Rating

4.8

feedback

762

Reviews

chart

#2,200

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    18%
  • Less than a year
    31%
  • More than a year
    46%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers appreciate the app's functionality in sending back in stock reminders through emails and SMS, as well as its ease of use and effectiveness in capturing lost sales opportunities. The support team is praised for being responsive, helpful, and quick to resolve any issues. Users highly recommend the app for its reliability, customer engagement benefits, and revenue-generating capabilities. However, there are a few negative reviews mentioning difficulties in reaching customer service and issues with compatibility with certain Shopify features.

Highlights

Positive reviews highlight the app's effectiveness in capturing lost sales opportunities and improving customer engagement.
Users appreciate the app's ease of use, reliability, and valuable insights into product demand.
The support team is praised for being responsive, helpful, and quick to resolve any issues.
Negative reviews mention difficulties in reaching customer service and issues with compatibility with certain Shopify features.

Rating Breakdown

  • 5
    92% (701 ratings)
  • 4
    4% (33 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 98% (746)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 12, 2025

Great and personal service!

Using app

Almost 7 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

sehr guter service

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

I've been using this app for years and the customer support and functionality is top notch. Highly recommend!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

We are very glad to have this app on our site because back-in-stock requests is a big ask from our customers. The setup is easy and works well. Also, the support team has been really helpful and responsive. They kept me updated throughout the process and clearly explained what they were doing to address our issue. We needed the Back-in-Stock feature to work for products with no previous inventory history, and they took the time to understand our current setup and guide us on possible solutions. Appreciate the effort and communication! TY!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Excellent app and customer service :) been using it for years

Using app

Over 5 years

Total reviews

2

Average rating

5.0

All reviews

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