Preorder, Back In Stock ‑ Stoq
Preorders & Back in stock alerts for Shopify stores -...
Rating
5.0
feedback
1,120
chart
#1,070
All reviews
Rating Breakdown
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Aug. 16, 2024
We have just started with Stoq and are very impressed so far with the customer service team.
Aug. 14, 2024
Great app and fantastic support from 'P'. Will definitely be recommending this app!
Thank you so much for taking the time to leave a review :) Glad to hear that my teammate was able to help you with the 'Notify me' button setup. Please feel free to reach out for anything else, we're here to help :) -Anaam / Merchant Success Lead
Aug. 13, 2024
Chat support was quick and responsive. Prarthana was really helpful with troubleshooting and getting the pre-order button to show up on the right theme.
Thank you for taking the time to write a review. We're so glad that we were able to help you setting up the Preorder button. Please feel free to reach out for anything, we're always here to help :) -Prarthana/ Senior Technical Support Specialist
Aug. 13, 2024
We are very impressed with this app so far. Very intuitive in selecting products, inputting future stock totals to sell against and estimated ship by dates, which create a nice interface for the customer to see when selecting products. We've had a few issues with set up, some user error, some due to our separate add-on app. The team is super responsive 24/7 to help with any issues, which has been amazing! There dev team has been able to create a work around to work with our add-on app, etc. It's not yet 100% for us, but they are constantly making improvements and soliciting feedback.
Thank you so much for taking the time to write such a detailed review. We're happy to have helped you with the custom set up. Please keep the feedback coming, we're always looking to improve and hope to make it 100% for you eventually. -Anaam / Merchant Success Lead
Aug. 13, 2024
I had an easy time installing and customizing the app to get it up and running. Their customer support is fantastic and Anaam was very attentive in helping resolve a few pain points for me.
Thank you so much for taking the time to leave a review! It was a pleasure assisting you with getting set up on Stoq. I especially love the range of products you offer, particularly the Pickleball equipment. I sincerely hope that Stoq helps you recover many sales and grow your business :) -Anaam / Merchant Success Lead
Aug. 12, 2024
Customer service was superb! Anaam guided us through every step patiently. Thanks so much!
Thank you for the kind words in your review and for the name mention as well. It was lovely connecting with you over the call to help you get started with Stoq :) Please reach out to us if you need anything at all. We're here to help! -Anaam / Merchant Success Lead
Aug. 12, 2024
Easy peasy - dose what you need it to do plus, stellar support.
Thank you for taking the time to write a review. We're so glad that we were able to help you setting up the Preorder button Please feel free to reach out for anything, we're always here to help :) -Prarthana/ Senior Technical Support Specialist
Aug. 12, 2024
P at customer service was quick to respond and super helpful. He had my preorder button working in no time! New to the app, but so far I highly recommend!
Thank you so much for the kind words in your review. I'm so glad my teammate was able to help you get setup with Preorders in no time :) Please feel free to reach out to us for anything, we're here to help! -Anaam / Merchant Success Lead
Aug. 12, 2024
Great support, really quick and helpful. Easy to use app
We really appreciate your review. We're so glad that we were able to help you setting up the Notify me button. Please feel free to reach out for anything, we're always here to help :) -Prarthana/ Senior Technical Support Specialist
Aug. 10, 2024
First day using it, and it's really great so far, it does what we need it to. Customer service is excellent so far too, it's a Saturday and we had helping us to do what needed to be done very quickly. Looking forward to using it for a longer time and will update the review.
Thank you for taking the time to write a review. We're so glad that we were able to help you setting up the Notify me button. Please feel free to reach out for anything, we're always here to help :) -Prarthana/ Senior Technical Support Specialist
Aug. 10, 2024
Only just installed, but it was very simple. I had one thing I wanted to change regarding notify-me alerts for specific products and I used the chat feature to get some help. They provided me clear instructions immediately and I got it set up how I wanted within 5 minutes.
Thank you so much for your review! I'm glad we could help setup the Notify me button on specific product page. Feel free to let us know if you need any other, we're here to help anytime! :) - Prarthana/ Senior Technical support specialist
Aug. 9, 2024
Awesome app, really easy to use and the support team are amazing! Highly recommend this app!
Thank you so much for your wonderful review! I'm glad i could customize the Notify Me button according to your theme. I hope you recover a lot of lost sales. I wish you the best. We're always here to help. :) - Sneha / Merchant Success
Aug. 9, 2024
Sneha was very helpful with support for us, we needed a customisation and it was done with no issues. Great network for support.
Thank you for your review! Glad i could help customize the Preorder button according to your requirements. I wish you receive tons of preorders. We're here to help anytime. :) - Sneha / Merchant Success
Aug. 9, 2024
Door deze optie konde we de pre-order fase starten! Heeft goed gewerkt en goede service via de chat!
Hartelijk dank voor uw beoordeling. Fijn dat we je konden helpen met de pre-orderknop. Ik hoop dat je veel pre-orders terugkrijgt. Wij staan altijd klaar om te helpen! :) - Sneha / Merchant Success
Aug. 8, 2024
Thank you for leaving a review. We hope you recover lots of sales with Stoq :) -Anaam / Merchant Success Lead
Aug. 8, 2024
Great support. The app works. Very happy
Thank you so much for taking the time to write a review :) It was my pleasure to help you with the Preoder setup. Please feel free to reach out for anything. We're always around to help! -Anaam / Merchant Success Lead
Aug. 7, 2024
So far this app does everything you need for it to do, but honestly, the support is exceptional. They respond quickly through their built-in chat feature and they have helped solve all our issues immediately. I'm very impressed overall.
Hi there! Thank you so much for taking the time to write a review. My teammate was thrilled to help you get set up with Stoq :) Wishing you all the best, and please don't hesitate to reach out if you need anything, we're here to help! -Anaam / Merchant Success Lead
Aug. 7, 2024
Very good! The custumer service was very quick to help me change the visual
Thank you for taking the time to leave a review. I'm glad we were able to help you set up the 'Notify me' button as per your preference. We are always here to help, anything you need :) -Anaam / Merchant Success Lead
Aug. 7, 2024
Works great so far. I configured something wrong on a preorder and Shasi had it fixed within 3 minutes of contacting him.
Thank you so much for your review. We're glad we could quickly set up the preorder button for you. We're always here to help. I wish you the best. :) - Sneha / Merchant Success
Aug. 6, 2024
Excellent customer support! We just started testing this app and had a few questions and requirement from it and we got them all done really quick. Sneha was just great in helping us. She was very quick in replying, understood all our requests and solved them ASAP. Our experience until now is a 5 ⭐
Thank you so much for leaving a wonderful review! I'm so glad i could help you with setting up the preorder button on your store. I really loved the collection of lamps you offer (especially Winnie the Pooh). I wish you receive tons of preorders. We're always here to help! :) -Sneha / Merchant Success