Preorder, Back In Stock ‑ STOQ
All reviews
Great, speedy customer service. App is simple enough to use, and a lot better value than the previous app we were using!
We really appreciate you taking the time to share your experience with us. I'm delighted I could assist you in setting up the "Notify Me" button on your store. We're here to support you every step of the way! -Prarthana/ Senior Technical Support Specialist
Live chat support is very efficient and usefull. Thank you for your help setting up the application.
Thank you for the kind words in your review. We’re glad we could help you get started with the app and set you up for success by adding the Preorder button to your featured products :) -Anaam / Merchant Success Lead
Super useful functionality and features! The customer support is incredibly helpful and responsive as well. Highly recommend this app for anyone looking for a simple & functional back-in-stock app.
great app and very friendly customer service. :)
Thank you for taking the time to leave a review. I loved setting up the 'Notify me' button on your colorful theme :) Please feel free to reach out for anything, We're here to help! -Anaam / Merchant Success Lead
Very cool app that allows us to easily accept special orders (for items that we can get but don't have on backorder) and preorders (for items we have on backorder with a known ship date). Easy to setup and get started with. A few very specific questions we had were addressed very quickly by their support team (Prarthana and Anaam were of great assistance). I will consider this developer for other apps going forward.
Awesome customer service! I requested to have the notify me button moved on our product page and they did it within minutes. It looks great and is very easy to use.
Thank you for writing the review! I am so glad I was able to help! You have lovely collection of chandeliers. I hope you recover tons of sales. Wish you the best! - Sneha / Merchant Success Lead
Great assistance and extremely helpful in solving a small issue we had with the app. Highly recommend
Thank you for writing a review! I am glad I could help you with the Notify me button on the collection page. You've a lovely collection of home decor products. I hope you recover tons of sales. :) - Sneha / Merchant Success Lead
This app works great for our store - we stock 000's of different products that frequently come in and out of stock and it works perfectly, the widgets even look good which is not the same for other apps. I have contacted their support team with two fairly technical queries which they have solved straight away - friendly, professional, and very helpful. Highly recommend this app!
Thank you so much for your wonderful review! I'm glad I could help you set up the preorder button. We appreciate you sharing your experience with us. We're here to support you all the way! -Prarthana/ Senior Technical Support Specialist
Stoq has been great for us to keep orders coming in with the new pre-order feature when we run out of stock. The notify my for our customers has been very helpful too!
Thank you so much for the wonderful review. Glad we were able to help you setting up the Preorders. Feel free to let us know if you need any other help. :) -Prarthana/ Senior technical support specialist
Wow! Great customer service. They were so helpful getting everything set up!
Great customer service - very friendly
Thank you for the review! We're glad we could set up and customize the preorder button on your product. We're always here to help. :) - Sneha / Merchant Success Lead
The team at Stoq are absolutely amazing. I faced a rather unexpected issue (a conflict with another Shopify app, so NOT at Stoq's fault), and despite the team not being required to help, they went above and beyond to solve this for me. They liaised with the other Shopify app, and together, they resolved the bug. Personally, I was blown away about how willing they were to help and how efficiently they solved this. 10/10 for customer service and if anyone is thinking about choosing Stoq or some other app, 100% GO FOR STOQ! You WILL NOT be disappointed. As for the app itself, it provides us with the exact features we need and is super user-friendly. Importantly, it has not slowed down our website. The new Pre-order functionality has genuinely given us an 18% uplift in revenue, which is easily the highest ROI an app has printed for us. Well done Stoq! Keep up the awesome work!
Thank you so much for taking the time to write such a detailed review and for appreciating our app and support. The entire team at Stoq is very grateful for your kind words :) We’re delighted that we could help you solve the problem and thrilled to see a boost in your revenue. We hope you continue to recover many sales with the back-in-stock feature and that your revenue keeps growing with Preorders. Please feel free to reach out to us for anything. We're always here to help. -Anaam / Merchant Success Lead
Anaam provided great customer Service very fast to respond very helpful I would definitely recommend this app
Thank you for your kind words, I truly appreciate it. I was happy to help with getting the 'from email address' verified to align with your brand identity :) Have a great day!
I'm absolutely thrilled with the Stoq app! The support team is exceptional, always responsive and helpful. This app has been a game-changer for boosting our sales, especially during restocks. It's user-friendly and integrates seamlessly with our store, making inventory management a breeze. Highly recommended for any business looking to maximize revenue and streamline operations!
Thank you for your kinds words on Stoq. We're glad to know it's easy to use and has helped you increase revenue upon restocks. We wish you the best for your business. We're here to help anytime! :) -Sneha / Merchant Success Lead
Shashi was very helpful and actioned my request quickly, and did a great job.
Thank you for taking the time to write a review. I am glad that my teammate could help you set up the Notify me button on your product page. We're here to help anytime. :) - Sneha / Merchant Success Lead
Quick and great support. Hope to see more sales with the help of this app.
Thank you so much for the review! Glad i could help set up the app. You've a lovely collection of tags. I hope you recover tons of lost sales. I wish you the best for your store. :) - Sneha / Merchant Success Lead
Super easy and fast communication. Product looks great so far!
I didn't test the app for long time, but the service is excellent and very fast!
Thank you so much the review! Hope your experience with our app is going good. Feel free to let us know if you need any other help anytime. :) -Prarthana/ Senior Technical Support Specialist
Great app and the customer service is great too. I had a more complicated setup as I use a custom page builder overlayed on Shopify. The team were great in helping me getting it all working despite it not being an 'Out the box" integration.
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