Preorder, Back In Stock ‑ STOQ
All reviews
5 Stars – Outstanding Support and Great App The Stoq team provided fast, responsive support when I needed help enabling the app. They even went above and beyond by assisting me with an issue that wasn’t related to their product. Truly fantastic support—highly recommend this app and the team behind it.
Thank you for the amazing review! I'm really glad I could assist you with enabling the Notify Me button and hiding the Sold Out button as needed. It means a lot to hear that you had a great support experience — we're always here to go the extra mile for you! 😊 Nagaraj | Technical Support Specialist
Loistavaa asiakaspalvelua, kiitos Khuthejatul!
Excellent customer service. Quick to answer and moved the preorder button VERY quickly
Problem has Solved. Very Helpful male assistant. I don't know that Stoq is located at, but they responses really quick when I submit a message at GMT+9 18:30 in Japan.
This recovers a lot of sales for us. Very easy to install and low hanging fruit that produces a lot of lost revenue. Highly recommend!
Thank you for your review! I'm so glad to hear the app is helping recover lost sales and making a big impact for your store. It was a pleasure assisting you with the Notify Me button setup. We're always here to help you get the most out of it! 😊 Nagaraj | Technical Support Specialist
I had a great experience with Stoq's support. Khutheja quickly and effectively resolved issues with my store's preorder and notification setup, demonstrating patience and excellent attention to detail. Highly recommend!
Thanks so much for the kind review! I’m really happy I could assist with setting up the Preorder badge on your Collection pages and getting the Notify Me button placement right. I truly appreciate your thoughtful words and if you ever need anything else, I’m always here to help! :) Wishing you all the best! - Khutheja / Technical Support
So far so good! I have just started using this app and already the team are very helpful
Thank you for the 5-star review! Wishing you the best with STOQ. We're always here if you need anything else at all. - Sneha / Merchant Success Team
Shashi from Stoq were excellent . He led me though a number of issues related to product notifications . It was easy to address the gaps in my set up for preorders and back in stock notification, he was very quick, he solved more than 4 issues for me in unde r30 minutes. my pages looked really good. Sarah
Anaam, gave us personalised attention and helped us remotely install the app, making sure it works well with other apps and template. We had minor bugs that were quickly fixed using the app chat by Sneha and also Nagaraj that helped us with the mobile version. We made some testings and so far is working well and allowing us to create preorders smoothly on our store
Super clean and intuitive app and the customer support experience is second to none. I've never had to wait, to get help from an agent, and they are all super savvy on how to best use their tool. It is rather pricey if you need the standard features but they often have deals that they post.
Thank you for your thoughtful review! I'm happy to hear that you've had a great support experience and found the app intuitive to use. It was a pleasure assisting you with SMS alerts and clarifying how Shopify discounts work with preorder products. We're always here if you need anything else! 😊 Nagaraj | Technical Support Specialist
Excellent customer service! I recently installed the app and had questions about including and excluding products. The team was quick, clear, and super helpful in guiding me through the process.
Thank you so much for the lovely review! I'm glad I could help you set up the "Notify Me" button on specific products. It’s always great to hear the setup process was clear and smooth. We’re here anytime you need a hand! 😊 Nagaraj | Technical Support Specialist
This does exactly what I needed it to do, and also is able to mark only some product variants as pre order rather than all variants, which I wasn't able to achieve before. Customer service was instant, and very helpful. I would highly recommend.
Really great, easy to use app with lots of display options and amazing customer service. I was able to get an agent on the live chat for some assistance within minutes. Would highly recommend!
Very happy with the overall experience so far - seamless integration and excellent functionality. We have generated quite a few sales through the back in stock-notifications already. The best part however - their excellent customer support - friendly, swift and helpful every time. Thanks!
Very easy to install, modify and customise. Customer service was very quick to respond and were incredibly helpful!
Amazing! helped me change positioning instantly via live chat.
Thank you for your appreciative words! :) It was a pleasure for me to set up the Notify Me feature according to your needs. We love tailoring our solution for our merchants whenever we can. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
This app was easy to install and setup. It allows us to take preorders when we are out of stock. Thanks!
Thank you for you kind words ! :) I'm very happy to learn that you're satisfied with the app and the service. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
very helpful. they managed to help me fix an issue very quickly. i moved from a different application to them. so far so good
I have tried multiple apps similar to this one and this is the only app that was able to resolve the issues I was having with my store. Previous apps would say it would take about a week to resolve, Stoq fixed the issue within minutes! I highly recommend this app!
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