Preorder, Back In Stock ‑ STOQ
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I love the back in stock feature on this app! Recently tried to set up a preorder situation and was having some issues but Shashi was there to save the day. The customer service is beyond amazing and extremely helpful.
Thank you for the wonderful review! I’m thrilled to hear you love the back-in-stock feature. Shashi was really happy to help you out. We’re always here to ensure everything runs smoothly for you. We wish you recover tons of lost sales. If you need anything else, just let us know! :) - Sneha / Merchant Success
Pratharna was so so helpful with integrating and troubleshooting. Highly recommend, the support is great!
Great service, great support. The app continues to improve year after year and month after month. Recommended app!
Pre-orders and Back in stock alerts together is everything I wanted. Works great!
Thanks for the great feedback! We're so glad to hear that the combo of pre-orders and back-in-stock alerts is exactly what you needed. We wish you recover tons of lost sales and also get loads of preorders! We're always here if you need anything else at all. :) - Sneha / Merchant Success
Great customer service! Although embeds have some limitations, the Stoq-team never disappoint with their availability and problem-solving capabilites. Great app! Thanks!
Simple and efficient. Good customer support
Thanks for the feedback! We’re happy to hear you find the app simple and efficient. If you ever need assistance, we're always here to help! :) - Sneha / Merchant Success
Just installed on our shopify store which was using a third party theme. P from Stoq was able to quickly help getting it up and running. So far, this looks like exactly the app I need for our preorders.
We have just started using this App and its going great so far! There were one or two glitches but the support team was very responsive and helpful. They got the issue fixed right away and followed up with great customer service. We are very happy so far!
Hi there! Thank you for your kind words, it was my pleasure to help you get started with Preorders. Best of luck with everything. Hope you recover lots of sales with Stoq. -Anaam / Merchant Success Leead
We have just started with Stoq and are very impressed so far with the customer service team.
Great app and fantastic support from 'P'. Will definitely be recommending this app!
Thank you so much for taking the time to leave a review :) Glad to hear that my teammate was able to help you with the 'Notify me' button setup. Please feel free to reach out for anything else, we're here to help :) -Anaam / Merchant Success Lead
Chat support was quick and responsive. Prarthana was really helpful with troubleshooting and getting the pre-order button to show up on the right theme.
Thank you for taking the time to write a review. We're so glad that we were able to help you setting up the Preorder button. Please feel free to reach out for anything, we're always here to help :) -Prarthana/ Senior Technical Support Specialist
We are very impressed with this app so far. Very intuitive in selecting products, inputting future stock totals to sell against and estimated ship by dates, which create a nice interface for the customer to see when selecting products. We've had a few issues with set up, some user error, some due to our separate add-on app. The team is super responsive 24/7 to help with any issues, which has been amazing! There dev team has been able to create a work around to work with our add-on app, etc. It's not yet 100% for us, but they are constantly making improvements and soliciting feedback.
Thank you so much for taking the time to write such a detailed review. We're happy to have helped you with the custom set up. Please keep the feedback coming, we're always looking to improve and hope to make it 100% for you eventually. -Anaam / Merchant Success Lead
I had an easy time installing and customizing the app to get it up and running. Their customer support is fantastic and Anaam was very attentive in helping resolve a few pain points for me.
Thank you so much for taking the time to leave a review! It was a pleasure assisting you with getting set up on Stoq. I especially love the range of products you offer, particularly the Pickleball equipment. I sincerely hope that Stoq helps you recover many sales and grow your business :) -Anaam / Merchant Success Lead
Customer service was superb! Anaam guided us through every step patiently. Thanks so much!
Thank you for the kind words in your review and for the name mention as well. It was lovely connecting with you over the call to help you get started with Stoq :) Please reach out to us if you need anything at all. We're here to help! -Anaam / Merchant Success Lead
Easy peasy - dose what you need it to do plus, stellar support.
Thank you for taking the time to write a review. We're so glad that we were able to help you setting up the Preorder button Please feel free to reach out for anything, we're always here to help :) -Prarthana/ Senior Technical Support Specialist
P at customer service was quick to respond and super helpful. He had my preorder button working in no time! New to the app, but so far I highly recommend!
Thank you so much for the kind words in your review. I'm so glad my teammate was able to help you get setup with Preorders in no time :) Please feel free to reach out to us for anything, we're here to help! -Anaam / Merchant Success Lead
First day using it, and it's really great so far, it does what we need it to. Customer service is excellent so far too, it's a Saturday and we had helping us to do what needed to be done very quickly. Looking forward to using it for a longer time and will update the review.
Thank you for taking the time to write a review. We're so glad that we were able to help you setting up the Notify me button. Please feel free to reach out for anything, we're always here to help :) -Prarthana/ Senior Technical Support Specialist
Only just installed, but it was very simple. I had one thing I wanted to change regarding notify-me alerts for specific products and I used the chat feature to get some help. They provided me clear instructions immediately and I got it set up how I wanted within 5 minutes.
Thank you so much for your review! I'm glad we could help setup the Notify me button on specific product page. Feel free to let us know if you need any other, we're here to help anytime! :) - Prarthana/ Senior Technical support specialist
Sneha was very helpful with support for us, we needed a customisation and it was done with no issues. Great network for support.
Thank you for your review! Glad i could help customize the Preorder button according to your requirements. I wish you receive tons of preorders. We're here to help anytime. :) - Sneha / Merchant Success
Great support. The app works. Very happy
Thank you so much for taking the time to write a review :) It was my pleasure to help you with the Preoder setup. Please feel free to reach out for anything. We're always around to help! -Anaam / Merchant Success Lead
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