Preorder, Back In Stock ‑ STOQ
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Customer Service is OUTSTANDING!!!! FAST and Super Helpful
Thanks so much for taking the time to leave a review. So glad we could get you set up with our Preorder feature. Please feel free to reach out for anything, we're always around to help. Wishing you the best of luck with everything! -Anaam / Merchant Success Lead
Je recommande. Application simple à utiliser et efficace. Excellent support client, Anaam est très réactive et professionnelle. Bonne expérience.
Merci beaucoup d'avoir pris le temps de laisser un avis :) J'ai eu le plaisir de vous aider avec la configuration des boutons et de l'adapter au thème de votre boutique. Bonne chance pour tout -Anaam / Merchant Success Lead
superou minhas expectativas e aumentou a conversao
Muito obrigado pelas amáveis palavras! :) Fico feliz em saber que você está feliz com o serviço. Fico feliz em saber que conseguimos aumentar sua conversão. Estamos sempre abertos às suas perguntas, preocupações e comentários. Ansioso para sua jornada com a Stoq! -Vishu / Especialista em Suporte Técnico Sênior
So easy to use and set up.
Thank you for your review! I'm glad I could guide you on how to edit the back-in-stock email template that's sent out to your customers upon a restock. We wish you the best with Stoq. :) If you have any issues/ concerns, please do feel free to reach out anytime. We're always here for you. - Sneha / Merchant Success Team
Great team, very helpful and quick to answer questions and assist with small changes. Let's see how the app works now!
Hi there! Thank you so much for the kind words in your review. I'm glad I was able to help you get started. Wish you best of luck and hope you recover lots of sales. -Anaam / Merchant Success Lead
Great app, very easy and well designed app for my Premium Theme. Don't have issues.
Thank you for your wonderful review! I'm glad we could help setup preorders and it works well with your theme. We wish you the best. We're always here if you need anything else at all! :D - Sneha / Merchant Success Team
Unbelievable Customer Service on this app! Nagaraj Was able to customize a few things in just a few minutes after I signed up and embedded the app on my site the whole process was so swift.
Thank you for taking the time to leave a review and for the kind words in your review :) Great to hear that Nagaraj was able to help you with the setup Feel free to reach out for anything, we're always around to help. Best of luck with everything. -Anaam / Merchant Success Lead
At the moment the application is working very well, I even had difficulty configuring it and with a lot of patience, Shashi has done very well and left everything working correctly. Thanks a lot.
Thank you for your review! I'm thrilled to hear that the app is working well for you. It's fantastic that Shashi could assist you with the configuration patiently and effectively. If you need any more help or have questions in the future, don’t hesitate to reach out. We’re here for you! :) - Sneha / Merchant Success
Great app! It has all the features we need (with a pay later option) and their customer service is super fast, responsive and helpful, thank you to Vishu who was a big help. Highly recommended.
Thank you for the kind words in your review :) Great to hear that Vishu was able to help you out. Feel free to reach out for anything, we're always around to help. Best of luck with everything. -Anaam / Merchant Success Lead
The app is very useful. Thanks to Sneha, helping me setup the product page. Highly recommended!
Thank you for the kind words! I’m so glad I could help you set up the Notify me button on your product page. It’s wonderful to hear that you find the app useful! :) If you need anything else or have any questions, feel free to reach out anytime. - Sneha / Merchant Success
Needed to change locations of the tab on my website and messaged customer service. They were quick to reply and had great suggestions to apply to my website as well. It took less than 2 min to make the changes. Very happy with how they handled my needs so quickly.
Thank you so much for taking the time to leave a review and for the kind words. I was happy to help you set up the button as per your preference and also to set it up on your collection pages. I loved your products and we hope Stoq helps you recover lots of sales. -Anaam / Merchant Success Lead
Installed and trying it now. Looks like meets our requirement and the customer serivce is super.
Thanks for your review! We’re excited to hear that the app seems to meet your requirements. I'm glad i could setup preorders for you. If you have any questions or need assistance while you explore its features, don’t hesitate to reach out. We're here for you! :) - Sneha / Merchant Success
Best support ever! Nagaraj at Stoq went above and beyond, spending hours to resolve a minor issue and helping me achieve the perfect layout I had in mind. I highly recommend this app, not only for its functionality but for the exceptional support that comes with it.
This app his increased my conversion rate big time! I didn't realize how many orders I was missing out on by having items out of stock. Plus, when I get new inventory, the notifications go out immediately and people start buying! I had a small issue and tech support fixed it immediately via the live chat.
Wonderful app!! I'm using it to make sure to collect my potential customers and not missing a single sale, on top I have added the pre-order feature. The support has been incredible and fast to setup the button perfectly on my store.
Great service to assist in fully customising even on the free plan
Thank you for your feedback! I'm glad to hear you’re enjoying the customization options available, even on the free plan. Our goal is to provide great service and support for all our users. If you have any questions or need further assistance, just let us know! :) - Sneha / Merchant Success
Their customer service team is brilliant and very fast working. Shashi fixed my problem in 10 minutes and it looks great. I'm incredibly happy with the result, time it took, and customer service.
Thank you for your wonderful feedback! We’re thrilled to hear that Shashi was able to resolve your issue quickly and that you’re happy with the results. Our team is dedicated to providing top-notch support, and it’s great to know we hit the mark for you. If you need anything else, feel free to reach out anytime! :) - Sneha / Merchant Success
One of the best support teams I've ever encountered. Seem like they have a team online 24x7 and always ready to assist or fix whatever is needed. The app itself is clean and working perfectly for our use case of pre-orders so far.
Stoq has multiple features and my favourite is the customer service. They are aways quick to respond and very helpful. Shashi is always a great help.
Thank you for your kind words! We're glad to hear you're enjoying the multiple features of Stoq, and it's fantastic to know that our customer service has made a difference for you. Shashi and the team are always here to help, so if you need anything else, just let us know! - Sneha / Merchant Success
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