All reviews

Rating Breakdown

  • 5
    96% (2,354 ratings)
  • 4
    3% (63 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 93% (2,261)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 4, 2025

Help desk was great and prompt

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 3, 2025

Fast and responsive customer service.

Store

TRUTH

Using app

--

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 30, 2025

Good support, a few little glitches to begin, but got great help from a man named Kishu

Store

Dulese

Using app

19 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 20, 2025

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 18, 2025

They've been super responsive on support. Configuration is simple and easy.

Using app

22 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 12, 2025

Using app

21 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 11, 2025

We haven't had a chance to use the preorder function yet. The back in stock alert is working well and we like the option to only make it available on specific products.

Using app

29 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 11, 2025

Really easy app to use. Had a bit of trouble following some changes to the store and the support was available quickly and solved my issue in a few minutes, and explained the problem + solution

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 29, 2025

Update: customer service was able to fix the issue with my products showing notify me when available when they were available. App is working fine now thank you! Was working well but now it Glitches and is showing products that are in stock with a notify when available button on top of the add to cart button. It is misleading customers to think products are out of stock when they are not. I have reached out to customer service about this I hope they can resolve this.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

4 / 5 Share

Aug. 22, 2025

Great customer service, still using this app.

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 21, 2025

The support from Khutheja was excellent. The app is a bit slow overall. Otherwise it is worth installing.

Using app

7 months

Total reviews

9

Average rating

4.9

4 / 5 Share

Aug. 4, 2025

He was very helpful

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your sharing your experience! I am really happy that I could help you setting up our app. Please let me know what you didn't like you by reaching out through mail or live chat and we will be very happy to help you with that. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

4 / 5 Share

July 28, 2025

Experienced a few bugs but the support team were always prompt to reply and resolve the issue.

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your review! I'm glad I could help resolve your issues and help setup the app. Wishing you the best! Please do feel free to reach out to us anytime! - Sneha / Senior Technical Support Specialist

4 / 5 Share

July 24, 2025

Very easy and CS team is friendly! Only thing is I would love if they could allow us to customise it ourselves rather than having to keep going back to their team to ask! Other than that it is a very useful app, straightforward and easy to use and install.

Store

Vyne

Using app

About 21 hours

Total reviews

9

Average rating

4.8

4 / 5 Share

July 17, 2025

Some of the set up is a bit unclear but the team are very helpful and always resolve any issues I have very promptly.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! I'm glad I was able to help setup the preorder button on your store. Wishing you the best. Please do feel free to reach out to us anytime! :) - Sneha / Senior Technical Support Specialist

4 / 5 Share

June 30, 2025

Needed help with setting up due to our store theme. Nagaraj was great in helping us getting our cart looking the way we wanted.

Using app

About 3 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the great review! I'm happy I could help you get the preorder setup working well with your store theme and customize the cart to your liking. If you need anything else, we are always here to help! Nagaraj | Technical Support Specialist

4 / 5 Share

June 30, 2025

we've had a few small glitches w the app but the team have been great about quick responses and have fixed everything. I'm not super tech savvy but I can find my way around and make changes as needed. So far this app is doing what we need - creating custom presales for specific products that are not in stock yet.

Using app

8 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the genuine feedback! I'm really glad I could help get your preorder setup working the way you needed. If anything else comes up, please feel free to reach out. We are always happy to help! :) Wishing you all the best! -- Khutheja / Technical Support Specialist

4 / 5 Share

June 14, 2025

I just got off customer support from Vishu. He is very supportive and helpful. Answer all questions I asked.

Using app

About 12 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind words! :) I'm glad to learn that you find the service satisfactory. I was glad to help out with setting up the app and answer your questions. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

4 / 5 Share

June 10, 2025

Probably the best app available for its purpose. Easy integration and setup, and the customer support has been top notch and very prompt in fixing the usual issues that pop up with Shopify apps. Why 4 Stars? 1) Could improve on the visual customization options.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the detailed review! I'm glad I could help you verify the SMS template, fix the "Notify Me" button placement, and resolve the variant ID issue for preorder. We truly appreciate your feedback on customization options — I’ll be sure to share it with the team for future improvements. Nagaraj | Technical Support Specialist

4 / 5 Share

June 10, 2025

Really like the support, thanks to Khutheja! Quick and responsive

Store

A.Bocca

Using app

8 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your kind review! I'm really glad I could help you get the preorder setup. If you need help with anything else, please feel free to reach out. Wishing you all the best! :) -- Khutheja / Technical Support Specialist