Preorder, Back In Stock ‑ STOQ
Grow sales with preorders, 'notify me' & back in stock...
Rating
5.0
feedback
2,720
chart
#1,105
All reviews
Review RSS Feed
June 4, 2025
Excellent customer service. Disponible en français aussi.
Merci beaucoup pour votre avis ! Je suis ravie d’avoir pu vous aider avec la configuration des précommandes. Si vous avez besoin d’aide en français ou pour autre chose, je suis là pour vous aider. Je vous souhaite tout le meilleur ! -- Khutheja / Technical Support Specialist
June 4, 2025
App is great and working exactly as it should. As someone who is relatively new to Shopify, I had some trouble setting it up and getting it working on my own, but I spoke with a very helpful member of the help team called Khutheja who helped me out and got it up and running exactly as I wanted - thank you!
Thank you so much for the kind review! I’m really glad I could help you with the preorder setup. Please feel free to reach out if you need help with anything else! I'd be happy to assist! Wishing you all the best! :) -- Khutheja / Technical Support Specialist
June 4, 2025
Fantastic customer service and easy set up
Thank you so much for the great review! I'm glad to hear that we were able to help you with app settings :) If you need help with anything else, please feel free to reach out! -Momna/Technical Support Specialist
June 4, 2025
The UI was mostly intuitive and the app is very responsive. It was all very easy to set up within an hour (I couldn't find any detailed tutorial videos online so had to do a bit of trial and error). Customer support was excellent. They responded within a few minutes, understood what I was asking and helped me with all of my queries. Although my support ticket couldn't be resolved within a day (as they needed further assistance from team members), they followed up the next day and the handover between support members was seamless!
Thank you so much for the great review! I'm glad to hear that we were able to help you with updating preorder style to match with add to cart button :) If you need help with anything else, please feel free to reach out! -Momna/Technical Support Specialist
June 3, 2025
Jignesh was incredibly helpful with the application process. He was patient, knowledgeable, and made everything so much easier. Highly recommend!
Thank you so much for your kind words! I’m really glad I could help reposition the “Notify Me” button and make things easier for you. We are always here if you need help with anything else! Wishing you all the best! :) -- Khutheja / Technical Support Specialist
June 3, 2025
Great app, very helpful staff!
Thank you so much for your kind words! I’m really glad I could help you with setting up the Notify me button. We are always here if you need help with anything else! Wishing you all the best! :) -- Khutheja / Technical Support Specialist
June 3, 2025
Thank you so much for the 5 star review! it was pleasure assisting you with app settings :) If you need help with anything else, please feel free to reach out! -Momna/Technical Support Specialist
June 1, 2025
I needed assistance on a Sunday with tailoring the app, and I was linked with Hassan. He addressed my concerns quickly and with knowledge. I cannot recommend him, his team, and this app enough!
Thank you so much for taking time to share your experience! I am really happy that I could help your setup request on Sunday night, me or my team is available 24x7 to help you with anything you need. :) Please let me know, if you need any further help setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
June 1, 2025
Thank you so much for your Feedback! Really happy that I could help you setting up our app. :) Please let me know, if you need any further help setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
May 31, 2025
I have used this app on my store for a number of months and cannot recommend it enough. The degree of settings & flexibility is second to none to setup pre-orders exactly as I need. I've used the team's support a few times as well during initial setup and other tweaks and always receive an extremely fast response and the changes are implemented within minutes. Fantastic all around!
Thank you so much for your incredible Feedback! Really happy that I could help you setting up our app initially and whenever you needed and our app works as expected and maintains the sales for your business. :) Please let me know, if you need any further help setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
May 30, 2025
Speedy responses, quick fixes! I've use other pre-order apps at previous jobs and they have been so complicated, look rubbish and were very limited. This one worked immediately, and didn't look dreadful. I reached out to the team to see if they could do any formatting on the boxes and badges to alter it to look slightly better for me (I wouldnt have been bothered if this was not possible because the functionality of the app is great) and Khutheja sorted it for me right away. Thanks so much. I am only just setting up whilst my store is being built but plan to do lots of pre orders so am likely to upgrade!
Thank you so much for the amazing review! I’m really glad I could help with the preorder setup and get the badge and disclaimer note aligned just how you wanted. It’s great to hear the app is working well for you. If you need anything else as your store comes together, please feel free to reach out. I’m always here to help! :) Wishing you all the best! -- Khutheja / Technical Support Specialist
May 30, 2025
Great support. I got immediate help when I have some questions and customer care was excellent. Unfortunatly many basic feature requires to upgrade pretty much straight away and for smaller shops you have directly a high cost.
May 30, 2025
They respond very quickly.
Thank you so much for the kind words! I'm glad to hear everything is working smoothly. It was a pleasure assisting you! If you need help with anything else, please feel free to reach out! :) -Momna/Technical Support Specialist
May 30, 2025
Spoke with Momna and she was so helpful and polite plus she resolved my issue so quick
Thank you for your wonderful review! I'm glad I could help setup the preorder button on products pages. Wishing you the best. :) -Momna/ Technical Support Specialist
May 29, 2025
Thank you for your review! :) I'm very happy to learn that you're satisfied with the app and the service. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
May 29, 2025
Khutheja understood the issue straight away, fixed it very quickly and even showed me how to fix it myself in the future. Thank you for your help!
Thank you so much for your kind words! I'm really glad I could help get everything working smoothly with the badge and the purchase options. If you need help with anything else, please feel free to reach out! Always happy to help! :) Wishing you all the best! -- Khutheja / Technical Support Specialist
May 29, 2025
Thank you so much for 5 star review! I was pleasure assisting you with app settings :) If you need help with anything else, please feel free to reach out! -Momna/Technical Support Specialist
May 28, 2025
Great costumer services.
Thank you so much for your review! :) It was pleasure to help out with setting up. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq! -Momna/ Technical Support Specialist
May 28, 2025
STOQ is a must have for your store. It not only provides a great feature but it also recovers sales for you and should pay for itself. I've used this for my other store, and it was an immediate install on my new one that I'm starting. Support is friendly and easy to talk to, and FAST! Great app and great team behind it!
Thank you so much for your amazing words! Really happy that the app works perfectly for your two stores and recovering sales for you and maintaining your business needs. :) Please let me know, if you need any further help setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist