Preorder, Back In Stock ‑ STOQ
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Vishal swiftly came in and helped me with my queries. Really positive experience :)
Super fast response from Vishal! good service
The app glitches in the beginning and may have even cost me some sales. The rep stated the issue was from Shopify end. I dont know really. But they were deligent and got it resolved quickly.
Thank you for sharing your feedback! I’m sorry to hear about the initial glitches and the impact they may have had on your sales. We truly understand how important every sale is, and I’m glad our team could diligently resolve the issue quickly for you. If you experience any other issues or have concerns, please don’t hesitate to reach out—we’re here to help! - Sneha / Merchant Success Team
Super easy app to use. Support is solid and very fast. Sneha was great!
Thank you for your review! It was great to assist you in setting up the notify me button for preorder products and also customize it to match your theme. We wish you the best for preorders. :) If you need anything else at all, please feel free to reach out to us. - Sneha / Merchant Success Team
Shashi was very helpful. This was my first time using the app and I was getting an error message and having trouble getting the preorder button setup but got quick help resolving both issues with no problem. Other than that setting up was easy.
Thank you for sharing your experience! 😊 We're so glad to hear Shashi could assist you quickly and resolve the error message and preorder button setup. It's great to know that apart from that, you found the app easy to set up. If you ever need more help or have any questions, we're always here for you! - Sneha / Merchant Success Team
De momento bien, la acabo de instalar y me han dado buen servicio técnico y es fácil de manejar la app.
¡Gracias por sus amables palabras :) Me alegra saber que está satisfecho con el servicio. Fue un placer configurar las cosas de acuerdo con sus necesidades. Feliz de saber que nos recomendaría, lo apreciamos mucho. Siempre estamos abiertos a sus preguntas, inquietudes y comentarios. ¡Esperamos con ansias tu viaje con Stoq! -Vishu / Especialista Senior de Soporte Técnico
Downloaded app to upgrade my store capabilities. Some features did not work with my store theme but Shashi was able to resolve issues and other requests quickly.
Thank you for your feedback! 😊 We're glad you chose our app to enhance your store's capabilities. While some features initially didn't work with your theme, it's great to hear that Shashi was able to resolve the issues and fulfill your requests quickly. If you need any further assistance, we're always here to help. - Sneha / Merchant Success Team
I've been on the hunt for an app that could streamline my daily tasks and enhance my productivity, and I'm thrilled to say that this app has exceeded all my expectations. First and foremost, the usability of this app is top-notch. The interface is intuitive, with clearly labeled icons and neatly organized menus, making it a breeze for even the most tech-challenged individuals to navigate. What also sets this app apart is its outstanding customer service. On the rare occasion when I ran into a snag or had a burning question, I was astounded by how quickly the support team responded. I reached out to the customer service via the in-app chat feature, and within minutes, a friendly and knowledgeable representative got back to me. They walked me through the process step by step, and before I knew it, the problem was solved. Overall, I wholeheartedly recommend this app to anyone in search of a reliable, user-friendly app. It doesn't just meet your needs; it anticipates them. With such rapid customer support at your fingertips, you'll never feel stranded. Give it a try, and you'll wonder how you ever managed without it.
Thank you so much for your kind words! I'm so happy to hear that Stoq has been helpful in making your daily tasks easier and boosting your productivity. It’s awesome that you found the app easy to use and set up! I'm glad I could assist you with getting everything up and running smoothly and answering your questions about the features. Your recommendation means a lot to us! :D Wishing you all the best on your journey with us! We're always just a message away if you need anything. – Sneha / Merchant Success Team
I was looking for a solution where you could offer customers both a pre-order and a 'notify me when back in stock' on a single product page. Plus it has both SMS and email options. This app is great, easy to use and the service team have been pro-active.
Thank you for your wonderful review! We're glad our app is exactly what you're looking for in terms of the features we offer. It's also great to hear that the app is easy to use and setup. We wish you the best on your journey with Stoq. We're always here for you if you need anything else at all. :) - Sneha / Merchant Success Team
Great app, and Anaam was a great help!
Super schneller Support!
Vielen Dank für Ihre Bewertung! Ich freue mich, dass ich Ihnen dabei helfen konnte, die Schaltfläche „Benachrichtigen“ auf Ihrer Produktseite einzurichten und an Ihr Thema anzupassen. Wir wünschen Ihnen viel Erfolg mit Stoq. :D Bei Problemen/Bedenken können Sie sich jederzeit gerne an uns wenden. Wir sind immer für Sie da! - Sneha / Merchant Success Team
Very helpful in troubleshooting. I am new to pre-orders and this is helpful
Thank you so much for the kind words! :) We really strive to be your go to preorder/back in stock alerts app. Very happy to learn that you find our service helpful. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Absolutely amazing service. They made a custom button that fit into our website perfectly in less than 20 minutes.
Thank you so much for the appreciative words! :) I'm delighted to learn that you like our service. It was a pleasure for me to set things up for you. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Super easy to install! I reached out to customer support with a modification request and was happily surprised by the quick response. My request was handled within minutes! The customer service was excellent, and I really appreciated Vishu's willingness to accommodate my needs. Highly recommend!
Thank you so much for the appreciative words! :) I'm very happy to learn that you're finding things easy. It was a pleasure to set up the Notify Me feature according to your needs. We love tailoring our solution for our merchants whenever we can. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
très reactif et patient :)
Merci beaucoup pour vos commentaires ! 😊 Je suis heureux d'avoir pu vous aider avec les rapports, la configuration du bouton « Me prévenir », la personnalisation des e-mails de retour en stock et la vérification de l'authentification DKIM pour votre adresse e-mail personnalisée. Si vous avez d'autres questions ou si vous avez besoin d'aide, faites-le moi savoir. Nous sommes là pour vous aider ! - Nagaraj / Spécialiste du support technique
Application conforme à la description, et le service client est super réactif
Merci pour votre avis ! 😊 Je suis heureux d'avoir pu vous aider à ajuster le bouton « Me prévenir » et à vérifier le modèle pour les alertes SMS. Si vous avez besoin d'ajustements ou d'assistance supplémentaires, faites-le moi savoir. Nous sommes toujours là pour vous aider ! - Nagaraj / Spécialiste du support technique
Thank you for your review! I'm glad I could assist with setting up the Notify Me button. If you need any further help or have more questions, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
Anaam was so helpful when I had an issue! Genuinely good customer support ! :)
Thank you so much for taking the time to leave a review and for the name mention as well :) It was my pleasure to help you with setting a limit on emails by controlling the reminder back in stock notifications. Thank you for staying with us for over a year, please feel free to reach out to us for anything, we're always here to help. Wishing you the best always -Anaam / Merchant Success Lead
Anaam was extremely helpful with showing us through Stoq & how was so patient and friendly throughout our call. The app works really effectively for us & Anaam was so kind and helpful showing us through the app & how to make it work efficiently for us. Definitely loving it so far!
Thank you so much for taking the time to write a review :) I had a great time connecting with you on a call to help you get set up with Preorders. Thanks for choosing us and please feel free to reach out for anything, we're always here to help. -Anaam / Merchant Success Lead
Great value app with exceptional customer service available 24/7. They’re incredibly helpful. This app has been a game-changer, keeping our preorder running smoothly and efficiently.
Thank you for the wonderful review! 😊 I'm thrilled I could assist with your preorder setup and that the app has been a game-changer for you. If you ever need further assistance, we are always here to help you. Nagaraj / Technical Support Specialist
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