All reviews

Rating Breakdown

  • 5
    96% (2,826 ratings)
  • 4
    3% (74 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (10 ratings)

Reviews with Text

  • 91% (2,665)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2024

This app is extremely user friendly. It did everything I needed it to do. And when I had a question for tech support (changing the location of the notification button), they were immediately available and had the issue resolved in less than 10 minutes. I've used Shopify for years and this is absolutely the best app I've used in my shop to date. Very highly recommend!

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Excellent app and even better customer service, Anaam! Just love the Notify me button which is seeing a LOT of use, and I really didn't think anyone would Pre-order any products but I was dead wrong! So far very happy with this app.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

It is an easy to navigate and set up app. The customer service is amazing, the genuinely make things happen. Great app, great support, now I'm focusing on my marketing to increase those numbers on the report.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Had an issue with the button showing up, I used the live support, took a few minutes, but Prarthana was able to fix my problem in no time. Didn't need too much information from me, so that was super convenient. Highly recommend. Thanks again, Prarthana!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

Amazing service! Their response time is so fast and they helped me create custom code to ensure the button placement on the home page and product page was exactly where I wanted it (and hid other things for me that I didn't want shown). I had started with a different app and they were useless (and more expensive). I couldn't recommend this more!! I'm using this as a waitlist for a product that will be coming and it's done everything I wanted and more!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2025

It's a straightforward app that does exactly what I need it to do. Support was prompt, clear, and effective. UPDATE: I just had a session with Vishu, and he went ABOVE AND BEYOND what I expected to help me set up my pre-order. I was floored by how long he stayed on chat with me. I love this app, just by customer service alone.

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

It is very easy to set up, and I have not encountered any issues so far. Can setup various pre-order collections, with ease and no heavy thinking or any coding required. It does what you want it to do and where you want it done. Can Highly recommend. The one thing that may be an issue is that you cannot say what it should do when the item count is reached, it keeps it on "continue selling when out of stock" there is no option to say what you want it to revert back to once the count of items is reached. As far as I can see.

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

Support is fantastic - Sneha was excellent in helping me with setting up some customisation and an issue with the preorder button.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the review! I’m really glad I could help you with the customization and the preorder button. If you run into anything else, feel free to reach out - we're always here to assist! :) - Sneha / Merchant Success

5 / 5 Share

Aug. 24, 2024

Very responsive support team

Store

RAKUN

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Anaam was amazing, she help me and fiexed all my probelm on the website.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

I have enjoyed working with your team members, specifically Anaam. They have been so helpful and have taken the time to help solve any issues we have had. So far, we are loving the Stoq app and can't wait to continue to use it in the future.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Downloaded this app, and a help box popped up. At first I was taken back but then I had a question and it became very helpful. Not only did they help me with my issue but also helped make the button look better.

Using app

24 minutes

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 22, 2024

Great app. Live support was really helpful. One downside is that it isn't compatible with FB/Instagram markets.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 22, 2024

Anaam took care of a custom feature within minutes of requesting. Clearly an expert and very professional.

Store

Simstix

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Super nice app, the support team is the best!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

I love the back in stock feature on this app! Recently tried to set up a preorder situation and was having some issues but Shashi was there to save the day. The customer service is beyond amazing and extremely helpful.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! I’m thrilled to hear you love the back-in-stock feature. Shashi was really happy to help you out. We’re always here to ensure everything runs smoothly for you. We wish you recover tons of lost sales. If you need anything else, just let us know! :) - Sneha / Merchant Success

5 / 5 Share

Aug. 21, 2024

Pratharna was so so helpful with integrating and troubleshooting. Highly recommend, the support is great!

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 21, 2024

Great service, great support. The app continues to improve year after year and month after month. Recommended app!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Pre-orders and Back in stock alerts together is everything I wanted. Works great!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're so glad to hear that the combo of pre-orders and back-in-stock alerts is exactly what you needed. We wish you recover tons of lost sales and also get loads of preorders! We're always here if you need anything else at all. :) - Sneha / Merchant Success

5 / 5 Share

Aug. 20, 2024

Great customer service! Although embeds have some limitations, the Stoq-team never disappoint with their availability and problem-solving capabilites. Great app! Thanks!

Store

Livid

Using app

9 months

Total reviews

1

Average rating

5.0