Preorder, Back In Stock ‑ STOQ
All reviews
It is an easy to navigate and set up app. The customer service is amazing, the genuinely make things happen. Great app, great support, now I'm focusing on my marketing to increase those numbers on the report.
Had an issue with the button showing up, I used the live support, took a few minutes, but Prarthana was able to fix my problem in no time. Didn't need too much information from me, so that was super convenient. Highly recommend. Thanks again, Prarthana!!
Amazing service! Their response time is so fast and they helped me create custom code to ensure the button placement on the home page and product page was exactly where I wanted it (and hid other things for me that I didn't want shown). I had started with a different app and they were useless (and more expensive). I couldn't recommend this more!! I'm using this as a waitlist for a product that will be coming and it's done everything I wanted and more!
It's a straightforward app that does exactly what I need it to do. Support was prompt, clear, and effective. UPDATE: I just had a session with Vishu, and he went ABOVE AND BEYOND what I expected to help me set up my pre-order. I was floored by how long he stayed on chat with me. I love this app, just by customer service alone.
It is very easy to set up, and I have not encountered any issues so far. Can setup various pre-order collections, with ease and no heavy thinking or any coding required. It does what you want it to do and where you want it done. Can Highly recommend. The one thing that may be an issue is that you cannot say what it should do when the item count is reached, it keeps it on "continue selling when out of stock" there is no option to say what you want it to revert back to once the count of items is reached. As far as I can see.
Support is fantastic - Sneha was excellent in helping me with setting up some customisation and an issue with the preorder button.
Thanks so much for the review! I’m really glad I could help you with the customization and the preorder button. If you run into anything else, feel free to reach out - we're always here to assist! :) - Sneha / Merchant Success
Anaam was amazing, she help me and fiexed all my probelm on the website.
Downloaded this app, and a help box popped up. At first I was taken back but then I had a question and it became very helpful. Not only did they help me with my issue but also helped make the button look better.
Anaam took care of a custom feature within minutes of requesting. Clearly an expert and very professional.
Super nice app, the support team is the best!
I love the back in stock feature on this app! Recently tried to set up a preorder situation and was having some issues but Shashi was there to save the day. The customer service is beyond amazing and extremely helpful.
Thank you for the wonderful review! I’m thrilled to hear you love the back-in-stock feature. Shashi was really happy to help you out. We’re always here to ensure everything runs smoothly for you. We wish you recover tons of lost sales. If you need anything else, just let us know! :) - Sneha / Merchant Success
Pratharna was so so helpful with integrating and troubleshooting. Highly recommend, the support is great!
Great service, great support. The app continues to improve year after year and month after month. Recommended app!
Pre-orders and Back in stock alerts together is everything I wanted. Works great!
Thanks for the great feedback! We're so glad to hear that the combo of pre-orders and back-in-stock alerts is exactly what you needed. We wish you recover tons of lost sales and also get loads of preorders! We're always here if you need anything else at all. :) - Sneha / Merchant Success
Great customer service! Although embeds have some limitations, the Stoq-team never disappoint with their availability and problem-solving capabilites. Great app! Thanks!
Simple and efficient. Good customer support
Thanks for the feedback! We’re happy to hear you find the app simple and efficient. If you ever need assistance, we're always here to help! :) - Sneha / Merchant Success
Just installed on our shopify store which was using a third party theme. P from Stoq was able to quickly help getting it up and running. So far, this looks like exactly the app I need for our preorders.
We have just started using this App and its going great so far! There were one or two glitches but the support team was very responsive and helpful. They got the issue fixed right away and followed up with great customer service. We are very happy so far!
Hi there! Thank you for your kind words, it was my pleasure to help you get started with Preorders. Best of luck with everything. Hope you recover lots of sales with Stoq. -Anaam / Merchant Success Leead
We have just started with Stoq and are very impressed so far with the customer service team.
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