Preorder, Back In Stock ‑ STOQ
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Great Service, Took Care of my issues (my mistakes) quickly.
Thanks so much for writing a review! We're working round the clock through the holiday season, so happy to help anytime and with anything too. :) -- Sandesh / CEO
Stoq is a great app with many functions to help with our site. The setup is easy and quick and the customer service is even quicker! Vishu helped to match the style to our site theme and was a great help!
Thank you for the Awesome review! :) It's been a pleasure for me to help you out and set things up for you with the Notify Me button and answer your questions. And I'm very happy to learn that you're finding our app easy and useful. We love when we can fit our merchant's needs fluently. Always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
The service was timely and efficient, and my problem was solved quickly.
Thank you for your review! I’m happy to hear that the issue with your Preorder setup was resolved quickly and efficiently. If you ever need more assistance or have questions, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
The app is great and does exactly what it advertises, and the back-end is easy to navigate. I had on onboarding call with Anaam from the Stoq team who was extremely helpful and went above and beyond to get my back-in-stock functionality set up and looking good on my website. Really impressed with the customer support. I would highly recommend Stoq.
Thanks so much for the kind words in your review, I really appreciate it :) It was my absolute pleasure to connect with you and help you get setup with Stoq. I love how you make woman's lives easier with your products. Best of luck with your store, I hope you recover lots of sales with Stoq --Anaam / Merchant Success Lead
Thank you for your review! :) It was a pleasure to help you out with setting up the Notify Me button. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Thank you so much for taking the time to leave a review :) It was my pleasure to help you get up set up on an onboarding call. Please feel free to reach out for anything, we're always here to help. -Anaam / Merchant Sucess Lead
Their customer service has truly been superior! Their team continues to answer in a timely manner and has clearly troubleshooted all of my issues.
Thank you for your kind review! I’m thrilled to hear that our support has made a positive impact. It was a pleasure assisting you with the Preorder shipping settings, and I’m glad we could resolve everything smoothly. If you need any further help, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
This app is awesome. When it came to set up, Anaam was really helpful. They installed everything to our liking and troubleshoot through the issues. Now I'm able to see what is in demand going forward which is a great tool to have. Once we move into the busy season, I'm sure this will be a great tool to help us be on the pulse of the customer.
Thank you so much for the kind words and for the name mention as well. It was my pleasure to get you set up with the back in stock feature. We aim to give you a detailed report of the most requested products by your customer to help you make the best decisions for your business, so glad to hear that this feature is helpful :) Please feel free to reach out for anything, we're here to help -Anaam / Merchant Success Lead
Excellent app. No tech is without it's issues but with Stoq they are few and rare, and dealt with quickly with no fuss. Highly recommend.
Thank you so much for taking the time to leave a review. It was a pleasure to help you create the flow to fix split shipping and place preorders on hold. Please feel free to reach out to us for anything, we're always around to help. Wishing you the best of luck with everything! -Anaam / Merchant Success Lead
We have been using the Stoq app for our Shopify store and are extremely satisfied with its performance. The app offers a comprehensive set of features that have significantly enhanced our store's functionality. The pricing is competitive, providing excellent value for the range of services offered. One aspect to be aware of is the limit on pre-orders included in the plan. Exceeding this limit incurs a small additional fee per pre-order. While this was not initially clear to us, it has not detracted from the overall positive experience with the app. The support team is outstanding, consistently providing prompt and effective assistance. They are receptive to user feedback, often incorporating suggestions into their development roadmap. Our interactions have even included discussions with the CEO, which were both insightful and productive. Overall, Stoq is a fantastic app that delivers a great balance of functionality and affordability. We highly recommend it to other Shopify store owners.
Thanks so much for your awesome review! We’re so happy to hear Stoq has been a big help for your store and that you’re loving the features and value. We appreciate the heads-up about the pre-order limit—we’ll make sure to communicate that more clearly. Huge thanks for the shoutout to our support team; we’re always here to help, and it’s great to know you’ve had a positive experience (even with the CEO interactions!). We’re thrilled to be part of your store’s journey—let us know if you need anything else. Thanks for recommending Stoq! 😊 - Sneha / Merchant Success Team
just downloaded it, easy setup, wanted to move the notify tab and it was done very quick via the in app chat!
Thank you so much for the kind words! :) I'm very happy to learn that you're finding things easy. It was a pleasure for me to set up the Notify Me feature according to your needs. We love tailoring our solution for our merchants whenever we can. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Nagaraj was extremely helpful in getting our site operational. 10/10 would recommend.
Thank you for the fantastic review! I'm happy I could assist with integrating preorders on your homepage and collection page. If you ever need further help, feel free to reach out. I'm here to help! Nagaraj / Technical Support Specialist
Great customer service
Thank you so much for taking the time to leave a review :) I'm glad I could help you with customizing the Notify me button as per your preference. Please feel free to reach out for anything, we're always around to help. -Anaam / Merchant Success Lead
Their app has been super reliable - and the support team is top notch!!
Thank you for the wonderful review! I’m delighted to hear that the app has been working reliably for you and that you’ve had a great experience with our support. It was a pleasure helping you with the special discount setup and Notify me button setup. If you need anything else, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
Customer service is off the charts. Prompt and helpful. The app can be a little cumbersome at times, but the customer service more than makes up for it.
Thank you for your kind words! I'm glad I could assist with the discount code setup and resolve the issue caused by Shopify's new feature. If you ever need any more help, feel free to reach out. We're always here to help! Nagaraj / Technical Support Specialist
Great app that is simple to use and easy to understand! When we've had problems, their support team is active on the chat and they are always so helpful and will go above and beyond to fix things for us. Shoutout to Nagaraj!
Thank you so much for the amazing review and the kind shoutout! I’m thrilled to hear you’re finding the app simple and easy to use. It was my pleasure to help resolve the pre-order issue with your custom integration. If you have any more questions or need assistance in the future, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
Very helpful for back in stock alerts. Our customers are happy with it, so do we. The service is great!
Thank you so much for your review! We're glad to know that you find the app helpful for back in stock alerts. We wish you the best. We're always here for you if you need anything else at all! :) - Sneha / Merchant Success Team
The app works great and is easy to set up. The customer service response is very prompt and will follow up on issues. Satisfactory out of 10!
Thank you for your wonderful review! I'm glad we could help use the discount code on our paid plans. We wish you the best on your journey with Stoq. We're always here for you if you need anything else at all! :) - Sneha / Merchant Success Team
We just added this app, it is very intuitive to use and took minutes to set up. I had a few clarifying questions, and Nagaraj was very helpful and quick to respond. Highly recommend!
Thank you so much for the kind review! I'm glad I could assist you with setting up the preorder offer and guide you through the process. If you have any other questions or need further assistance, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
I had a great experience with Anaam and the Stoq team. They were quick to respond and able to promptly help me with all of my questions
Thank you so much for taking the time to write a review and for the name mention as well :) It was a pleasure connecting with you on a call and helping you set up the preorder feature on different pages. Wishing you the best of luck with your store. -Anaam / Merchant Success Lead
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