Preorder, Back In Stock ‑ STOQ
Grow sales with preorders, 'notify me' & back in stock...
Rating
5.0
feedback
2,902
chart
#1,102
All reviews
Review RSS Feed
July 28, 2025
Experienced a few bugs but the support team were always prompt to reply and resolve the issue.
Thank you for your review! I'm glad I could help resolve your issues and help setup the app. Wishing you the best! Please do feel free to reach out to us anytime! - Sneha / Senior Technical Support Specialist
July 24, 2025
Very easy and CS team is friendly! Only thing is I would love if they could allow us to customise it ourselves rather than having to keep going back to their team to ask! Other than that it is a very useful app, straightforward and easy to use and install.
July 17, 2025
Some of the set up is a bit unclear but the team are very helpful and always resolve any issues I have very promptly.
Thank you for your review! I'm glad I was able to help setup the preorder button on your store. Wishing you the best. Please do feel free to reach out to us anytime! :) - Sneha / Senior Technical Support Specialist
June 30, 2025
Needed help with setting up due to our store theme. Nagaraj was great in helping us getting our cart looking the way we wanted.
Thank you for the great review! I'm happy I could help you get the preorder setup working well with your store theme and customize the cart to your liking. If you need anything else, we are always here to help! Nagaraj | Technical Support Specialist
June 30, 2025
we've had a few small glitches w the app but the team have been great about quick responses and have fixed everything. I'm not super tech savvy but I can find my way around and make changes as needed. So far this app is doing what we need - creating custom presales for specific products that are not in stock yet.
Thank you for the genuine feedback! I'm really glad I could help get your preorder setup working the way you needed. If anything else comes up, please feel free to reach out. We are always happy to help! :) Wishing you all the best! -- Khutheja / Technical Support Specialist
June 14, 2025
I just got off customer support from Vishu. He is very supportive and helpful. Answer all questions I asked.
Thank you so much for your kind words! :) I'm glad to learn that you find the service satisfactory. I was glad to help out with setting up the app and answer your questions. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
June 10, 2025
Probably the best app available for its purpose. Easy integration and setup, and the customer support has been top notch and very prompt in fixing the usual issues that pop up with Shopify apps. Why 4 Stars? 1) Could improve on the visual customization options.
Thank you for the detailed review! I'm glad I could help you verify the SMS template, fix the "Notify Me" button placement, and resolve the variant ID issue for preorder. We truly appreciate your feedback on customization options — I’ll be sure to share it with the team for future improvements. Nagaraj | Technical Support Specialist
June 10, 2025
Really like the support, thanks to Khutheja! Quick and responsive
Thank you so much for your kind review! I'm really glad I could help you get the preorder setup. If you need help with anything else, please feel free to reach out. Wishing you all the best! :) -- Khutheja / Technical Support Specialist
May 1, 2025
Installation très simple. Dans la langue qui me convient. SAV réactif.
Merci beaucoup pour votre avis positif ! Je suis ravie d’avoir pu vous aider à repositionner le bouton "Me prévenir". N’hésitez pas à me recontacter si vous avez besoin d’autre chose. :) Tous mes vœux de réussite ! -- Khutheja / Technical Support Specialist.
April 29, 2025
Love the customer service provided by Sneba. she did more service then I expected.
Thank you for your review! I'm glad i could help setup the preorder button on your product page and also help remove the one time purchase option from the product page from your theme settings. Wishing you the very best. Please feel free to reach out anytime! :) - Sneha / Senior Technical Support Specialist
April 11, 2025
Great service - very responsive in helping set the app up in my shop. Thanks guys!
April 11, 2025
I would recommend Stoq App for Preorder and Back in Stock notifications, especially as a new start up in the ecommerce space.
Thank you so much for your kind recommendation! I’m so glad I could help you set up the "Notify Me" button and add those custom touches to fit your store perfectly. If you ever need anything else as you grow your store, We're always here to help! :) Wishing you all the best! --Khutheja / Technical Support Specialist
March 19, 2025
Very helpful customer service and pretty easy to understand and use. The one negative point I have as of now, is that you can not fully customize the pre-order confirmation emails, which they hopefully will add soon.
Thank you so much for your appreciative words! :) I'm very happy to learn that you find the app easy to use. I was glad to help out and set things up for you. Also, yes, rest assured that your feature request is in the works. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
April 24, 2025
Really good customer service. Were very helpful when our template wouldn't work in klaviyo.
Thanks so much for the review! Super excited for the Klaviyo email feature and so glad we were able to help with setting up your back in stock email template. Hit us up if you need anything else! -- Sandesh / CEO
Feb. 23, 2025
I just started working with the app and everything is going well. I had a few questions and support was able to assist me rather quickly. I am giving it a 4 out of 5 just because I am fairly new to the app.
Thank you for your review! I'm glad to hear everything is going well and that you found the support helpful. It was a pleasure assisting you with the preorder setup. If you ever need any help as you continue using the app, feel free to reach out. We’re always here to assist you! 😊 Nagaraj | Technical Support Specialist
Feb. 14, 2025
Nice working app and excellent customer service. I hope that you could edit apps features by yourself a little more but customer service is fast and works very well so it helps a lot. Thank you Anaam for your kind & quick help with my issue!
Thank you so much for taking the time to leave a review and for the feedback as well :) It was my pleasure to help you get set up with the embedded back in stock form. Please feel free to reach out for anything, we're always here to help :) Wishing you the best of luck and hope you recover lots of sales. --Anaam / Merchant Success Lead