amabilidad y solucionó mi problema en breve. La recomiendo

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

I cannot recommend Sami B2B Lock enough, and a huge special mention goes to Haley, who has genuinely delivered one of the best customer service experiences I’ve ever had on Shopify. Haley and the development team went above and beyond in every single way. We needed a fully customised, password-protected landing page for our exclusive Black Friday VIP sale (something extremely specific, detailed, and time-sensitive) and they absolutely nailed it. From custom layouts to pixel-perfect edits (even down to the tiniest font-size adjustments!), the developers were phenomenal. Every request was met with care, precision, and unbelievable turnaround times. It genuinely felt like a personalised, white-glove service from start to finish. The final result is exactly what we envisioned, beautifully designed, seamless, and perfectly aligned with our brand. I am so, so, so grateful for the support, patience, and dedication that Haley showed throughout the entire process. If you're considering Sami B2B Lock, do it. Truly a 5-star experience across the board, and I couldn’t recommend them more highly!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Excellent support! I wanted to customize my lock page, the team's response was quick and professional. I was able to change my lock page within minutes! This app has a wonderful support team!

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Had to contact support as we were having a few minor issues, due to our theme. Very responsive and helpful. Thank you Joanna and Hayley

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Great app - the support team are SO helpful too!

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Great plugin. Highly Recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

CS is very responsive - app works as expected and the free plan is very generous.

Using app

16 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

One of the best apps and support I have seen so far from an app based company on shopify. quick easy and always willing to help.

Store

ILMLAB

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Top tier support and very responsive, apps that does this automatically deserves a 5 star. 10/10

Store

WOTLINK

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Quick reply on support!

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

ottimo servizio clienti, app semplice e veloce

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Lyla was very quick to reply, and helpful

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Really good help!

Store

3DNG

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

So good to create VIP early access. And it is user friendly; no headaches. Customer service is good; readily attend to your queries.

Using app

39 minutes

Total reviews

4

Average rating

5.0