Rating

4.8

feedback

757

Reviews

chart

#2,399

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    18%
  • Less than a year
    31%
  • More than a year
    46%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers appreciate the app's functionality in sending back in stock reminders through emails and SMS, as well as its ease of use and effectiveness in capturing lost sales opportunities. The support team is praised for being responsive, helpful, and quick to resolve any issues. Users highly recommend the app for its reliability, customer engagement benefits, and revenue-generating capabilities. However, there are a few negative reviews mentioning difficulties in reaching customer service and issues with compatibility with certain Shopify features.

Highlights

Positive reviews highlight the app's effectiveness in capturing lost sales opportunities and improving customer engagement.
Users appreciate the app's ease of use, reliability, and valuable insights into product demand.
The support team is praised for being responsive, helpful, and quick to resolve any issues.
Negative reviews mention difficulties in reaching customer service and issues with compatibility with certain Shopify features.

Rating Breakdown

  • 5
    92% (697 ratings)
  • 4
    4% (33 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 98% (742)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 2, 2025

Excellent app and customer service :) been using it for years

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

very nice product! CX team is great

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

I fully recommend this app. Back in Stock is an essential application in all my stores. We use it in www.lepetitemarie.com since the beginning and has helped us to: - Control much more the stocks. - Be able to not loose sells. - Make profit, sending notifications to the customers. - Recover new purchases from the customers. - It also helps if you need to launch a pre-sale. The appliacion works fantastically, it is very easy to use and once is configured, it runs for ever. A basic in a website.

Using app

--

Total reviews

11

Average rating

4.9

5 / 5 Share

Nov. 26, 2025

A must-have app

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Been using the app for many years on 2 stores, it works well and support is responsive (support got better through the years). I appreciate it can send back in stock reminders both by emails and SMS.

Using app

Over 5 years

Total reviews

5

Average rating

3.0

All reviews

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