Preorder, Back In Stock ‑ STOQ
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IT WORKS GREAT FOR ME, AND SO EASY TO USE. THE SUPPORT TEAM ARE VERY PROMPT.
The app worked exactly as planned, and when we had a positioning issue, Shashi from the Stoq team helped us out instantly, and within 5 minutes we had a fully functional button! Couldn't be happier with the service.
Shashi helped me through DKIM authentication and clarifying a few back in stock alert questions I had. He was kind, helpful, quick and super knowledgable. I really enjoy having this app and the customer service makes me an even better experience.
Good support service
Thank you so much for your kind words! :) I'm very happy to learn that you're satisfied with the service. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
So far so good. Customer service is very responsive and helpful.
Thank you so much for your appreciative words! :) I'm glad to learn that you're satisfied with the app and the service. We love tailoring our solution for our merchants whenever we can. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
We had an amazing experience with Preorder, Back In Stock – Stoq! The customer support was truly excellent. Sneha took the time to assist us with great kindness and patience. We requested several changes, and she helped us again and again without hesitation. Such a pleasant and professional experience! Thank you so much, Sneha!
Thank you so much for your wonderful review! I'm glad I could help customize the back in stock email alert to your liking. You've been really kind throughout. Wishing you the best on your journey with STOQ. Please do feel free to reach out to us anytime. :) - Sneha / Merchant Success Team
This app is affordable and does everything you need it to for preorders and out of stock items. If you ever have questions about any of the functions, customer service is always very helpful and quick to respond. Definitely recommend :)
Thank you for your wonderful review! I'm glad I could answer your query on payment for preorders. Wishing you the best. :) We're always here if you need anything else at all! - Sneha / Merchant Success Team
Nagaraj was super helpful and quick to get me the answers needed to get our Pre-Order functions working properly.
Thank you for your review! I'm glad I could assist you in getting the pre-order functions working properly. It was a pleasure helping you resolve the theme compatibility issue and setting up preorders. We are always here to help you! 😊 Nagaraj | Technical Support Specialist
App fantastica e assistenza molto valida. Ottima per i preordini e mail di avviso riassortimento Davvero Fantastica
Thank you for your review! I'm glad you found the app fantastic and the support helpful. It was a pleasure assisting you with the Notify Me button’s appearance and positioning. We are always here to help you! 😊 Nagaraj | Technical Support Specialist
Super helpful and quick troubleshooting.
Great app with beautiful clean design, I'm using the back to stock notification feature and after testing it myself I can confirm it works and notification is received. Available customization options are nice and you can customize everything with CSS. Sneha from Support was so helpful and kind and she responded immediately to all my requests (except removing the branding from my free tier lol)! 5 stars!
Thank you for your wonderful review! I'm glad I could help setup the notify me button and also add a bell icon to it. Wishing you the best Please do feel free to reach out anytime. We're available round the clock! - Sneha / Merchant Success Team
Easy install and great support
Thank you so much for your kind words! :) I'm very happy to learn that you find the app easy. It was a pleasure on my behalf to help out. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Thank you for the 5-star rating. I'm glad I could assist you with publishing your products and setting up preorders. Please feel free to reach out if you need any further help. Nagaraj | Technical Support Specialist
Vishu was very helpful
Thank you so much for your appreciation! :) It was a pleasure on my behalf to help out and set things up for you. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Really good customer service. Were very helpful when our template wouldn't work in klaviyo.
Thanks so much for the review! Super excited for the Klaviyo email feature and so glad we were able to help with setting up your back in stock email template. Hit us up if you need anything else! -- Sandesh / CEO
Just started using the app, so cannot tell much about it, but their support team is great! Had many diverse questions, and everyone was super helpful and fast to offer answers and solutions. Recently dealt with their team member Sneha, who was very helpful and super proactive - you can see that they are going the extra mile to help customers.
Thank you for your kind words! 😊 I'm so glad I could assist you in setting up preorders and also assist with DKIM authentication to send emails to your customers from your own custom email. Wishing you the very best. We're always here to go the extra mile for you - feel free to reach out anytime! - Sneha / Merchant Success Team
Very happy with the app for my website- customer service is excellent, very prompt, efficient and helpful
Thank you for your wonderful review! I'm glad i could help setup the notify me button as well as the preorder button on your store. Wishing you the best. :) If you ever need any more help, feel free to reach out—we're always here for you! - Sneha / Merchant Success Team
Thank you for taking the time to leave a review :) It was my pleasure to help you set up the back in stock feature. Please feel free to reach out for anything, we're always around to help! --Anaam / Merchant Success Lead
Great app, great support team.
Thank you so much for your kind review! :) I'm very happy to learn that you're satisfied with the app and the service. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Einrichtung - Kinderleicht Funktionalität - Tut genau das was es soll Support - 5***** Ich habe noch nie einen besseren / schnelleren Support gehabt als hier! Umsatz / Mehrwehrt - wird sich mit der Zeit zeigen.
Vielen Dank für Ihre freundlichen Worte! :) Ich freue mich sehr zu erfahren, dass Sie die App intuitiv finden. Ich war froh, bei der Einrichtung von Vorbestellungen mitzuwirken. Wir sind immer offen für Ihre Fragen, Bedenken und Rückmeldungen. Ich freue mich auf Ihre Reise mit Stoq! -Vishu / Senior Technical Support Specialist
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