All reviews

Rating Breakdown

  • 5
    95% (811 ratings)
  • 4
    4% (32 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (807)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2025

This app is great! PLUS, the customer service is fantastic. Haley was super helpful and quick with responding! Appreciate all of the assistance :)

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

This app is Awesome! It helped me separate my market pricing vs. customers that have volume discounts.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Setting up the Sami B2B Lock app was very straightforward and user-friendly. The only challenge we’ve faced is that our store runs on the new Horizon theme, which it seems the app doesn’t fully support yet. That said, the customer service has been outstanding - Haley in particular has been amazing to work with. She consistently resolves our issues, follows up to ensure everything is running smoothly, and encourages us to reach out anytime. Overall, I highly recommend this app. It’s both affordable and incredibly helpful for managing B2B access.

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

Haley was informative, helpful and answered all my questions quickly. She was very friendly.

Using app

25 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

I have been so appreciative of the quick and helpful support! This app seems to have every feature easily accessible and intuitive to use! Very powerful and functional!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

The customer service to get everything done with this in my store was fantastic!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

It was quick and easy and customer service was very helpful! I was up and running with a password protected page in minutes!

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

I installed the Sami app and I’m very happy so far. The assistance was fast and extremely helpful, making the setup process smooth and easy. It works perfectly in 4 languages, even though my theme is highly customized. Everything integrated without any issues, and the support team was quick and professional. A great experience overall!

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

It took a while for me to get it working how I wanted it to work, but Haley was so consistent, patient and helpful in seeing it through. If it wasn’t for her specifically, I would’ve uninstalled the app and looked elsewhere. I’m completely happy with how everything turned out. Great customer service.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Great app and the support team is really good — they respond quickly and are always helpful.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Very nice support and responded in a timely manner.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

This is a great app! My goal was to password protect specific products, but I didn't realize it could be so easy! The app's Japanese is also easy to understand and use. As a customer, I really appreciate that I can try it out with the free plan! When I had a question, I was very grateful for the quick support I received via chat! Thank you, Haley and your team!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

Great customer service on this app! Lyla was quick to respond and resolved the questions/issues I had very quickly. The free plan allows one lock and is perfect for my needs at this time. I will definitely consider the paid version when I need additional locks in the future. Thanks Lyla!

Using app

29 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 22, 2025

The Sami B2B Lock app has been excellent for managing our wholesale pricing. It allows us to hide prices entirely and make them visible only to our approved B2B clients. On top of that, we can control the “Add to Cart” button, so only our selected B2B clients can purchase items. Setup was straightforward, and it integrates smoothly with our Shopify store. Support has been hands-on and very reactive, which has been a real help.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

It was very helpful and fast.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Lyla was super helpful and very quick to respond and was clear in her direction I was able to figure out the problem and fix it very quickly. Highly recommend.

Using app

32 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

currently only using free plan due to a new website and no income from it yet. once it does pick up, i will require a paid plan for more features.

Using app

15 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 21, 2025

Best customer support I have ever come across, Hayley and the team always go that extra mile to help you thank you!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

I honestly felt like giving up before I'd even really started. Setting up the lock system was very overwhelming for me, as it was so different from what I’m used to and I’m not a very technical person. Once I contacted support I spoke to Haley and when she realised this, she took a very kind and gentle approach, breaking things down into simple steps and explaining everything in a way that made sense to me. This really helped ease my overwhelm. She made the whole process so much easier to manage and resolved all of my issues efficiently and smoothly. I truly appreciated her patience, support, and clear communication, it made such a big difference for me! Now I can actually understand the app and see the potential it has and am excited to integrate it into my store! Honestly, if it weren't for Haleys help with the Lock system I probably would have uninstalled the app and tried something else! so thank you again Haley :)

Store

Korossy

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

support tres réactif meme pour la version gratuite, et tres facilitant !

Using app

About 1 month

Total reviews

1

Average rating

5.0