All reviews

Rating Breakdown

  • 5
    96% (2,361 ratings)
  • 4
    3% (63 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 93% (2,267)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 17, 2025

Khutheja was very helpful with my request - prompt action and communication. Great experience!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 17, 2025

Sneha in customer support was really helpful and quick to attend to my problem. Thank you Sneha!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review and name mention! I'm glad i could help setup the preorder button on your product page. Wishing you the best with preorders. We're always here if you need anything else at all! - Sneha / Senior Technical Support Specialist

5 / 5 Share

July 17, 2025

I had a fantastic onboarding experience with the Stoq team. The onboarding call was so helpful (I even had a second one as there were additional topics I wanted to cover), and I was then able to follow up with specific questions using the 24/7 chat functionality. They were incredibly fast to respond, which was fantastic. The tool is incredibly intuitive and easy to use!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome review! I'm glad I was able to help you to setup the app on your store. Please do feel free to reach out to us anytime! - Momna/ Technical Support Specialist

5 / 5 Share

July 16, 2025

Solved all of my concerns and walked me through the process of setting up my pre-order offer. Thank you so much for all you do!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

I really appreciate your Feedback! we are glad that we could help you with setting up the Notify me button on your store. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

July 16, 2025

So far so good! I use it to create preorders for my shop and keep them separate from my normal orders. Hassan is very helpful!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your Feedback! Really happy that I could help you setting up the preorder offers for your store and it worked as expected. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

July 16, 2025

Works well and fast! Had great help from support team (shout out Hassan) in making custom placement changes a breeze.

Using app

30 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing Feedback! I am Glad that I could help you setting up the Notify me button and also helped changing the position on the product page. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

July 16, 2025

The team at Stoq is very responsive and helpful

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

The best app to notify customers when items are back in stock. Easy to use and great help from customer service! Love it. Thanks to Annam for her help to set up the widget! Also thanks to Sneha for her help with the preorder settings! Really appreciate the quick response. Looking forward to preorders now

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2025

Only just started using it, but Momna in their Support team customised the pop-up 'notify me' button to my client's brand colours which was great.

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! I'm glad I was able to help you to setup and customize the Notify Me button on your store. Please do feel free to reach out to us anytime! - Momna/ Technical Support Specialist

5 / 5 Share

July 14, 2025

Great experience, the team is incredibly helpful! Highly recommend.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

Quality customer service and app. Kudos to the stoq team

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! I'm happy I could help you place the "Notify Me" button below the Sold Out button just as you wanted. Really glad you're enjoying the app and support. We are always here to help! Nagaraj | Technical Support Specialist

5 / 5 Share

July 14, 2025

This app works so well, with no glitches or issues. The team is always willing to help me and do it with joy. I never feel as if I am annoying them, no matter how many times I reach out to them. Whenever I need an app, I look to see if they have created it because the customer service is just phenomenal and I know the app is going to work as intended. I love that the apps are singular focused as well. They don't design them to do a million different things. I'm very happy.

Using app

9 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for your Experience and for the amazing Feedback! Really happy that I could help you setting up our app to grow your business. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

July 14, 2025

Werkt top. En 24/7 support (Hassan) is the best.

Using app

About 3 years

Total reviews

3

Average rating

3.7

Developer Reply

I really appreciate your Feedback and happy that I could help you setting up our app. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

July 14, 2025

Exceptional support—one of the best teams I’ve ever dealt with. The app performs exactly as promised. What more could you ask for?

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! I am glad I was able to help you in setting up our app :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Momna Kamal | Technical Support Specialist

5 / 5 Share

July 12, 2025

App support is really helpful. Took around 5 minutes to solve my request. Hassan is great!

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your Feedback! Really happy that I could help you setting up our app and worked on all of your requests in 5 minutes. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

July 12, 2025

Shashi was a great help! They responded immediately, helped me right away, and I definitely recommend them.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2025

We had a big product launch coming up and needed a way to seamlessly enable preorders when we sold out. The app worked perfectly, it was easy to set up, and everything functioned exactly as advertised. What really stood out was the excellent customer support. We had a few questions and tweaks (including customizing the button style and adding preorder functionality to our homepage), and the support team was absolutely phenomenal. Fast, friendly, and incredibly helpful every step of the way. As a small business owner, I can’t recommend this app enough. If you’re looking for a reliable preorder solution with excellent customer service, this is it. An easy 5/5!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! I'm really glad I could help you get the preorder setup working smoothly, especially with the custom button style and integrating it into your homepage's featured section. Wishing you all the best for your launch — we're always here to help if you need anything! Nagaraj | Technical Support Specialist

5 / 5 Share

July 11, 2025

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! I'm glad I could help you fix the preorder issue. If you need any further assistance or have questions down the line, we are always here to help! Nagaraj | Technical Support Specialist

5 / 5 Share

July 10, 2025

Anaam was amazing! She spent an entire hour with me helping with the integration of the app into my Shopify store. She was super knowledgeable and even figured out a work-around for my situation. I really appreciate all the time and effort spent on getting my website to work properly with the Stoq app. Thanks again!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

July 10, 2025

I had issues when setting up the app at first because I wanted the notify me button to be positioned a certain way, thankfully Nagaraj was able to help me not once, but on two of my websites at the same time! Great customer service.

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! I'm really glad I could help you get the "Notify Me" button positioned just right on both of your stores. It was a pleasure assisting you! If you need anything else, we are always here to help! Nagaraj | Technical Support Specialist