All reviews

Rating Breakdown

  • 5
    96% (2,358 ratings)
  • 4
    3% (63 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 93% (2,264)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 8, 2025

Always helpful customer service. They are quick to respond and provide a solution to inquiries. App works great too.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

They helped me wit the setup quickly. great team great app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Great app! Great customer service. Prompt and helpful.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Khutheja is very helpful! We're new in Stoq and have a lot of questions, she was so patient on answering them all.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Schneller und hilfsbereiter Support, mein Problem konnte in Kürze gelöst werden. Macht weiter so!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Amazing, quick to deal with and quick to solve my issues - super helpful!!!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

基本的に英語でのサポートになるが、日本語で依頼しても翻訳しながら対応してもらえます。 ほとんどの場合、チャットにはすぐ反応してくれるので、対応が早いです。

Store

THE CAP

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Customer Service is fantastic!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Hassan very good customer service, thank you!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Amazing customer service, I had a problem (user error!) So I used the chat and got through to Hassan in a couple of minutes. He helped wonderfully and made the experience so easy. Brilliant app for my new shopify store, and brilliant customer service. I'd definitely recommend

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Exceptional service and a very good app, very happy customer.

Store

Floragy

Using app

24 days

Total reviews

6

Average rating

3.7

5 / 5 Share

Sept. 7, 2025

I had a fantastic experience with the support team when I was having trouble with the app. The representative I chatted with was incredibly helpful and patient, walking me through each step to get things sorted out quickly. It really made a difference and turned a frustrating issue into a smooth, positive experience. Thanks again for the great customer service!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Great app! Also the customer service is great!

Using app

Over 3 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 6, 2025

Support client très réactif conversation traduite dans ma langue, m'a aidé à paramétrer même les petits détails.

Store

Veslury

Using app

1 day

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 6, 2025

Useful app, exceptional support.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Great, easy to use app and even better customer support. They were immediately available to help me customize my installation. Definitely recommend.

Using app

About 1 hour

Total reviews

3

Average rating

3.0

5 / 5 Share

Sept. 5, 2025

Store

Aeleila

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

The app itself is great, easy to use and works well. The customer service and support is what takes this to another level. Very quick response, very helpful. The best support from Sneha of any app we've used.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Nagaraj was SO HELPFUL & knowledgable in quickly troubleshooting an issue i was having with a live preorder launch. Only had this app for a week and i think its going to be a great fit going forward if the customer service stays this good!

Using app

9 days

Total reviews

2

Average rating

4.5