Preorder, Back In Stock ‑ Stoq
Preorders & Back in stock alerts for Shopify stores -...
Rating
5.0
feedback
1,124
chart
#1,070
All reviews
Rating Breakdown
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July 26, 2024
I can't thank Sandesh and Anaam enough for their invaluable assistance setting up pre-orders in my store. Their expertise and dedication were evident throughout the process. During thorough testing, I identified limitations with other apps, but Sandesh and Anaam were incredibly patient, helping me find effective solutions or workarounds for every issue. Their support has been instrumental in ensuring a seamless integration, and I highly recommend this app to anyone looking for a reliable and responsive team.
July 26, 2024
Excellent service. Promptly fixed my request and was very helpful. Highly recommend. Thank you!
July 26, 2024
very helpful customer suppport. so far haven't used a ton of features since I'm just setting up the store and haven't officially started selling yet.
July 25, 2024
My experience with the support team was great! Anaam went above and beyond to help me with the app. She made sure to stay in contact with me throughout the entire process and took time to even have a Google meet to make sure everything was correct. Thank you for all your help!
July 25, 2024
Great app and great support when you need to make customizations
Thank you so much for your review! I'm glad we could help you with customization of Notify me button to add an bell icon with the button. Feel free to let us know if you need any other help! - Prarthana / Senior technical support specialist
July 25, 2024
App werkt zeer gemakkelijk en de service is super! Razend snelle reactie en je word gelijk geholpen zonder dat je zelf zaken hoeft uit te zoeken. Het wordt gelijk voor je geregeld.
Hartelijk dank voor uw prachtige recensie! Ik ben blij dat ik je kon helpen met het instellen van de app. Ik wens dat je heel veel omzet terugkrijgt. :) - Sneha / Merchant Success
July 25, 2024
I have had the back in stock button installed for some time and have had no problems with it at all. I am trying out the new Pre Order button now. Customer service has always been quick to respond to any queries and any hiccups are smoothed out very quickly.
Thank you for your wonderful review! We’re glad the back in stock button has been working well for you. We hope you find the new Preorder button just as useful. If you have any questions, we’re here to help! :) - Sneha / Merchant Success
July 24, 2024
Just started using this app a few days ago for Preorders and so far, so good! Had an incredibly helpful call with Anaam from the Stoq team and she was able to answer all of my questions and get me up and running very quickly. Would recommend!
Hey Summer! Thank you so much for taking the time to write a review and for the name mention as well :) It was great connecting with you and helping you set up over the call. Also, I absolutely love what you do :) Best of luck with Preorders and we're here to help you when you're ready to set up the back in stock feature. -Anaam / Merchant Success Lead
July 24, 2024
Shashi was fantastic - answered all my questions and was very helpful.
Thank you so much for the review! We're glad we could help you with set up your custom email address to send out back in stock alerts. Shashi says you've been very kind and patient. We wish you the best for your sales and we're here to help anytime! :) - Sneha / Merchant Success Lead
July 24, 2024
The Stoq support team was very helpful while I was setting up the app, Sneha was great at helping me complete my setup.
Thank you so much for your review and the name mention! I am so glad I was able to help. I really loved your collection of golf shoes. I hope you receive tons of preorders. We're always here to help. :) - Sneha / Merchant Success Lead
July 23, 2024
very helpful team!!! great customer experience.
Thank you so much for your wonderful review and kind words! Glad that I was able to assist you in setting up the "Notify Me" button. If you need any further assistance or have any other questions, please don't hesitate to reach out. I'm always here and happy to help. -Prarthana/ Senior Technical Support Specialist
July 22, 2024
Really easy to set, up, less expensive each month than other apps offering the same service, Clean and easy to use functions, helpful team if you need a bit of help, would recommend!
Thank you for sharing your feedback! . I'm glad our team could assist you with setting up the "Notify Me" button. We're always here to help. Wishing you the best! :) -Prarthana/ Senior Technical Support Specialist
July 22, 2024
Very easy to use and the team was very helpful!
Thank you so much for your review. I appreciate your kind words and I'm glad I could help. We're committed to supporting you at every stage of your journey! -Prarthana/ Senior Technical Support Specialist
July 22, 2024
Easy to use, their free plan is super great for small shops. We've been liking it so far!
July 21, 2024
I've tried other Shopify preorder apps, all of which were rather difficult to navigate, set-up and rendered no live assistance through chat or otherwise. Upon downloading Stoq, I ran into a snag and decided to give chat a try. Like most apps, I didn't expect a response especially on a Sunday morning before 9 a.m. However and to my unexpected but most delightful surprise, I received an immediate response!!! WOW! That alone spoke EXCELLENCE in Customer Service. The snag I ran into was my user error and I found Stoq not only to be the most user friendly and easier to navigate than all others but additional features to assist our store such as follow-up emails to our customers and more. It is very rare to say the least that I would take the time as I have none, much less write this much, if I had not been this impressed. Stoq excelled my expectations and was exactly what I was looking for. As mentioned, to have immediate customer service at my fingertips was priceless!
Hi there! Thank you so much for taking the time to write such a detailed review, we truly appreciate it. We aim to set our Merchants up for success and we're glad to hear that our round the clock support exceeded your expectations. Also, Sandesh the CEO himself was the one who helped you set up Preorders. Please feel free to reach out for anything, we're always here to help :) -Anaam / Merchant Success Lead
July 19, 2024
Customer service is fantastic - Prarthana you were great!
Thank you for taking the time to write a review. We're so glad that we were able to help you with setting up the Preorders. Please feel free to reach out for anything, we're always here to help :) -Prarthana/ Senior technical support specialist
July 19, 2024
Sono molto disponibili e rispondono subito alle tue richieste, servizio top
Grazie mille per la tua meravigliosa recensione! Sono felice che possiamo aiutarti a configurare l'app. Ti auguriamo il meglio e siamo sempre qui per aiutarti! :) - Sneha / Merchant Success