Preorder, Back In Stock ‑ STOQ
All reviews
very easy to use app and absolutely amazing customer service.
Thank you for your kind words! Glad I could help set up the app on your store. I hope you recover a lot of lost sales. We're always here to help. :) - Sneha / Merchant Success Lead
Der Support ist Weltklasse. Sobald man ein Problem hat oder etwas nicht hinbekommt helfen sie einem sofort bei der Lösung
Danke für Ihre netten Worte! Ich freue mich, dass ich Ihre Fragen beantworten und bei der Einrichtung der App helfen konnte. Ich wünsche dir viel Erfolg mit deinem Shop (und hoffe, dass Singles durch deine tollen Events die besten Partner finden ;) ). - Sneha / Merchant Success Lead
Used Stoq as a way for customers to be contacted when we have out of stock products coming in. Fantastic customer service. Only waited a couple of minutes for a response. Nothing was too much trouble.
Thank you so much for the review. Glad we could get you set up with the app real quick. We wish you the best for your store. We're always here to help. :) - Sneha / Merchant Success Lead
After fighting with my email provider's back in stock feature for literal hours, I decided to try this app. Setup was smooth and within minutes, Adarsh helped me rearrange my buttons to be exactly how I wanted them. 10/10 - looking forward to using this app forever.
This is THE best back-in-stock/pre-order app I've used. And the support team is top-tier. I highly recommend it!
Thank you so much for your patience! Glad we were able to help you with setting up Notify me button. Let us know if you need any other help anytime! :) -Prarthana/ Senior Technical Support Specialist
App does exactly what we need and customer support has been amazing and prompt!
Had a question to reposition a button on my website and the response was very prompt !!
Thanks for your review! I'm glad we could assist you quickly with repositioning the Notify me button on your store. I wish you the best. We're always here to help! :) - Sneha / Merchant Success
I've been using this app for back in stock notifications and they just launched a pre-order function which is super exciting! I had some issues setting it up on my page but spoke with Sneha from Customer Support and she sorted it out within 5 minutes. Great app, great service!
Thank you for your kind words! I'm happy i could set up the preorder function for you as soon as it was released and we're super happy to know you've been using our back in stock feature as well. I wish you the best! We're here to help anytime. :) - Sneha / Merchant Success Lead
very good chat if need help :)
This app is pretty easy to use - I use for Preorders mainly - and the customer service when I need help is excellent!
Thanks for the great review! We're glad you find the app easy to use, especially for preorders. It's awesome to hear that our support has been excellent when you needed help! I hope you receive tons of preorders! We're always here for you. :) - Sneha / Merchant Success
Fantastic app and support from the technical team. Quickly resolve my query
So far it is very helpful to see which of our out of stock products are in-demand so we can make more informed stock decisions. We are excited to try the pre-order function with our next shipment!
Thank you for your review! I'm glad i could help setup the app. It's lovely to hear that the app helps you make informed decisions and provides reports to understand the one in demand. If you've not setup preorders yet, we'll be happy to help set it up. I wish you the best. We're always here to help. :) - Sneha / Merchant Success
I needed to set up a "Notify me when available" button on my website and was hesitant to begin...Restock Rocket was my first install and it did not disappoint. I sent an enquiry through online chat for help with setting up my button - Within minutes, Anaam responded to my needs & set up the "Notify me" button on my site, in the exact placement I wanted, AND colour matched to my theme. I was shocked - This is by far the best customer service - Professional and prompt! Thank you Anaam!!!
Great support. Had a slight issue with my install and it was corrected immediately.
I recently installed this app and so far, I am really happy with it! It is helping me to grow a waitlist for my products which was needed and not only that - the team are super helpful!!! They answered all of my questions promptly on a call and email and have been so great. Would highly recommend this app to other merchants.
It's a very useful App that can help our business better, the staff Anaam is really patient and efficient to help me deal with the issue I face, thanks so much.
Prarthana was very helpful and quickly helped to solve my problem.
Works perfectly, attentive team, ultra fast and qualified. I recommend without hesitation.
I've had some of the best customer service from Restock Rocket and I'm extremely pleased!
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