Rating

5.0

feedback

2,452

Reviews

chart

#1,390

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    26%
  • Less than a month
    33%
  • Less than a year
    25%
  • More than a year
    3%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, highlighting the app's usefulness in managing preorders, back-in-stock notifications, and restock alerts. Customers praise the app for its ease of use, effectiveness in capturing sales even when products are out of stock, and the exceptional customer service provided by the support team, with specific mentions of helpful and knowledgeable individuals like Hassan, Shashi, Kasi, and others. The support team is commended for their quick responses, efficient problem-solving, and willingness to go above and beyond to assist users with setup and customization. However, there are a few reviews mentioning difficulties in navigation and initial setup issues that required support intervention.

Highlights

Positive customer service experience and efficient problem-solving
Ease of use and effectiveness in managing preorders and restock alerts
App's value in capturing sales even when products are out of stock
Challenges with navigation and initial setup issues
High praise for specific support team members like Hassan, Shashi, Kasi, and others

Rating Breakdown

  • 5
    96% (2,354 ratings)
  • 4
    3% (63 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 93% (2,261)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

This app has been incredible and is by far the best for offering pre-orders! Everything is easily customizable, and their support team is amazing when it comes to help setting up/ onboarding, and responds quickly to help with any changes you need to make, thank you!! -NIGEL @ breathe naturals deodorant

Using app

--

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Very good and easy to use

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Kasi was super helpful and guided me thorougly to success. THANKS!

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 4, 2025

Help desk was great and prompt

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 3, 2025

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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