Preorder, Back In Stock ‑ STOQ
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Just installed the app. so far so good, Support was super quick and efficient. Very happy
Thank you for the great review! I'm glad I could help fix the preorder disclaimer position and customize the preorder button for you. Happy to hear everything is going well so far. We’re always here to help! Nagaraj | Technical Support Specialist
The app was easy to understand but unfortunately it required additional support to get it aligned on the product page which caused us to miss sales. I should have reached out sooner. When I did reach out to customer service, Hassan was incredibly helpful! He took care of the issues quickly, went above and beyond to help me with another unrelated issues and followed up to make sure everything went well. 10/10 for customer service.
Thank you so much for sharing your experience! I am glad that I could help you set up our App in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Help desk was great and prompt
Fast and responsive customer service.
Thank you for your review! I'm glad we could help setup to send back in stock notifications from your own custom email to your customers. Wishing you the best for your store :) We're always here if you need anything else at all! - Sneha / Technical Support Manager
Good support, a few little glitches to begin, but got great help from a man named Kishu
Thank you so much for your kind words! :) I'm happy to learn that you find the app and service useful. I was glad to help out in setting up preorders. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Great app and support from Arnab!
Thank you for your review! I'm glad i could help in setting up the product image on the back in stock notification. Wishing you the best We're always here if you need anything else - Sneha / Technical Support Manager
We haven't had a chance to use the preorder function yet. The back in stock alert is working well and we like the option to only make it available on specific products.
Really easy app to use. Had a bit of trouble following some changes to the store and the support was available quickly and solved my issue in a few minutes, and explained the problem + solution
Update: customer service was able to fix the issue with my products showing notify me when available when they were available. App is working fine now thank you! Was working well but now it Glitches and is showing products that are in stock with a notify when available button on top of the add to cart button. It is misleading customers to think products are out of stock when they are not. I have reached out to customer service about this I hope they can resolve this.
Great customer service, still using this app.
The support from Khutheja was excellent. The app is a bit slow overall. Otherwise it is worth installing.
Thank you so much! I’m glad I could help with your preorder setup. Appreciate your feedback. If you need help with anything else, please feel free to reach out! Wishing you all the best! :) -- Khutheja / Technical Support Specialist
He was very helpful
Thank you so much for your sharing your experience! I am really happy that I could help you setting up our app. Please let me know what you didn't like you by reaching out through mail or live chat and we will be very happy to help you with that. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist
Experienced a few bugs but the support team were always prompt to reply and resolve the issue.
Thank you for your review! I'm glad I could help resolve your issues and help setup the app. Wishing you the best! Please do feel free to reach out to us anytime! - Sneha / Senior Technical Support Specialist
Very easy and CS team is friendly! Only thing is I would love if they could allow us to customise it ourselves rather than having to keep going back to their team to ask! Other than that it is a very useful app, straightforward and easy to use and install.
Thank you for the honest and thoughtful review! I'm glad I could help you get the "Notify Me" setup working smoothly. I really appreciate your feedback on customization. I’ll be sure to share it with the team for future improvements. We’re always here to help! Nagaraj | Technical Support Specialist
Some of the set up is a bit unclear but the team are very helpful and always resolve any issues I have very promptly.
Thank you for your review! I'm glad I was able to help setup the preorder button on your store. Wishing you the best. Please do feel free to reach out to us anytime! :) - Sneha / Senior Technical Support Specialist
Needed help with setting up due to our store theme. Nagaraj was great in helping us getting our cart looking the way we wanted.
Thank you for the great review! I'm happy I could help you get the preorder setup working well with your store theme and customize the cart to your liking. If you need anything else, we are always here to help! Nagaraj | Technical Support Specialist
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