Preorder, Back In Stock ‑ STOQ
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Great App, great customer support!
Thank you so much for taking the time to leave a review :) It was great connecting with you as well as getting you set up with the back in stock feature. Please feel free to reach out for anything. Wishing you the best always! -Anaam / Merchant Success Lead
Great app. Easy to use, support getting set up was phenomenal. Much better than the "Notify! Wait List" app, which is awful, with poor support. If you are trying to make a decision between the two, I already tried to install both, and this one worked the best.
Thank you for the appreciative words! :) It was a pleasure for me set things up for you and answer your questions. We definitely strive to be your go to preorder and back in stock alerts app. It also makes me very happy to make things easier, convenient and more accessible for you.We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Simple setup with excellent customer service. We were searching for a solution that could handle multi-market inventory notifications. Stoq’s set up for this was intuitive and works flawlessly. Highly recommended.
Thank you for your wonderful review! I'm glad we could help setup the app. We're glad you could test out our multi-market inventory feature that was launched recently to support Shopify Markets. We wish you the best for your journey with Stoq. We're always here for you if there's anything else at all. :) - Sneha / Merchant Success Team
All looking great!
Thank you for the kind words! :) I'm glad to learn that you're satisfied with the service so far. I was happy help you and set things up for you. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
I've been struggling with Pre-order apps for weeks, decided to try this app, and it was so easy! Lovely customer service. Nagaraj was amazing at explaining all the information I needed. Highly recommend!
Thank you for the amazing review! 😊 I'm delighted I could assist with Klaviyo integration and resolve the preorder issue for you. If you need any further help, we are always here to help you. Nagaraj / Technical Support Specialist
Done exactly as we needed it to; very helpful and quick assistance via the live chat too.
Hi there! Thank you for taking the time to leave a review. It was my pleasure to help you get set up with preorders. Please feel free to reach out for anything, we're here to help :) -Anaam / Merchant Success Lead
Worked really well out of the box. When I had a support question, they were fast to respond and quite helpful. Thanks!
Thank you for your wonderful review! I'm glad we could help setup the preorder button on your product page and also, answer your query regarding preorders. We wish you receive tons of preorders using Stoq! We're always here for you if you need anything else at all. - Sneha / Merchant Success Team
Amazing app with great support. We've recovered many sales from this!
Thank you for the kind words! :) I'm very happy to learn that you're finding our service satisfactory and up to par.It is also an immense pleasure to know that you're recovering sales with our app. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
This app was easy and quick to set up. I had a question during the set up process and the customer support was quick to respond & very helpful. We like that we can collect emails and phone numbers and sync with our Klaviyo account.
Thank you so much for the kind review! I’m glad I could help with setting up the "Notify Me" button and verifying your email for sending emails from your custom email address. It’s great to hear that you’re enjoying the ability to collect emails and phone numbers and sync them with your Klaviyo account. If you need any further assistance, don’t hesitate to reach out we’re here to help! -Nagaraj / Technical Support Specialist
Straight forward and easy to use.
Thank you for the great review! 😊 I'm glad I could assist with fixing the theme compatibility issue and setting up the preorder feature. If you need any further help, we are always here to help you. Nagaraj / Technical Support Specialist
I was apprehensive about trying the Preorder, Back In Stock - Stoq app for my store, but Nagaraj walked me through every step of the way and made me feel very supported. He was patient, helpful, and a great communicator. I am very happy I chose this app for my preorders! Thank you Nagaraj!
Thank you so much for your kind words! I’m really happy I could guide you through the setup and help place a test order using the discount code. I'm glad you're feeling confident about using the app for your pre-orders! If you ever need help again, we're here to support you. Wishing you all the success with your store! -Nagaraj / Technical Support Specialist
I had a great experience working with Shashi at STOQ. He was quick to respond, extremely helpful, and very pleasant to work with throughout the process. Everything was handled efficiently and professionally — thank you, Shashi!
Thank you for your kind review! I’m glad I could resolve the theme issue with the one-time purchase and pre-order options and ensure everything runs smoothly. It was also a pleasure sharing details about the pre-order confirmation email to keep your customers informed. I’m happy to hear you’re pleased with the app’s features and service. If you need any further assistance, we’re here to help! -Nagaraj / Technical Support Specialist
sehr guter Support. einfaches Handling
Vielen Dank für das tolle Feedback! Ich freue mich, dass ich Ihnen helfen konnte, die Schaltfläche „Benachrichtigen“ genau so zu platzieren, wie Sie es wollten. Wenn Sie weitere Hilfe benötigen, können Sie sich gerne an uns wenden. Wir sind für Sie da! -Nagaraj / Spezialist für technischen Support
Fantastic support from the Stoq team, and the app itself is easy to navigate and setup. We wanted to trial the back in stock feature before subscribing, and Sneha from the support was quick to respond and went above and beyond to help customise the buttons and colours to match our store branding. Highly recommended and reasonably priced compared to similar apps in this segment. Thanks Stoq team.
Thank you for your wonderful review! I'm glad to I could help setup the 'Notify me' button as well as customize it to match your store. It's great to know that you find the app pricing reasonable. We wish you the best for your store! :) We're always here if you need anything else at all. - Sneha / Merchant Success Team
Thank you so much Sashi - amazing customer support, super helpful and helped me get things figured out in a few minutes.
Thank you so much for taking the time to leave a review :) It was my pleasure to help you get set up with the app so you could create a waitlist for your upcoming products. Please feel free to reach out for anything else, we're always around to help. Wishing you the best of luck with your store! -Anaam / Merchant Success Lead
This is a perfect tool for itemizing products for pre-order on our kids' bookstore website. Big fans, here!
Thank you for your wonderful review! I'm glad to know that you're using preorders for your kids bookstore website and that the app is exactly what you're looking for. We wish you that you receive tons of preorders using Stoq. If you have issues/ concerns, we're always here for you! :) - Sneha / Merchant Success Team
I've just started using the app, but the customer service is excellent. I had multiple compatibility issues with the theme I use and they were able to quickly fix each error.
Thank you for your kind review! I'm glad I could help resolve the compatibility issues with your theme and disable the one-time purchase option to align with your preferences. It's great to hear you're happy with the support provided. If you need any further assistance, we are always here to help you. Nagaraj / Technical Support Specialist
The team was very helpful and immediately helped us get setup.
Thank you so much for taking the time to leave a review :) I am happy to hear that I was able to get you all setup with the app, hope you recover lots of sales with Stoq. -Anaam / Merchant Success Lead
Vishu was a great help in setting up my design with the Back in Stock button so thank you. The app seems to be very easy to use and navigate. Hoping it leads to more sales in the future but will have to wait and see.
Thank you for the appreciative words! :) It makes really happy to learn that you're finding our app easy to use. it was a pleasure to help and set things up for you. We do strive to be your go to preorder / back in stock alerts app. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! - Vishu / Senior Technical Support Specialist
I have just recently installed the app. Easy setup and great customer service with very prompt responses from Nagaraj. Thanks
Thank you so much for your kind words! I’m really glad I could help with your preorder issue and assist with the Preorder email customization. I know how important it is to get things right, and I’m happy to have been able to support you through it. Wishing you the best of luck with your store, and feel free to reach out if you need any more assistance. we’re here to help! -Nagaraj / Technical Support Specialist
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