All reviews

Rating Breakdown

  • 5
    96% (2,789 ratings)
  • 4
    2% (71 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (10 ratings)

Reviews with Text

  • 92% (2,635)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2025

Impressed with the level of support received on the live chat!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

The online chat support from Stoq has been excellent in resolving my setup questions, especially thanks to Hassan’s assistance. All my issues were addressed promptly, and so far my experience has been a solid 5 stars.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Prompt and quick chat help from Hassan! He quickly understood and fixed my issue!

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Setup was quick and simple, we have a custom theme in our Shop and customer support got everything working in minutes.

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

This app has been fantastic and the support from their team is incredible. They seem to be available 24/7 and helped me customize the app for the B2B Trade theme so the button appeared in the quick order section. This has been fundamental to the workflow on my site. I use this app on 8 stores that I manage and each time they have been incredible helpful and responsive, the function of BIS is really robust and drives tons of sales to my stores. I cant recommend it enough.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

app fa quello che viene descritto e il servizio di assistenza e rapido e efficiente.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Very good app, easy to navigate and online help is super good

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

The customer service provided was amazing. Very friendly. Definitely approve this app. Thank you.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

So far the app is working great. Had issues and contacted a service representative and they were fast with helping solve my issues.

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 8, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Always helpful customer service. They are quick to respond and provide a solution to inquiries. App works great too.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

They helped me wit the setup quickly. great team great app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Great app! Great customer service. Prompt and helpful.

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Khutheja is very helpful! We're new in Stoq and have a lot of questions, she was so patient on answering them all.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Schneller und hilfsbereiter Support, mein Problem konnte in Kürze gelöst werden. Macht weiter so!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Amazing, quick to deal with and quick to solve my issues - super helpful!!!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

基本的に英語でのサポートになるが、日本語で依頼しても翻訳しながら対応してもらえます。 ほとんどの場合、チャットにはすぐ反応してくれるので、対応が早いです。

Store

THE CAP

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Customer Service is fantastic!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0