Rating

4.8

feedback

765

Reviews

chart

#2,424

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    18%
  • Less than a year
    31%
  • More than a year
    46%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Customers appreciate the quick responses and helpfulness of the support team in resolving any issues or queries. The app is described as functional, easy to use, and effective in capturing lost sales through back-in-stock notifications. Users also highlight the proactive nature of the customer support team and the app's ability to work well with variants and multiple warehouse locations. However, there are a few negative reviews mentioning issues with the app's functionality, unresponsiveness of the chat support, and compatibility problems with Shopify's Combined Listings feature.

Highlights

Excellent customer support and quick responses
Functional and easy to use
Effective in capturing lost sales through back-in-stock notifications
Proactive customer support and compatibility with variants and multiple warehouse locations
Issues with app functionality and unresponsiveness of chat support

Rating Breakdown

  • 5
    92% (704 ratings)
  • 4
    4% (33 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 98% (749)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 24, 2025

Excellent support by their team. I couldn’t figure out how to go from a sticky button to something that was fixed on the page, but they had it setup the way I wanted it within a few hours of me asking. Thanks again!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Was a great functional tool to use for a number of years with our business. The CX team were always quick to respond and resolve any queries we had. Whilst our business needs have progressed, resulting in the requirments of multiple warehouse locations, this platform works very well for a single warehouse business.

Using app

Over 7 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 20, 2025

I can not recommend this app at all and I would stay far away from it. It is super expensive and have only functioned as it should for about one month in total - we have used it for over 1 year and it has caused us SOO much problems and the chat support is very unresponsive. A majority of the months we have used it the Back in Stock function has not worked/showed on the site. Stay away from this app - there are 10 other apps doing the same thing for a fraction of the price.

Using app

Almost 7 years

Total reviews

8

Average rating

2.0

5 / 5 Share

Dec. 16, 2025

We need an application that could work with variants (S, M, L) and this one worked perfectly for our store. Customer support was proactive and very help in regards to the installation process. Great product and data collection.

Using app

11 days

Total reviews

1

Average rating

5.0

All reviews

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