Preorder, Back In Stock ‑ STOQ
The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service and support provided by the team. Users appreciate the ease of setup, quick response times, and the app's functionality for pre-orders and back-in-stock alerts. The support team, including individuals like Arnab, Shihab, Paul, and Hyelladi, received high praise for their responsiveness and effectiveness in resolving issues. Customers also mentioned the app's user-friendly interface, customization options, and the value it brings to their online stores. Some users noted that the app helped them save time and improve customer experience through features like restock alert emails and pre-order management.
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Best customer support ever: I was having trouble getting my preorder and restock buttons to display correctly. Defeated, I went downstairs to grab a snack and lo and behold, when I came back, Arnab had saved the day!! Somehow (Probably black magic), STOQ automatically detected that my conversation with the AI hadn't solved my issue, sent a ticket and by the time I got back, Arnab had already sent me a screenshot of my store working perfectly This is by far the most surprising and refreshing Customer Support experience I've received. You guys didn't let me down, you didn't let me hit rock bottom, you noticed something was wrong and came in at the right moment before I was actually frustrated. I'll surely be using your plugin for this reason. Thank you for making humanity better. Arnab deserves a raise. The GOAT
STOQ has been incredibly helpful and beneficial for my shop! I have one set of products for which I've been struggling to keep up with demand (because they're all hand made by me), and STOQ allows my customers to receive notifications every time I restock. In addition to this, I can see what other items people have signed up for, which helps me to decide what I should restock immediately and what can wait. The few times I have had questions, the STOQ team has been VERY quick to respond and helpful. I highly recommend this app!
amazing customer service and responsiveness!
Incredible app, and even more incredible support team! Thank you Arnab. Give the guy a raise and a promotion!
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