All reviews

Rating Breakdown

  • 5
    96% (2,796 ratings)
  • 4
    2% (71 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (10 ratings)

Reviews with Text

  • 92% (2,641)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 23, 2025

Muito rápidos a responder. Fizeram as alterações pedidas. Aplicação muito simples de configurar

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

It's an effective presale app

Store

Kyrgies

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

STOQ is a fantastic preorder app — clean, reliable, and exactly what we needed to manage demand properly. But what truly sets this app apart is the support. We ran into some technical issues during setup, and every single one was resolved quickly and thoroughly. Sneha, our customer support representative, was hands down the most professional and knowledgeable support person I’ve ever worked with across any app or developer team. She showed an incredible level of care, patience, and technical skill — not just fixing the issue, but making sure everything was fully understood and working exactly as intended. You can tell there’s real expertise behind the product, not just surface-level support. If you’re considering a preorder app, STOQ isn’t just great software — it’s backed by a team that genuinely cares and knows what they’re doing. Highly recommend.

Using app

26 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

great support!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Excellent support from Kasi. Was able to sort out the issue really quickly. Great that the support centre is run by real humans!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Fantastic app, and received the QUICKEST help in making a tweak to the location of the button on the product page from support. Truly wonderful experience!

Using app

43 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the fantastic review! I'm really glad I could help you quickly adjust the location of the "Notify Me" button on your product page. Happy to hear you had a great experience. We’re always here to help! Nagaraj | Technical Support Specialist

5 / 5 Share

Dec. 19, 2025

I needed support fast and Kasi was incredibly helpful. Friendly, quick, and met every request I had. Really appreciate being able to troubleshoot in the moment as issues arise. Thank you Kasi!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

High-quality and fast support. Excellent explanation of the solution to the problem.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Great support! We’re consistently impressed by the level of service and responsiveness.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! I’m really glad I could help you get the Notify Me button set up and that the experience felt smooth. It truly means a lot to hear this and appreciate you taking the time to share it. If you ever need anything at all, please feel free to reach out anytime. Wishing you all the best! -- Khutheja / Technical Support Specialist

5 / 5 Share

Dec. 18, 2025

Support was near-instant, and Paul worked right away to help with our integration to a flawless and seamless experience. The hype is real! We're already driving preorders within 1 day!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Great app even for a smaller business. Has enabled me to keep track of pre orders and the support staff is always amazing and super fast to fix any problems over chat. Im currently on the free plan as not really large enough to need all the features of the other plans yet but i wont hesitate when i get to that point

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

First off, the customer support has been fantastic! I’m not very tech-savvy, so I reached out with a question. Sneha from the support team responded quickly and guided me through some simple steps. What I thought was a bug turned out to be my own misunderstanding, and she helped me clear it up with ease. I’m really enjoying the app so far, and as a small business owner, I can already see how much time it’s going to save me.

Using app

About 24 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review and the name mention. I'm glad i could help setup preorders. Wishing you the very best for your business. :) Please do feel free to reach out to us anytime! - Sneha/ Technical Support Manager

5 / 5 Share

Dec. 17, 2025

really helpful and great

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

I was looking for a Shopify app that could handle both pre-orders and “notify when available,” and I found exactly what I needed with STOQ. The setup was fairly easy. I did have a minor issue with how the button appeared on my product page, so I reached out to support. Kasi responded quickly and helped me right away – he fixed the issue within minutes and it was a very smooth experience. Great service and experience so far!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Incredible support! Anaam went above and beyond to help me with custom code (JS & CSS) to make the redirect work perfectly. The app is great, but the support is world-class. Thank you Anaam!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

A help desk that's helpful! Highly recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0