Preorder, Back In Stock ‑ STOQ
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Anaam from Stoq spent the time to set up our preorder. She went above and beyond for us by making sure our specific theme and code was compatible. She made our site even better (outside of just preorder). Great functionality and great team.
Had an issue setting up but was quickly resolved with support from Khutheja, initial impressions of app are good. Thank you for your help
Thank you so much for taking the time to share your experience! I’m really glad I could help get things sorted. I truly appreciate the kind words. If you ever need anything as you keep exploring the app, feel free to reach out anytime. I’m always happy to help. Wishing you all the best! :) -- Khutheja / Technical Support Specialist
Great app and good assistance from them, when you have queries . Thanks Sneha !
Thank you for your review and the name mention. I'm glad I could help setup the preorder button on your product page. Wishing you the very best for your store :) We're always here if you need any help. - Sneha / Technical Support Manager
Amazing service! I received prompt replies via live chat and they quickly helped me find exactly what I needed.
Great Support from hassan and the team
Thank you so much for your Amazing feedback! I am glad I could help you set up our app in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Quick customer service! Thanks Paul!
Fast and great support! Recommend a lot. Also, they help you adjust the content so it matches your website and you can also use language support for different markets.
The App is very good. The Customer Service is very fast and helpful.
Does everything you would need it to do, and their support is stellar- super responsive and helpful!
Thank you so much for your Amazing feedback! I am glad I could help you set up our app in your store. :) Please let me know if you need any further help setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Really easy to use and Hassan was very helpful and prompt! Definitely made the whole process so much easier.
Thank you so much for your Amazing feedback and sharing your experience! I am happy I could help you set up our app in your store, and it works smoothly for your store. :) Please let me know if you need any further help setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Amazing, not only have they helped with this but also helped me with another issue I had on the store. Great service and great app
Easy to use, great customer support
Thank you for the great review! I'm glad I could help you with the preorder setup and that you’re finding the app easy to use. We’re always here to help! Nagaraj | Technical Support Specialist
Spent ages trying to find a good pre-order app to use, and STOQ was easy to set up and start using. Recommended!
Thank you so much for your Amazing feedback! I am glad I could help you set up our preorder offer in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Stoq is packed with features and helps minimise a lot of extra work. Receiving support is quick and easy. They're extremely knowledgable and are clearly passionate about their brilliant app!
Really fast customer service and so far the app is working great.
Whilst initially I had some issues with the app so gave it an unfavourable review, I am more than happy to alter the review to 5 stars now. The app developer contacted me personally to ask for more details on my issues and fixed them all making the app much better for me in the process (and everyone else hopefully) Excellent people to deal with. Thank you for your help.
Hi there! Anaam here, Merchant Success Lead at STOQ. I saw your review and I’m sincerely sorry that your experience felt patchy. I know how frustrating it must have been to run into issues and it really pains me to see that we didn’t deliver the experience we work so hard to provide. We’re constantly improving STOQ, fixing things as they come up, and doing our best to make everything seamless. However, it's clear that something didn’t work out for you, and I genuinely want to understand exactly what happened. Your experience matters a lot to us, and understanding what went wrong helps us fix it properly for you and for every other merchant. Can I please ask you to give us another chance? I’d love to personally take a look, understand the issues in detail, and ensure it’s resolved at the root, not just patched. If you’re open to it, feel free to book a call with me here - I’ll be more than happy to help: https://calendly.com/d/cpcd-ct4-qxq/restock-rocket-onboarding We care deeply about our merchants - it’s at the heart of everything we do and the reason STOQ exists. If there’s any way I can do right by you, please let me know. :) -- Anaam / Merchant Success Lead
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