All reviews

Rating Breakdown

  • 5
    96% (2,358 ratings)
  • 4
    3% (63 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 93% (2,264)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2025

My overall experience with Stoq has been great so far. The app works well for my needs, and whenever I’ve had a question, the support team has been timely, attentive, and very helpful. It’s clear they care about making sure everything runs smoothly. Highly recommend!

Store

Polieco

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

momna was super helpful with my support requests

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Fantastic fast and friendly app support today, what a lovely assistant! Thanks for all the help :-)

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Momna was really helpful with my enquiry and sorted everything incredibly quickly

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Hassan provided excellent service for a great product.

Using app

4 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 3, 2025

Hassan figured out my issue with precision! super helpful!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Great app and amazing customer service. Helped me quickly to do what I needed to have done on my homepage! Highly recommend

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Just installed the app, so far so good! Had an issue that needed supports assistance with, and they very quick to jump in and help out. Everything seems easy to setup and navigate. Happy to have made the switch.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Amazing, and fantastic support! Thank you!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

working well so far. was a bit lost with the settings but support has been prompt!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

hassan is great

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

This is the 3rd pre-order app we've used. So far, it seems to be working the best. I had a minor issue when I was first testing and Hassan not only responded in the chat right away, he quickly resolved the issue. Hoping this one is our keeper!

Store

FLATED

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Great customer service when I had trouble integrating from another provider.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

The support team is excellent—fast, understanding, and always quick with resolutions. A special thanks to 'Momna' for her outstanding help and making the whole experience smooth.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

We’ve been using STOQ and have found it to be an excellent app—reliable, efficient, and highly effective for our needs. The support from the STOQ team has been equally first-class, always responsive and professional. A very successful solution that we’re glad to have in place.

Using app

10 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 2, 2025

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Excellent APP! Sneha helped us a lot in setting!! Very patient and prompt help!

Store

FMS UK

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Had a tight timeline to migrate our back-in-stock alerts App (due to our old one sunsetting/merging with new company). Contacted a couple different options but Stoq and their customer support were the best of the bunch (as well as no key features hidden behind higher subscription). Sneha was exceptionally helpful in getting our back-in-stock feature migrated & up and running on our website. Took over our support chat as her colleague was unavailable and was always quick to answer and assist with implementation (& testing/debugging as a random semi-unrelated bug arose at the same time)!! Solid work Sneha! I'm sure if I run into more issues the quality of service will continue :D

Store

Bambury

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Easy to use and setup. Their customer service is top tier as well. Anytime I've had questions, I can chat with a live representative within minutes and get answers quickly.

Using app

22 days

Total reviews

1

Average rating

5.0