Preorder, Back In Stock ‑ STOQ
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Just added this app a couple of days ago for back in stock notifications, setup is a breeze and support is super speedy and helpful with customizing so that buttons and notifications blend seamlessly with the look of your shop. So far, so good!
Thank you for your review! I'm glad we could help setup the 'Notify me when available' button on your product page and also customize it to match your store. We wish you the best with Stoq. Please do feel free to reach out anytime. :) - Sneha / Merchant Success Team
Great app. Quick support
Thank you for your review! I'm glad we could help setup the 'Notify me' button below the sold out on your product page. We wish you the best with Stoq. If you face any issues/ have any concerns, please do feel free to reach out anytime! :) - Sneha / Merchant Success Team
This app is so helpful and the 24 hour support is responsive. Shashi was incredibly helpful and I would highly recommend this app.
Thank you for your wonderful review! We're glad we could help setup the preorder button on your product page. It's great to hear that you find the app helpful. We wish you the best on your journey with Stoq. :) Please do feel free to reach out to us at any time! - Sneha / Merchant Success Team
Great support and fixed my problem fast and accurate.
Thank you so much for your feedback! I’m really glad I could help fix the issue with the pre-order button and set up the "Notify Me" button as you needed, placing it perfectly below the "Sold Out" button. It’s always a pleasure to assist and make sure everything works just right for your store. If you need anything else, we're always here to help! -Nagaraj / Technical Support Specialist
Incredible app with the best customer service. The 2 times I had some questions with getting things set up, Nagaraj came to the rescue and solved my problems. My last problem had nothing to do with their app and he still took the time to solve my issue. The pre-order and notify features work flawlessly, highly recommend to anyone looking for a good pre-order or notify me app when you run out of stock!
Thank you so much for the amazing review! It was a pleasure helping you with the pre-order setup and fixing the shipping settings. I’m glad to hear the pre-order and notify features are working flawlessly for you! I truly appreciate your recommendation. If you ever need anything else, we're always here to help! -Nagaraj / Technical Support Specialist
Really love this app. It has everything you need. I set up pre-orders for some items.The support team was super quick to help and really responsive. If I hit my limits, I’ll definitely go for the full version! Plus, I love that there’s a free plan for beginners - so helpful to start
Thank you for the appreciative words! :) It was a pleasure to help you set up preorders and get started with us. I'm very happy to learn that we meet your expectations and you find our app and service helpful. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Works perfectly for our out of stock notifications. The team were helpful in customising to match our brand.
Thank you for your review! I'm glad to know that the app works perfectly for the back-in-stock feature. We're also glad we could help setup the button to match your brand. Please do feel free to reach out anytime and we'll be happy to help! :) - Sneha / Merchant Success Team
I had the pleasure of interacting with Anaam, Nataraj, and Kartik from the support team, and I cannot express enough how amazing their service was. Anaam was polite, and incredibly helpful, Nataraj was kind, and Kartik, the legend and lead developer, went above and beyond to solve a complex issue. What stood out was their dedication—they never left the conversation until the problem was fully resolved or I felt completely assured. This level of commitment is rare, and I truly appreciate their support. Thank you for such an outstanding experience! Highly recommended!!!
Thank you so much for the kind words in your review and mentioning the name of each teammate that helped. We are so glad that our lead developer could come up with a custom set up so you could continue using the app seamlessly. We truly appreciate your kind words. Please feel free to reach out for anything, we're always around to help :) -Anaam / Merchant Success Lead
I still have a lot to learn. And the support staff have been amazing in spending time with me and making me feel like more than just a number. Nagaraj really went above and beyond in helping me and showed immense patience when assisting me as someone new to the Shopify platform. - Haven Aroma Co. Admin
Thank you so much for your thoughtful review! It means a lot to hear that you felt supported throughout the process. I’m really glad I could help with setting up the pre-order limits and integrating the "Notify Me" button on your pre-order products. Everyone starts somewhere, and I’m happy to have been part of your Shopify journey. If you ever have more questions or need help, I’m here for you! -Nagaraj / Technical Support Specialist
This app is exactly what we need to maintain our shoppers loyal to our brand and more patient during out of stock situation on some items. Thanks Anaam for the great dedicated service, it was super useful and fast! I strongly recommend it!
Thank you so much for taking the time to leave a review and for the name mention as well, I truly appreciate it. It was my pleasure to help you with the multi-language feature as well as the DKIM authentication. Please feel free to reach out for anything, we're here to help! Wishing you the best of luck. -Anaam / Merchant Success Lead
customer service was super helpful, the app is efficient and simple. I'm not sure if I'll end up using it as there's some customization i'm looking for that they don't offer.
Thank you for the kind words! :) Very happy to know that you find our service efficient and simple to work with. We strive to be your go to preorder / back in stock alerts app. I'd love to know your needs further.We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
So far so good, has solved two issues that I thought I'd need an app each for - split payments and pre-orders. Extremely efficient customer service too.
Thank you so much for your kind words! I’m thrilled to hear that the app has been able to solve both split payments and pre-orders for you. It was a pleasure helping you with the pre-order setup. If you need anything else, feel free to reach out. We're always here to help! -Nagaraj / Technical Support Specialist
First time I contacted the support and I got so chocked because I currently only have the free plan so I couldn't expect much, but I received super fast and professional help from Nagaraj. This literally made my day, HUGE thank you Nagaraj!
Thank you so much for your amazing review! I'm glad I could assist you with placing the Notify Me button below the sold-out section and customizing the font to match your website. It’s always a pleasure to help! If you need anything else, feel free to reach out, We're here to help! Nagaraj / Technical Support Specialist
Thank you for your review! I’m glad I could help with the pre-order design customization. If you ever need any further assistance, feel free to reach out. We're always here to help! -Nagaraj / Technical Support Specialist
The support for this app is second to none, very speedy resons to my request
Thank you for your wonderful review! I'm glad I could setup the 'Notify me' button for you. We wish you recover tons of sales with Stoq. We're always here for you! :) - Sneha / Merchant Success Team
just signed up for this app and it was easy to setup. Customer service was amazing and offered a quick response.
Thank you for your review! I'm glad I could help setup the 'Notify me' button on your product page and customize it to your theme. I wish you recover a lot of lost sales through Stoq. We're always here for you! :) - Sneha / Merchant Success Team
very helpful support for the onboarding, Anaam was particularly helpful in getting things set up. I'm excited to try the app out
Hi there! Thank you for taking the time to leave a review and for the name mention as well. It was my pleasure to help you setup the back in stock feature over a call. It was great connecting with you and I wish the best of luck, your store has a lovely collection of rugs. Feel free to reach out for anything else, I'm here to help :) -Anaam / Merchant Success Lead
Customer support is fantastic. Had a few minor fixes when I set up the app, pretty user friendly. Would recommend.
Thank you for the great review! I’m happy I could help fix the hidden Add to Cart button, align the Preorder disclaimer, and set up the shipping date to display on your product page. It’s wonderful to hear you found the app user-friendly too! If you need any more assistance, feel free to reach out. We’re here to help! -Nagaraj / Technical Support Specialist
It's early days with the app itself, but the support I've received (Nagaraj) has been top-rate
Thank you for the great review! I’m glad I could help fix the Preorder button on your product page and explain how preorders work. It’s always a pleasure to assist! If you need any further help as you continue using the app, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
Had a great experience with Nagaraj, easy customization help and quick service!
Thank you so much for your kind words! I’m glad I could help with Notify me button setup and adding the placeholder to your "Notify Me" form and that you had a great experience. If you need any more customizations or assistance, don’t hesitate to reach out—we’re here to help! -Nagaraj / Technical Support Specialist
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