Rating

5.0

feedback

2,531

Reviews

chart

#1,470

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    26%
  • Less than a month
    33%
  • Less than a year
    25%
  • More than a year
    3%

Reviews Summary

The reviews for the STOQ app are overwhelmingly positive, highlighting the exceptional customer support provided by the team, especially individuals like Kasi, Hassan, and Sneha. Users appreciate the ease of setup, intuitive interface, and the effectiveness of the pre-order and back-in-stock functionalities. The support team is praised for being quick, knowledgeable, and going above and beyond to resolve any issues promptly. Customers also mention the app's reliability, clean design, and the value it adds to managing pre-orders and restocks.

Highlights

Exceptional customer support and quick resolution of issues
Ease of setup and intuitive interface
Reliability and effectiveness of pre-order and back-in-stock functionalities
Praise for the clean design and value added to managing pre-orders and restocks
Appreciation for the knowledgeable and responsive support team

Rating Breakdown

  • 5
    96% (2,436 ratings)
  • 4
    3% (65 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 93% (2,331)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 1, 2026

great and understanding customer support

Store

Koda

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Customer service is quick and professional! Hassan addressed my concerns promptly and allowed me to continue operations in my store without any barriers.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

I’ve had a great experience with STOQ as a back-in-stock notification app. The setup is extremely simple and intuitive, even for non-technical users, and it integrates smoothly with my store. A special mention goes to Paul from the support team, who was incredibly helpful and responsive. He assisted me with customizing and fine-tuning the banner placement and appearance, making sure everything matched my store’s layout and branding perfectly. Overall, STOQ is a reliable and well-designed solution for back-in-stock notifications, backed by a support team that truly cares about flexibility and customer needs. Highly recommended.

Store

Blessa

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Using app

14 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 31, 2025

This app is truly excellent. The setup process is very easy, the interface looks great, and everything runs extremely smoothly. Most importantly, the real-time chat support resolves any issues immediately. My support agent was 'kjutheja', and they responded right away with clear and very detailed explanations. Highly recommended.

Store

Belka

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! I’m really happy to hear that you found the setup easy, the interface smooth, and that everything is working well for you. I’m also glad I could help. If you ever need anything else, please feel free to reach out anytime. I'd be more than happy to help 😊 Wishing you all the best! :) -- Khutheja / Technical Support Specialist

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more