All reviews

Rating Breakdown

  • 5
    96% (2,354 ratings)
  • 4
    3% (63 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 93% (2,261)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2025

I started using Stoq because I needed an efficient way to host preorder items on my webshop. Their customer technical assistants, Sneha and Shashi, were incredibly helpful in resolving the issues I encountered and walking me through the features that needed to be activated. I’m especially grateful to both of them for saving me hours of manual CSS editing had I attempted to fix everything on my own. I’m still on the free trial, but I’m already considering this app for long-term use. I highly recommend this app, primarily for its prompt and thorough customer support, which consistently went beyond what the app initially promised. I requested seamless integration of the app’s pop-ups and buttons with my webshop’s branding and existing theme, and Shashi addressed all (truly many) of my requests with patience and precision. I look forward to growing my business with the help of this app. Shoutout to Sneha & Shashi for all the help! Thanks so much you both!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Great customer support experience and very useful in my business case, while waiting for new goods

Store

Balbum

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Valuable app and great customer service (shout-out to Kasi!)

Store

Decoded

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

This has to be the best customer support and service getting this app integrated! We've now added it to our website: www.simdemon.com and it's working a treat! Let's hope for lots of restock notices and pre-order/restock purchases. So for the app looks VERY good and is worth the money, thank you to the support team for you help, keep up the good work.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Was having issues implementing app. Kasi helped me within a few minutes of receiving my help ticket. Easy so far.

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Very prompt response and resolution from Hassan when I had an issue. Works well and has helped us gain revenue we would have otherwise missed!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Downloaded this app as i needed to set up a pre order item and it has been such a quick process. I did have issues with the theme of my shopify and the button not saying pre order but Hassan quickly assisted and got it all sorted out for me within a couple mins. Love my experience so far!

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

LOVE this app! Does everything we need and more for restock alerts! To top if off they have an amazing support team that always helps us right away! They've helped us tremendously in making the app fit our theme and branding :) 10/10 recommend

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Store

LVLVSH

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

A useful app at a fair price. It didnt work right away with our theme but I went straight onto the live chat and the support agent (Paul) was very good and had it working within a few minutes. Set-up after that was very straightforward also.

Using app

About 14 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

I had an issue with not being able to see the pre-order button, and Nagaraj was incredibly helpful in resolving it. He responded quickly, guided me clearly through each step, and made sure everything was working perfectly before closing the chat. I truly appreciate his patience and professionalism. Thank you, Nagaraj, for making the process smooth and stress-free! Def recommend this app!

Store

Knothon

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

The service was absolutely amazing and fast.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

The app is intuitive, easy to use, cost-effective, and provides a huge value to our store. Hassan solved an issue on my end in a matter of minutes and provided annotated screenshots of how to proceed. He saved the day and provided friendly, efficient, professional service. Great in every way.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

I was assisted by Khutheja who helped with all my issues and resolved it in a timely manner

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Hassan was super helpful and easy to work with! Great customer service

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

We don't generally Pre Sell many products. But we found ourselves in a pinch and needed to set up a Pre-Order option quickly. STOQ was able to get us up and running quickly. Support was very helpful and quick to respond. Thank You Stoq.

Using app

12 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Nov. 25, 2025

Anaam from Stoq spent the time to set up our preorder. She went above and beyond for us by making sure our specific theme and code was compatible. She made our site even better (outside of just preorder). Great functionality and great team.

Using app

6 months

Total reviews

1

Average rating

5.0