All reviews

Rating Breakdown

  • 5
    96% (2,394 ratings)
  • 4
    3% (63 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 93% (2,294)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2025

Really pleased with this app and the customer service. Nagaraj helped with my onboarding, streamlined the process, and assisted immediately with fixing any issues I ran into.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2025

5 Stars – Outstanding Support and Great App The Stoq team provided fast, responsive support when I needed help enabling the app. They even went above and beyond by assisting me with an issue that wasn’t related to their product. Truly fantastic support—highly recommend this app and the team behind it.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! I'm really glad I could assist you with enabling the Notify Me button and hiding the Sold Out button as needed. It means a lot to hear that you had a great support experience — we're always here to go the extra mile for you! 😊 Nagaraj | Technical Support Specialist

5 / 5 Share

April 2, 2025

Loistavaa asiakaspalvelua, kiitos Khuthejatul!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2025

Excellent customer service. Quick to answer and moved the preorder button VERY quickly

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2025

Problem has Solved. Very Helpful male assistant. I don't know that Stoq is located at, but they responses really quick when I submit a message at GMT+9 18:30 in Japan.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2025

This recovers a lot of sales for us. Very easy to install and low hanging fruit that produces a lot of lost revenue. Highly recommend!

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! I'm so glad to hear the app is helping recover lost sales and making a big impact for your store. It was a pleasure assisting you with the Notify Me button setup. We're always here to help you get the most out of it! 😊 Nagaraj | Technical Support Specialist

5 / 5 Share

April 1, 2025

The team is so helpful and the app is simple to use!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! I'm happy to hear you found the app simple to use. It was a pleasure assisting you with the preorder setup. We're always here to support you whenever you need help! 😊 Nagaraj | Technical Support Specialist

5 / 5 Share

April 1, 2025

I had a great experience with Stoq's support. Khutheja quickly and effectively resolved issues with my store's preorder and notification setup, demonstrating patience and excellent attention to detail. Highly recommend!

Using app

Over 1 year

Total reviews

4

Average rating

3.8

Developer Reply

Thanks so much for the kind review! I’m really happy I could assist with setting up the Preorder badge on your Collection pages and getting the Notify Me button placement right. I truly appreciate your thoughtful words and if you ever need anything else, I’m always here to help! :) Wishing you all the best! - Khutheja / Technical Support

5 / 5 Share

April 1, 2025

So far so good! I have just started using this app and already the team are very helpful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2025

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! Wishing you the best with STOQ. We're always here if you need anything else at all. - Sneha / Merchant Success Team

5 / 5 Share

April 1, 2025

was able to get fast, quick help with an issue and solved it imminently. thanks so much!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2025

Shashi from Stoq were excellent . He led me though a number of issues related to product notifications . It was easy to address the gaps in my set up for preorders and back in stock notification, he was very quick, he solved more than 4 issues for me in unde r30 minutes. my pages looked really good. Sarah

Store

BackJoy

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2025

Anaam, gave us personalised attention and helped us remotely install the app, making sure it works well with other apps and template. We had minor bugs that were quickly fixed using the app chat by Sneha and also Nagaraj that helped us with the mobile version. We made some testings and so far is working well and allowing us to create preorders smoothly on our store

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2025

Super clean and intuitive app and the customer support experience is second to none. I've never had to wait, to get help from an agent, and they are all super savvy on how to best use their tool. It is rather pricey if you need the standard features but they often have deals that they post.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your thoughtful review! I'm happy to hear that you've had a great support experience and found the app intuitive to use. It was a pleasure assisting you with SMS alerts and clarifying how Shopify discounts work with preorder products. We're always here if you need anything else! 😊 Nagaraj | Technical Support Specialist

5 / 5 Share

March 31, 2025

Excellent customer service! I recently installed the app and had questions about including and excluding products. The team was quick, clear, and super helpful in guiding me through the process.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the lovely review! I'm glad I could help you set up the "Notify Me" button on specific products. It’s always great to hear the setup process was clear and smooth. We’re here anytime you need a hand! 😊 Nagaraj | Technical Support Specialist

5 / 5 Share

March 31, 2025

This does exactly what I needed it to do, and also is able to mark only some product variants as pre order rather than all variants, which I wasn't able to achieve before. Customer service was instant, and very helpful. I would highly recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2025

Really great, easy to use app with lots of display options and amazing customer service. I was able to get an agent on the live chat for some assistance within minutes. Would highly recommend!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 31, 2025

Very happy with the overall experience so far - seamless integration and excellent functionality. We have generated quite a few sales through the back in stock-notifications already. The best part however - their excellent customer support - friendly, swift and helpful every time. Thanks!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2025

Very easy to install, modify and customise. Customer service was very quick to respond and were incredibly helpful!

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2025

Amazing! helped me change positioning instantly via live chat.

Using app

About 19 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your appreciative words! :) It was a pleasure for me to set up the Notify Me feature according to your needs. We love tailoring our solution for our merchants whenever we can. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist